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Rankings Apr 07

This year's TAB Global Excellence in Retail Financial Services Awards 2026 reveals three forces reshaping retail banking in ways that go beyond the interest rate cycle: the compression of spread-based income and the drive to diversify revenue; a fundamental reappraisal of the deposit franchise; and the deepening integration of artificial intelligence across banking operations and client engagement.

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Workshop Aug 19
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The Future Banking Working Group (FBWG) invites you to our upcoming Open Dialogue Session: "How fintechs are reshaping SME lending", where we will explore the structural barriers for small and medium enterprises (SMEs) in accessing credit, navigating digital payments, and scaling across platforms and borders. As regulatory expectations rise and technology reshapes financial delivery, banks have opportunities to enhance how they serve this high-potential segment.

Workshop Jul 10
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DeFi has matured from a niche concept into a viable alternative financial architecture, built on principles of automation, transparency, and resilience. Patrick Schueffel, professor at the Fribourg School of Management, highlights how DeFi challenges traditional finance by removing intermediaries and rebuilding trust through code.

Workshop May 29
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Design thinking is shaping innovation strategy in financial services as institutions seek to improve customer engagement, risk management and operational effectiveness. Sandeep Deobhakta illustrates how banks can apply design thinking across core business functions to drive measurable outcomes.

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