Best Retail Banks Ranking
The Retail Financial Service Ranking assesses commercial banks in consumer banking that demonstrate a long-term sustainable franchise, supported by strong business processes that lead to a consistent and profitable performance. The ranking evaluates commercial banks for their vision and execution that can make a real impact to the bank and its consumers. The scorecard assessment covers capabilities mapped across ten key dimensions: financial performance, corporate leadership and strategy, the FIs digital capabilities, brand, sales, risk, operations and processes, human resource capacities, and significant consumer banking achievements. The ranking covers commercial banks from more than key 20 countries across APAC, the Middle East and Africa and is published annually
| Financials | Corporate Strategy and Leadership | Digital Journey | Brand | Sales Capability | Customer Experience | Risk Management | Process and Technology | People and Organisation | Achievements in the Year under Review | Total Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 20 | 5 | 15 | 10 | 15 | 10 | 5 | 10 | 5 | 5 | 100 |
| 1 | China Construction Bank | China | 11.6 | 3.8 | 7.2 | 8.6 | 5.6 | 4.1 | 2.6 | 9.5 | 1.8 | 3.0 | 57.8 |
| 2 | Emirates NBD | UAE | 14.2 | 2.5 | 9.0 | 7.1 | 8.1 | 5.7 | 1.4 | 3.7 | 2.3 | 3.0 | 57.0 |
| 3 | CTBC | CTBC | 10.8 | 4.0 | 7.9 | 8.4 | 9.7 | 4.7 | 3.2 | 4.0 | 1.8 | 2.0 | 56.5 |
| 4 | E.Sun Bank | Taiwan | 11.4 | 4.0 | 8.1 | 8.0 | 9.4 | 4.6 | 3.0 | 4.3 | 1.5 | 2.0 | 56.3 |
| 5 | UOB | Singapore | 13.8 | 3.5 | 9.3 | 8.0 | 8.6 | 4.0 | 3.2 | 2.2 | 1.3 | 2.0 | 55.9 |
| 6 | OCBC | Singapore | 14.2 | 3.5 | 9.5 | 8.0 | 6.0 | 4.8 | 2.0 | 3.0 | 1.5 | 3.0 | 55.5 |
| 7 | China Merchants Bank | China | 9.8 | 4.3 | 7.4 | 8.3 | 6.0 | 3.7 | 2.6 | 8.0 | 2.3 | 3.0 | 55.4 |
| 8 | Standard Chartered | Hong Kong | 9.1 | 4.0 | 8.1 | 6.9 | 10.0 | 4.6 | 2.6 | 4.5 | 1.3 | 3.0 | 54.1 |
| 9 | DBS | Singapore | 12.7 | 2.3 | 9.6 | 8.0 | 4.5 | 6.2 | 1.4 | 4.3 | 1.5 | 2.0 | 52.5 |
| 10 | HSBC | Hong Kong | 14.5 | 3.0 | 8.3 | 5.1 | 8.0.0 | 4.4 | 2.6 | 3.2 | 1.3 | 2.0 | 52.4 |
| 11 | Bank of China | China | 12.0 | 3.0 | 5.8 | 7.7 | 6.8 | 3.0 | 2.2 | 6.1 | 1.8 | 2.0 | 50.4 |
| 12 | Kasikornbank | Thailand | 3.5 | 7.0 | 10.7 | 5.4 | 6.4 | 7.5 | 2.0 | 3.2 | 2.3 | 2.0 | 50.0 |
| 12 | CBA | Australia | 7.3 | 3.8 | 7.3 | 3.8 | 10.0 | 6.7 | 2.0 | 5.3 | 1.8 | 2.0 | 50.0 |
| 14 | Hang Seng Bank | Hong Kong | 12.4 | 4.0 | 6.3 | 5.7 | 5.5 | 3.7 | 3.4 | 4.5 | 1.3 | 3.0 | 49.8 |
| 15 | BOC HK | Hong Kong | 13.5 | 3.5 | 5.5 | 5.6 | 8.4 | 3.6 | 2.4 | 3.3 | 1.3 | 2.0 | 49.1 |
| 16 | Mashreq | UAE | 16.7 | 2.8 | 7.8 | 2.8 | 5.7 | 5.4 | 1.8 | 1.0 | 2.3 | 2.0 | 48.3 |
| 17 | Bank of East Asia | Hong Kong | 14.5 | 4.0 | 7.4 | 3.7 | 4.4 | 3.2 | 1.4 | 5.2 | 1.3 | 2.0 | 47.1 |
| 18 | ICICI Bank | India | 8.4 | 4.3 | 8.0 | 7.0 | 5.3 | 5.4 | 1.4 | 4.2 | 1.0 | 2.0 | 47.0 |
| 19 | ICBC | China | 6.2 | 2.5 | 7.7 | 9.1 | 5.4 | 2.0 | 2.6 | 6.1 | 2.3 | 3.0 | 46.9 |
| 20 | Unionbank | Philippines | 13.6 | 3.8 | 4.8 | 4.6 | 4.1 | 6.5 | 1.0 | 3.6 | 1.3 | 1.0 | 44.3 |
| 21 | DBS | Hong Kong | 11.5 | 2.0 | 6.5 | 4.3 | 6.5 | 3.9 | 2.2 | 4.7 | 1.3 | 1.0 | 43.9 |
| 22 | BIDV | Vietnam | 8.8 | 2.8 | 6.5 | 4.3 | 5.9 | 5.0 | 2.2 | 3.8 | 1.5 | 3.0 | 43.8 |
| 23 | BPI | Philippines | 14.7 | 2.3 | 3.9 | 6.3 | 5.6 | 5.0 | 1.6 | 2.1 | 0.8 | 1.5 | 43.8 |
| 24 | Bank Central Asia | Indonesia | 12.0 | 1.5 | 3.9 | 7.0 | 8.0 | 5.7 | 1.2 | 2.0 | 1.3 | 1.0 | 43.6 |
| 24 | Techcombank | Vietnam | 6.8 | 2.6 | 6.2 | 6.3 | 4.5 | 5.8 | 1.6 | 5.5 | 1.3 | 3.0 | 43.6 |
| 26 | Bank of Beijing | China | 9.8 | 3.5 | 7.3 | 7.4 | 3.4 | 1.9 | 2.6 | 4.8 | 1.8 | 1.0 | 43.5 |
| 27 | Agricultural Bank of China | China | 11.3 | 2.3 | 6.1 | 8.0 | 1.5 | 2.3 | 2.6 | 6.2 | 1.8 | 1.0 | 43.1 |
| 28 | Vietcombank | Vietnam | 6.8 | 3.0 | 5.2 | 6.0 | 4.1 | 4.6 | 2.4 | 6.6 | 2.0 | 2.0 | 42.7 |
| 29 | Bank of Shanghai | China | 9.8 | 3.0 | 5.9 | 7.1 | 5.3 | 1.2 | 2.4 | 4.6 | 2.0 | 1.0 | 42.3 |
| 30 | ACB | Vietnam | 12.5 | 2.6 | 3.7 | 6.6 | 5.6 | 3.5 | 2.0 | 3.3 | 1.5 | 1.0 | 42.3 |
| 31 | Qatar Islamic Bank | Qatar | 8.7 | 2.5 | 8.7 | 2.5 | 8.3 | 5.4 | 1.8 | 0.3 | 2.0 | 2.0 | 42.2 |
| 32 | CIMB | Malaysia | 6.2 | 4.3 | 8.0 | 6.0 | 5.5 | 3.5 | 2.8 | 3.0 | 0.8 | 2.0 | 42.1 |
| 33 | HDFC | India | 8.4 | 3.3 | 7.0 | 6.0 | 4.1 | 5.2 | 1.6 | 3.5 | 1.8 | 1.0 | 41.9 |
| 34 | Maybank | Malaysia | 6.0 | 3.8 | 7.0 | 6.0 | 4.5 | 6.0 | 3.0 | 2.7 | 0.8 | 2.0 | 41.8 |
| 35 | Metrobank | Philippines | 14.4 | 1.5 | 3.0 | 6.9 | 7.0 | 4.1 | 1.8 | 1.8 | 0.3 | 1.0 | 41.8 |
| 36 | Bank of Ningbo | China | 6.2 | 4.5 | 5.5 | 6.9 | 6.4 | 2.4 | 2.8 | 3.7 | 1.3 | 2.0 | 41.7 |
| 37 | Siam Commercial Bank | Thailand | 4.0 | 5.0 | 7.8 | 5.1 | 4.5 | 6.4 | 2.4 | 3.0 | 2.3 | 1.0 | 41.5 |
| 38 | Axis Bank | India | 6.5 | 4.3 | 7.5 | 4.6 | 3.4 | 4.7 | 2.0 | 3.7 | 1.8 | 2.0 | 40.5 |
| 39 | Hong Leong Bank | Malaysia | 6.5 | 4.3 | 8.0 | 4.9 | 4.1 | 4.6 | 1.4 | 2.7 | 0.8 | 3.0 | 40.3 |
| 40 | MBBank | Vietnam | 8.5 | 2.6 | 7.0 | 6.3 | 2.9 | 4.0 | 2.0 | 3.7 | 1.8 | 1.0 | 39.8 |
| 41 | China CITIC Bank | China | 7.6 | 3.0 | 6.1 | 6.6 | 4.5 | 1.6 | 2.2 | 4.9 | 2.0 | 1.0 | 39.5 |
| 42 | VPBank | Vietnam | 7.5 | 2.6 | 6.3 | 4.3 | 8.3 | 3.8 | 1.4 | 3.2 | 0.5 | 1.0 | 38.9 |
| 43 | Ambank | Malaysia | 6.5 | 4.3 | 7.1 | 4.9 | 4.1 | 3.5 | 3.0 | 2.3 | 0.8 | 2.0 | 38.5 |
| 44 | Westpac | Australia | 3.3 | 3.3 | 3.3 | 3.3 | 8.7 | 5.8 | 2.2 | 4.3 | 1.8 | 2.0 | 38.0 |
| 45 | Hatton National Bank | Sri Lanka | 6.5 | 4.6 | 3.8 | 4.9 | 5.6 | 4.1 | 1.6 | 3.3 | 1.5 | 2.0 | 37.9 |
| 46 | Krungsri | Thailand | 4.0 | 5.0 | 6.0 | 5.1 | 4.1 | 4.5 | 3.0 | 2.8 | 2.0 | 1.0 | 37.5 |
| 47 | Vietinbank | Vietnam | 6.2 | 2.2 | 3.4 | 6.0 | 8.8 | 3.9 | 2.2 | 2.9 | 0.8 | 1.0 | 37.4 |
| 48 | RHB | Malaysia | 4.4 | 4.3 | 7.0 | 4.3 | 4.6 | 4.0 | 3.0 | 2.5 | 1.0 | 2.0 | 37.1 |
| 49 | Baiduri Bank | Brunei | 7.6 | 4.0 | 3.9 | 4.9 | 2.9 | 3.2 | 1.6 | 5.0 | 1.0 | 2.0 | 36.1 |
| 49 | Commercial Bank of Ceylon | Sri Lanka | 6.5 | 4.9 | 4.1 | 4.0 | 4.5 | 4.2 | 1.4 | 3.0 | 1.5 | 2.0 | 36.1 |
| 51 | Mandiri | Indonesia | 8.7 | 0.5 | 3.5 | 5.4 | 5.6 | 5.4 | 1.8 | 2.3 | 1.3 | 1.0 | 35.5 |
| 51 | Bank of Communications | China | 4.4 | 2.0 | 6.4 | 6.9 | 3.0 | 2.3 | 2.4 | 5.1 | 2.0 | 1.0 | 35.5 |
| 53 | Shanghai Pudong Development Bank | China | 6.0 | 3.0 | 6.4 | 6.6 | 1.1 | 2.4 | 2.2 | 3.7 | 2.0 | 1.0 | 34.4 |
| 54 | State Bank of India | India | 4.7 | 3.0 | 6.0 | 6.0 | 2.6 | 4.7 | 1.8 | 3.3 | 1.0 | 1.0 | 34.1 |
| 55 | Public Bank | Malaysia | 4.4 | 3.3 | 6.2 | 5.7 | 2.4 | 4.3 | 2.2 | 2.0 | 1.0 | 2.0 | 33.5 |
| 56 | Bank Rakyat Indonesia | Indonesia | 3.6 | 2.0 | 3.0 | 6.0 | 7.5 | 5.2 | 1.0 | 2.7 | 0.8 | 1.0 | 32.8 |
| 57 | Bank Negara Indonesia | Indonesia | 6.2 | 1.0 | 2.5 | 4.9 | 4.9 | 6.4 | 1.6 | 2.3 | 0.8 | 2.0 | 32.6 |
| 57 | Bank of Jiangsu | China | 4.4 | 2.3 | 7.3 | 6.9 | 0.8 | 1.8 | 2.6 | 3.7 | 1.8 | 1.0 | 32.6 |
| 59 | China Minsheng Bank | China | 2.2 | 3.5 | 5.5 | 6.3 | 2.3 | 1.5 | 2.4 | 5.3 | 1.8 | 1.0 | 31.8 |
| 60 | NBD | Sri Lanka | 5.5 | 3.4 | 3.1 | 5.1 | 4.1 | 4.2 | 2.0 | 2.3 | 1.0 | 1.0 | 31.7 |
| 61 | LP Bank | Vietnam | 6.8 | 2.6 | 1.2 | 4.6 | 5.9 | 1.2 | 2.2 | 3.1 | 1.0 | 1.0 | 29.6 |
| 62 | Peoples Bank | Sri Lanka | 5.1 | 3.7 | 3.1 | 3.7 | 4.1 | 3.4 | 1.4 | 3.0 | 1.0 | 1.0 | 29.5 |
| 63 | BIBD | Brunei | 6.4 | 3.4 | 2.9 | 3.7 | 2.6 | 2.4 | 2.6 | 3.3 | 1.0 | 1.0 | 29.3 |
| Financials | Corporate Strategy and Leadership | Digital Journey | Brand | Sales Capability | Customer Experience | Risk Management | Process and Technology | People and Organisation | Achievements in the Year under Review | Total Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 5.0 | 7.5 | 5.0 | 5.0 | 7.5 | 2.5 | 5.0 | 2.5 | 2.5 | 50.0 |
| 1 | China Construction Bank | China | 3.3 | 2.3 | 3.4 | 3.0 | 2.4 | 3.8 | 1.0 | 3.5 | 1.3 | 1.0 | 25.0 |
| 2 | China Merchants Bank | China | 4.7 | 1.5 | 2.9 | 3.3 | 3.5 | 4.0 | 0.6 | 2.7 | 1.1 | 0.5 | 24.8 |
| 3 | PingAn Bank | China | 3.5 | 2.0 | 3.1 | 2.5 | 3.2 | 4.6 | 0.9 | 3.3 | 1.2 | 0.5 | 24.8 |
| 4 | CTBC | Taiwan | 2.1 | 2.5 | 3.0 | 2.8 | 3.2 | 4.9 | 1.1 | 1.8 | 1.8 | 1.0 | 24.2 |
| 5 | UOB | Singapore | 3.2 | 3.0 | 3.2 | 2.0 | 2.4 | 4.5 | 1.2 | 2.0 | 0.8 | 1.5 | 23.8 |
| 6 | OCBC | Singapore | 2.7 | 3.0 | 3.5 | 1.8 | 2.8 | 3.8 | 1.4 | 2.5 | 0.9 | 0.5 | 22.9 |
| 7 | E.SUN | Taiwan | 3.0 | 2.3 | 2.7 | 1.5 | 3.0 | 4.5 | 1.2 | 2.0 | 1.6 | 0.5 | 22.3 |
| 8 | ICICI Bank | India | 3.3 | 1.8 | 3.3 | 1.8 | 3.5 | 4.3 | 0.8 | 2.5 | 0.5 | 0.5 | 22.3 |
| 9 | UnionBank | Philippines | 3.0 | 2.0 | 3.2 | 1.8 | 2.4 | 4.4 | 1.2 | 2.3 | 0.6 | 1.3 | 22.2 |
| 10 | Kasikornbank | Thailand | 3.0 | 2.5 | 4.5 | 1.8 | 2.4 | 4.8 | 1.1 | 0.5 | 0.6 | 0.8 | 22.0 |
| 11 | ICBC | China | 1.7 | 2.8 | 2.3 | 3.0 | 1.7 | 3.7 | 0.9 | 3.8 | 1.5 | 0.5 | 21.9 |
| 12 | DBS | Singapore | 3.2 | 2.0 | 2.4 | 2.8 | 2.1 | 4.7 | 1.3 | 2.0 | 0.9 | 0.5 | 21.9 |
| 13 | BOC(HK) | Hong Kong | 3.0 | 3.0 | 2.8 | 2.0 | 1.8 | 3.8 | 1.2 | 2.2 | 0.9 | 1.0 | 21.7 |
| 14 | Techcombank | Vietnam | 5.5 | 2.5 | 2.8 | 0.5 | 1.5 | 3.8 | 1.2 | 1.8 | 1.0 | 0.8 | 21.4 |
| 15 | ADCB | UAE | 0.9 | 3.3 | 4.1 | 0.5 | 1.7 | 4.7 | 2.0 | 2.2 | 0.6 | 1.0 | 21.0 |
| 16 | BCA | Indonesia | 4.5 | 1.3 | 2.3 | 1.3 | 1.3 | 5.7 | 1.2 | 1.5 | 0.8 | 1.0 | 20.9 |
| 17 | StandChart | Hong Kong | 2.4 | 3.0 | 3.3 | 1.5 | 1.9 | 3.7 | 1.4 | 2.3 | 0.6 | 0.5 | 20.6 |
| 18 | BIDV | Vietnam | 5.3 | 2.0 | 2.7 | 1.0 | 1.2 | 4.0 | 1.3 | 1.7 | 0.6 | 0.5 | 20.3 |
| 19 | ADIB | UAE | 3.0 | 2.8 | 2.5 | 1.0 | 1.4 | 4.7 | 1.5 | 1.9 | 0.4 | 0.5 | 19.7 |
| 20 | Siam Commercial | Thailand | 2.7 | 2.0 | 2.8 | 1.8 | 1.9 | 4.8 | 0.9 | 1.3 | 0.6 | 0.8 | 19.6 |
| 21 | HSBC | Hong Kong | 2.3 | 2.0 | 2.4 | 2.0 | 1.8 | 4.9 | 0.9 | 1.8 | 0.6 | 0.5 | 19.2 |
| 22 | Bank of Beijing | China | 4.1 | 1.5 | 2.5 | 1.8 | 3.2 | 2.3 | 1.6 | 0.6 | 1.0 | 0.5 | 19.1 |
| 23 | Taishin | Taiwan | 1.8 | 1.8 | 2.7 | 2.5 | 2.0 | 4.1 | 0.9 | 1.5 | 1.3 | 0.5 | 19.1 |
| 24 | ABC | China | 3.9 | 1.3 | 1.8 | 4.3 | 0.8 | 4.0 | 0.8 | 1.1 | 1.0 | 0.0 | 19.0 |
| 25 | Bank of East Asia | Hong Kong | 5.4 | 2.3 | 2.4 | 1.0 | 1.8 | 2.3 | 0.9 | 1.8 | 0.6 | 0.5 | 19.0 |
| 26 | CIMB | Malaysia | 2.9 | 2.0 | 2.3 | 1.1 | 1.2 | 3.0 | 0.9 | 2.1 | 1.5 | 1.7 | 18.7 |
| 27 | BOC | China | 4.1 | 1.3 | 2.0 | 2.8 | 0.5 | 4.6 | 0.6 | 1.1 | 1.2 | 0.5 | 18.7 |
| 28 | Ambank | Malaysia | 3.5 | 2.0 | 2.1 | 1.5 | 1.3 | 3.3 | 1.1 | 1.2 | 0.5 | 1.3 | 17.8 |
| 29 | BRI | Indonesia | 4.1 | 1.3 | 2.0 | 1.0 | 1.6 | 4.2 | 0.8 | 1.3 | 0.5 | 1.0 | 17.8 |
| 30 | Maybank | Malaysia | 2.9 | 1.5 | 2.3 | 1.5 | 1.3 | 5.1 | 0.8 | 1.1 | 0.3 | 0.8 | 17.6 |
| 31 | Emirates NBD | UAE | 2.4 | 2.3 | 1.7 | 0.3 | 2.0 | 3.3 | 1.5 | 3.2 | 0.3 | 0.5 | 17.5 |
| 32 | Hang Seng Bank | Hong Kong | 1.5 | 2.0 | 3.2 | 1.8 | 1.8 | 3.2 | 0.9 | 2.0 | 0.6 | 0.5 | 17.5 |
| 33 | Krungsri | Thailand | 1.8 | 2.0 | 2.8 | 1.8 | 1.9 | 3.8 | 0.9 | 1.0 | 0.5 | 0.8 | 17.3 |
| 34 | TPBank | Vietnam | 5.4 | 1.5 | 2.5 | 0.3 | 0.9 | 3.4 | 0.9 | 1.0 | 0.5 | 0.8 | 17.2 |
| 35 | FirstRand | South Africa | 2.3 | 2.0 | 2.9 | 1.0 | 1.9 | 3.6 | 1.5 | 1.2 | 0.3 | 0.5 | 17.2 |
| 36 | Vietcombank | Vietnam | 4.2 | 1.5 | 1.7 | 0.8 | 1.0 | 3.8 | 1.4 | 1.0 | 0.9 | 0.8 | 17.1 |
| 37 | Metrobank | Philippines | 2.6 | 1.8 | 2.4 | 1.0 | 1.6 | 3.9 | 1.1 | 1.3 | 0.6 | 0.8 | 17.1 |
| 38 | BNI | Indonesia | 4.5 | 0.3 | 1.5 | 0.5 | 1.6 | 4.5 | 1.6 | 1.2 | 0.6 | 0.8 | 17.1 |
| 39 | HDFC | India | 2.9 | 1.0 | 2.6 | 1.0 | 2.8 | 3.8 | 0.7 | 1.4 | 0.4 | 0.5 | 17.1 |
| 40 | BPI | Philippines | 2.0 | 2.0 | 2.6 | 1.0 | 1.6 | 3.8 | 1.1 | 1.5 | 0.5 | 0.8 | 16.9 |
| 41 | HDBank | Vietnam | 5.1 | 2.0 | 0.8 | 0.5 | 1.5 | 3.0 | 1.3 | 1.8 | 0.4 | 0.5 | 16.9 |
| 42 | OCBC NISP | Indonesia | 4.8 | 1.3 | 1.7 | 0.5 | 0.9 | 4.1 | 1.0 | 1.0 | 0.6 | 1.0 | 16.9 |
| 43 | Hatton National | Sri Lanka | 3.9 | 2.0 | 2.3 | 1.0 | 2.4 | 1.8 | 0.9 | 1.2 | 0.4 | 0.8 | 16.7 |
| 44 | Axis Bank | India | 3.0 | 1.0 | 2.5 | 0.8 | 3.0 | 3.3 | 0.7 | 1.3 | 0.4 | 0.5 | 16.5 |
| 45 | Baiduri | Brunei | 1.8 | 2.5 | 2.4 | 0.5 | 1.3 | 2.3 | 1.7 | 2.2 | 0.4 | 1.3 | 16.4 |
| 46 | SBI | India | 2.1 | 1.0 | 2.6 | 1.0 | 3.3 | 3.3 | 0.7 | 1.3 | 0.4 | 0.5 | 16.2 |
| 47 | Bank Mandiri | Indonesia | 3.3 | 1.0 | 1.9 | 1.3 | 0.9 | 4.0 | 1.2 | 1.2 | 0.6 | 0.8 | 16.2 |
| 48 | VPBank | Vietnam | 5.7 | 1.5 | 0.8 | 0.5 | 1.0 | 3.6 | 0.4 | 1.3 | 0.5 | 0.5 | 15.8 |
| 49 | BoComm | China | 1.2 | 1.3 | 1.8 | 3.0 | 1.3 | 3.3 | 0.8 | 1.1 | 0.8 | 0.5 | 15.1 |
| 50 | China CITIC | China | 2.7 | 0.8 | 2.2 | 1.2 | 1.0 | 3.5 | 1.0 | 1.1 | 1.2 | 0.0 | 14.7 |
| 51 | Nedbank | South Africa | 1.8 | 2.0 | 2.1 | 0.5 | 1.8 | 3.5 | 0.5 | 1.5 | 0.4 | 0.5 | 14.6 |
| 52 | Ceylon Commercial | Sri Lanka | 3.5 | 1.8 | 2.1 | 1.0 | 1.8 | 1.5 | 0.6 | 0.5 | 0.4 | 1.3 | 14.5 |
| 53 | CIMB Niaga | Indonesia | 2.6 | 1.3 | 1.9 | 0.5 | 1.4 | 3.3 | 0.9 | 1.0 | 0.6 | 1.0 | 14.5 |
| 54 | ABSA | South Africa | 2.7 | 2.0 | 2.0 | 0.5 | 1.4 | 3.1 | 0.6 | 1.2 | 0.4 | 0.5 | 14.4 |
| 55 | Bank of Ningbo | China | 3.0 | 0.8 | 2.2 | 1.0 | 0.8 | 3.5 | 1.0 | 0.8 | 1.0 | 0.0 | 14.1 |
| 56 | Vietinbank | Vietnam | 2.1 | 1.5 | 1.5 | 1.0 | 0.8 | 3.2 | 1.3 | 1.4 | 0.8 | 0.5 | 14.1 |
| 57 | BIBD | Brunei | 1.1 | 1.8 | 0.9 | 0.5 | 2.5 | 2.3 | 1.2 | 1.8 | 1.0 | 0.8 | 13.9 |
| 58 | Postal Savings Bank | China | 1.5 | 1.3 | 1.5 | 2.8 | 1.0 | 3.1 | 0.8 | 0.9 | 0.8 | 0.0 | 13.7 |
| 59 | LienViet Post | Vietnam | 4.2 | 1.5 | 0.6 | 0.5 | 0.8 | 2.3 | 1.1 | 0.8 | 0.7 | 0.3 | 12.8 |
| 60 | Canadia Bank | Cambodia | 2.9 | 0.9 | 0.8 | 1.0 | 1.0 | 2.3 | 0.8 | 1.0 | 0.3 | 1.0 | 12.0 |
| 61 | Bank Danamon | Indonesia | 1.5 | 1.3 | 1.5 | 0.3 | 0.9 | 3.0 | 0.6 | 1.0 | 0.5 | 0.8 | 11.4 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 5 | 7.5 | 5 | 5 | 7.5 | 2.5 | 5 | 2.5 | 2.5 | 50 |
| 1 | CCB | China | 2.8 | 3.6 | 3.5 | 3.3 | 2.4 | 1.8 | 1.0 | 3.4 | 1.6 | 0.8 | 24.2 |
| 2 | Ping An Bank | China | 2.5 | 3.6 | 3.6 | 2.8 | 2.8 | 1.6 | 0.8 | 3.6 | 1.9 | 0.8 | 24.0 |
| 3 | CBA | Australia | 2.4 | 1.7 | 5.0 | 2.1 | 2.6 | 3.0 | 1.0 | 3.7 | 1.5 | 0.8 | 23.8 |
| 4 | CTBC | Taiwan | 2.4 | 3.2 | 3.1 | 1.3 | 3.4 | 3.8 | 1.5 | 2.4 | 1.8 | 0.8 | 23.7 |
| 5 | ICICI Bank | India | 3.0 | 1.7 | 4.3 | 2.3 | 3.0 | 3.3 | 0.4 | 2.4 | 1.4 | 1.7 | 23.5 |
| 6 | ICBC | China | 2.8 | 3.8 | 3.4 | 3.3 | 1.8 | 1.2 | 1.0 | 3.8 | 1.4 | 0.8 | 23.3 |
| 7 | UOB | Singapore | 2.4 | 3.1 | 2.8 | 2.0 | 2.5 | 3.2 | 1.4 | 2.6 | 1.0 | 1.7 | 22.7 |
| 8 | E.SUN Bank | Taiwan | 2.1 | 3.2 | 3.1 | 1.2 | 3.4 | 4.1 | 1.1 | 2.8 | 0.9 | 0.7 | 22.6 |
| 8 | CMB | China | 3.2 | 3.8 | 3.7 | 3.0 | 3.2 | 1.2 | 0.3 | 3.3 | 0.6 | 0.3 | 22.6 |
| 10 | OCBC | Singapore | 1.6 | 2.8 | 3.5 | 2.0 | 3.5 | 3.3 | 1.1 | 2.8 | 1.1 | 0.8 | 22.5 |
| 11 | Emirates NBD | UAE | 3.8 | 3.5 | 3.8 | 0.3 | 3.5 | 0.9 | 1.5 | 2.8 | 1.5 | 1.7 | 23.3 |
| 12 | DBS | Singapore | 1.9 | 1.7 | 2.8 | 2.8 | 3.3 | 3.3 | 0.9 | 3.4 | 1.4 | 0.8 | 22.3 |
| 13 | UnionBank | Philippines | 3.3 | 3.1 | 2.9 | 1.3 | 2.7 | 3.2 | 0.8 | 3.0 | 1.1 | 0.8 | 22.2 |
| 14 | SCB | Hong Kong | 1.5 | 3.2 | 3.4 | 1.3 | 2.7 | 2.8 | 1.6 | 2.0 | 1.8 | 1.7 | 22.0 |
| 14 | Axis Bank | India | 2.4 | 2.5 | 4.2 | 2.0 | 2.1 | 3.8 | 1.6 | 1.8 | 0.8 | 0.8 | 22.0 |
| 16 | ING | Australia | 1.6 | 1.7 | 5.3 | 1.3 | 3.2 | 3.5 | 1.1 | 2.1 | 1.4 | 0.8 | 21.9 |
| 17 | Kasikornbank | Thailand | 2.4 | 2.0 | 2.8 | 2.0 | 2.0 | 3.2 | 1.0 | 3.2 | 1.3 | 1.7 | 21.6 |
| 18 | HDFC Bank | India | 2.5 | 0.6 | 3.8 | 2.8 | 2.7 | 3.5 | 1.5 | 2.0 | 0.5 | 0.3 | 20.2 |
| 18 | BIDV | Vietnam | 3.9 | 2.5 | 3.0 | 1.3 | 0.9 | 2.9 | 1.4 | 2.6 | 1.4 | 0.3 | 20.2 |
| 20 | HSBC HK | Hong Kong | 1.9 | 2.1 | 3.2 | 2.0 | 2.5 | 2.9 | 1.4 | 2.3 | 1.0 | 0.8 | 20.1 |
| 21 | RHB | Malaysia | 2.3 | 2.5 | 3.6 | 2.0 | 0.9 | 2.7 | 0.8 | 2.8 | 1.3 | 0.8 | 19.7 |
| 22 | Maybank | Malaysia | 2.2 | 1.7 | 3.4 | 2.4 | 2.2 | 3.3 | 0.9 | 1.9 | 0.8 | 0.8 | 19.4 |
| 23 | BOC HK | Hong Kong | 1.8 | 2.9 | 2.8 | 1.8 | 2.3 | 2.5 | 1.4 | 2.0 | 0.9 | 0.8 | 19.2 |
| 24 | BIBD | Brunei | 2.4 | 1.7 | 2.8 | 0.8 | 3.4 | 0.4 | 1.4 | 3.8 | 1.6 | 0.8 | 19.1 |
| 25 | Vietcombank | Vietnam | 3.5 | 2.1 | 3.2 | 1.3 | 0.2 | 2.8 | 1.1 | 3.1 | 1.4 | 0.3 | 19.0 |
| 26 | Nedbank | South Africa | 2.4 | 1.2 | 2.2 | 2.6 | 1.6 | 2.4 | 0.8 | 3.4 | 0.6 | 1.7 | 18.9 |
| 27 | Bank of Beijing | China | 3.2 | 3.1 | 2.8 | 2.2 | 1.8 | 0.7 | 1.0 | 1.9 | 1.3 | 0.3 | 18.3 |
| 28 | QIB | Qatar | 2.4 | 1.2 | 2.2 | 1.0 | 2.2 | 2.8 | 1.2 | 3.0 | 1.2 | 1.0 | 18.2 |
| 28 | Bank of Shanghai | China | 3.1 | 2.9 | 3.4 | 1.8 | 1.6 | 0.4 | 0.7 | 2.3 | 1.3 | 0.7 | 18.2 |
| 30 | UOB | Thailand | 2.1 | 1.8 | 3.0 | 2.2 | 1.8 | 1.0 | 1.1 | 2.6 | 0.8 | 1.7 | 18.1 |
| 30 | QNB | Qatar | 3.1 | 5.0 | 1.4 | 1.0 | 0.8 | 0.7 | 0.9 | 2.4 | 1.1 | 1.7 | 18.1 |
| 32 | Access Bank | Nigeria | 1.9 | 1.2 | 2.2 | 1.5 | 1.6 | 3.0 | 1.1 | 3.2 | 1.4 | 0.8 | 17.9 |
| 32 | TPBank | Vietnam | 3.9 | 1.7 | 3.0 | 1.3 | 0.4 | 0.6 | 1.0 | 4.3 | 1.4 | 0.3 | 17.9 |
| 34 | HNB | Sri Lanka | 2.0 | 2.9 | 3.0 | 1.5 | 0.4 | 1.2 | 0.9 | 3.5 | 1.6 | 0.8 | 17.8 |
| 35 | ABSA | Ghana | 3.8 | 2.0 | 4.6 | 1.0 | 1.0 | 0.4 | 0.7 | 3.0 | 0.2 | 1.1 | 17.7 |
| 36 | NBE | Egypt | 2.4 | 2.8 | 2.6 | 2.0 | 1.2 | 2.2 | 0.8 | 1.6 | 1.2 | 0.8 | 17.6 |
| 37 | Standard Bank | South Africa | 2.2 | 2.6 | 2.0 | 0.5 | 1.3 | 2.2 | 0.9 | 2.8 | 1.3 | 1.7 | 17.5 |
| 38 | Krung Thai Bank | Thailand | 2.1 | 1.6 | 3.0 | 1.0 | 2.0 | 1.0 | 1.0 | 2.6 | 1.1 | 1.7 | 17.1 |
| 39 | SBI | India | 2.6 | 1.1 | 3.4 | 2.3 | 1.3 | 3.0 | 0.9 | 1.8 | 0.3 | 0.3 | 17.0 |
| 40 | CIB | Egypt | 2.0 | 2.2 | 2.0 | 2.0 | 1.2 | 2.0 | 0.8 | 1.8 | 1.2 | 0.8 | 16.0 |
| 40 | FAB | UAE | 1.8 | 2.8 | 2.6 | 1.2 | 1.0 | 1.6 | 0.5 | 1.6 | 1.2 | 1.7 | 16.0 |
| 42 | UOB | Malaysia | 1.8 | 2.5 | 3.0 | 0.8 | 0.9 | 1.8 | 0.8 | 1.9 | 1.1 | 0.8 | 15.3 |
| 43 | Mashreq Bank | UAE | 3.7 | 3.4 | 1.4 | 1.0 | 0.2 | 1.6 | 0.5 | 1.9 | 0.3 | 1.0 | 15.0 |
| 44 | BPI | Philippines | 2.1 | 1.1 | 1.9 | 1.0 | 2.0 | 3.4 | 0.6 | 1.6 | 0.4 | 0.8 | 14.9 |
| 45 | SABB | KSA | 0.3 | 2.0 | 4.8 | 0.5 | 2.6 | 0.9 | 0.8 | 1.2 | 0.1 | 1.6 | 14.8 |
| 46 | AmBank | Malaysia | 1.6 | 2.1 | 2.9 | 0.8 | 0.7 | 2.1 | 0.7 | 2.5 | 0.5 | 0.8 | 14.6 |
| 46 | Bangkok Bank | Thailand | 2.0 | 1.7 | 2.0 | 1.2 | 1.0 | 2.0 | 0.9 | 2.5 | 0.5 | 0.8 | 14.6 |
| 48 | RCBC | Philippines | 1.9 | 2.8 | 2.0 | 1.3 | 1.6 | 1.1 | 0.1 | 2.0 | 0.9 | 0.8 | 14.5 |
| 49 | BDO | Philippines | 2.8 | 1.1 | 1.5 | 2.0 | 1.3 | 2.4 | 0.6 | 1.6 | 0.3 | 0.8 | 14.4 |
| 50 | Ahli United Bank | Bahrain | 1.3 | 4.0 | 2.2 | 1.0 | 0.1 | 0.4 | 0.7 | 1.3 | 1.9 | 1.4 | 14.3 |
| 51 | Banque Du Caire | Egypt | 1.8 | 2.1 | 1.7 | 1.5 | 1.3 | 1.8 | 0.7 | 1.4 | 0.9 | 0.8 | 14.0 |
| 52 | SCB | Ghana | 1.6 | 1.6 | 2.2 | 2.8 | 1.1 | 0.6 | 0.7 | 1.2 | 1.3 | 0.8 | 13.9 |
| 53 | Firstbank | Nigeria | 0.3 | 1.4 | 4.1 | 1.0 | 1.7 | 1.3 | 0.8 | 2.2 | 0.1 | 0.8 | 13.7 |
| 54 | CCB | Sri Lanka | 1.5 | 1.7 | 2.3 | 1.8 | 0.2 | 0.6 | 0.6 | 2.3 | 1.5 | 0.8 | 13.3 |
| 55 | Baiduri Bank | Brunei | 1.5 | 1.7 | 1.3 | 0.5 | 2.0 | 1.6 | 0.8 | 1.8 | 1.0 | 0.8 | 13.0 |
| 55 | Blom | Lebanon | 2.0 | 3.0 | 2.0 | 0.3 | 0.1 | 0.5 | 0.2 | 1.8 | 1.4 | 1.7 | 13.0 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 5.0 | 7.5 | 5.0 | 5.0 | 7.5 | 2.5 | 5.0 | 2.5 | 2.5 | 50.0 |
| 1 | Ping An Bank | China | 2.6 | 3.0 | 3.7 | 1.5 | 3.6 | 3.7 | 1.0 | 3.0 | 1.5 | 0.8 | 24.4 |
| 2 | CMB | China | 2.6 | 2.7 | 3.1 | 2.5 | 3.4 | 3.6 | 1.2 | 3.0 | 1.6 | 0.5 | 24.2 |
| 3 | CCB | China | 4.3 | 1.8 | 3.5 | 3.1 | 2.2 | 3.3 | 1.2 | 3.3 | 1.1 | 0.3 | 24.1 |
| 4 | CTBC | Taiwan | 2.3 | 3.6 | 3.5 | 1.3 | 3.4 | 4.0 | 1.0 | 2.5 | 1.5 | 0.8 | 23.9 |
| 5 | CBA | Australia | 2.4 | 1.7 | 5.0 | 2.0 | 2.6 | 3.3 | 1.0 | 3.9 | 1.0 | 0.8 | 23.7 |
| 6 | ICBC | China | 3.4 | 2.1 | 3.2 | 3.0 | 1.6 | 3.3 | 1.2 | 3.4 | 1.3 | 0.8 | 23.3 |
| 7 | ICICI Bank | India | 3.0 | 1.7 | 4.5 | 2.0 | 3.6 | 3.4 | 1.1 | 2.1 | 0.8 | 0.8 | 23.0 |
| 8 | ING | Australia | 1.8 | 1.9 | 5.3 | 1.3 | 3.2 | 3.5 | 1.1 | 3.1 | 0.9 | 0.8 | 22.9 |
| 9 | SCB | Hong Kong | 1.6 | 3.1 | 3.0 | 2.0 | 3.7 | 3.1 | 1.2 | 2.8 | 1.3 | 0.8 | 22.6 |
| 10 | UnionBank | Philippines | 2.4 | 2.2 | 4.0 | 1.0 | 2.3 | 4.1 | 0.8 | 3.4 | 1.0 | 0.8 | 22.0 |
| 10 | E.SUN Bank | Taiwan | 1.3 | 3.3 | 2.7 | 1.5 | 3.5 | 3.3 | 1.1 | 3.6 | 0.9 | 0.8 | 22.0 |
| 12 | Axis Bank | India | 2.4 | 2.5 | 4.2 | 2.0 | 2.1 | 3.8 | 1.6 | 1.8 | 0.8 | 0.8 | 22.0 |
| 13 | UOB | Singapore | 2.6 | 1.9 | 3.0 | 1.6 | 2.4 | 3.2 | 1.3 | 2.5 | 0.8 | 1.5 | 20.8 |
| 14 | HDFC Bank | India | 2.5 | 0.6 | 4.2 | 2.8 | 2.7 | 3.5 | 1.5 | 2.0 | 0.5 | 0.4 | 20.7 |
| 15 | DBS | Singapore | 2.4 | 1.1 | 2.9 | 1.8 | 2.5 | 3.3 | 1.2 | 3.4 | 1.1 | 0.8 | 20.5 |
| 15 | OCBC | Singapore | 1.8 | 1.7 | 3.3 | 1.5 | 2.5 | 3.1 | 1.4 | 2.6 | 1.3 | 1.3 | 20.5 |
| 17 | Kasikornbank | Thailand | 2.4 | 2.2 | 2.7 | 1.3 | 2.3 | 3.5 | 1.0 | 2.8 | 0.9 | 1.3 | 20.4 |
| 18 | Taishin | Taiwan | 0.9 | 2.8 | 2.4 | 1.3 | 3.7 | 3.3 | 1.1 | 2.6 | 1.4 | 0.8 | 20.2 |
| 19 | Maybank | Malaysia | 1.9 | 1.9 | 3.7 | 0.8 | 2.1 | 3.5 | 1.2 | 2.1 | 1.1 | 1.5 | 19.8 |
| 19 | Bank of China | Hong Kong | 2.8 | 2.8 | 2.8 | 1.8 | 2.2 | 3.0 | 1.4 | 2.0 | 0.8 | 0.4 | 19.8 |
| 21 | China CITIC | China | 3.0 | 2.0 | 2.2 | 1.5 | 2.8 | 2.9 | 3.3 | 0.9 | 0.8 | 0.3 | 19.6 |
| 22 | Bank of China | China | 3.5 | 1.9 | 2.2 | 2.5 | 1.9 | 2.9 | 2.6 | 0.9 | 0.8 | 0.3 | 19.4 |
| 22 | Bank of Shanghai | China | 3.0 | 2.0 | 3.0 | 1.3 | 2.3 | 2.8 | 2.5 | 0.9 | 1.1 | 0.5 | 19.4 |
| 24 | BoComm | China | 2.9 | 1.9 | 2.0 | 2.8 | 2.7 | 2.8 | 2.6 | 0.8 | 0.8 | 0.3 | 19.3 |
| 25 | Bank of Beijing | China | 3.5 | 2.3 | 1.7 | 1.0 | 2.0 | 2.8 | 2.6 | 1.1 | 1.4 | 0.5 | 19.0 |
| 26 | ABC | China | 3.9 | 1.3 | 1.7 | 2.8 | 1.4 | 2.8 | 2.8 | 0.8 | 0.8 | 0.3 | 18.5 |
| 27 | Bank of Ayudhya | Thailand | 2.8 | 1.1 | 2.7 | 1.5 | 1.8 | 3.7 | 0.6 | 2.0 | 0.5 | 1.7 | 18.3 |
| 28 | SCB | Singapore | 1.5 | 1.9 | 3.4 | 1.0 | 1.9 | 2.8 | 1.3 | 2.3 | 0.8 | 1.3 | 18.1 |
| 29 | Shinhan Bank | Korea | 2.4 | 1.5 | 3.5 | 1.5 | 1.7 | 1.8 | 1.2 | 2.6 | 1.3 | 0.5 | 18.0 |
| 30 | Siam Commercial Bank | Thailand | 2.3 | 1.1 | 3.3 | 1.8 | 1.8 | 3.5 | 0.4 | 2.2 | 0.7 | 0.8 | 17.9 |
| 31 | BIDV | Vietnam | 4.0 | 1.8 | 2.1 | 1.0 | 1.0 | 3.3 | 1.2 | 1.3 | 0.8 | 1.0 | 17.5 |
| 32 | BEA | Hong Kong | 2.0 | 1.7 | 2.5 | 0.8 | 2.5 | 2.6 | 1.0 | 2.3 | 1.3 | 0.8 | 17.4 |
| 32 | MBBank | Vietnam | 4.2 | 1.7 | 2.2 | 1.3 | 0.8 | 3.2 | 1.0 | 1.2 | 0.8 | 1.0 | 17.4 |
| 32 | BRI | Indonesia | 2.8 | 1.9 | 2.7 | 1.5 | 1.2 | 3.4 | 1.4 | 0.7 | 0.8 | 1.0 | 17.4 |
| 32 | Techcombank | Vietnam | 3.8 | 1.5 | 2.0 | 1.5 | 1.2 | 3.7 | 1.3 | 0.7 | 0.8 | 0.9 | 17.4 |
| 36 | Vietcombank | Vietnam | 3.7 | 1.8 | 2.0 | 1.3 | 0.8 | 3.3 | 1.5 | 1.1 | 0.8 | 1.0 | 17.3 |
| 37 | BIDB | Brunei | 2.8 | 2.1 | 1.7 | 0.5 | 2.7 | 2.0 | 1.2 | 2.1 | 1.0 | 1.3 | 17.2 |
| 37 | Krungthai Bank | Thailand | 2.0 | 1.9 | 2.1 | 1.3 | 1.6 | 3.5 | 0.7 | 2.1 | 0.8 | 1.3 | 17.2 |
| 39 | People's Bank | Sri Lanka | 2.4 | 3.6 | 1.9 | 2.0 | 0.5 | 2.4 | 0.6 | 1.6 | 0.6 | 1.5 | 17.1 |
| 39 | SBI | India | 2.6 | 1.1 | 3.4 | 2.3 | 1.3 | 3.0 | 0.9 | 1.8 | 0.3 | 0.4 | 17.1 |
| 41 | CIMB Bank | Malaysia | 1.5 | 0.6 | 2.9 | 0.8 | 2.2 | 2.9 | 0.9 | 2.9 | 1.1 | 1.3 | 16.9 |
| 42 | TPBank | Vietnam | 3.4 | 1.5 | 3.2 | 1.3 | 0.8 | 3.2 | 0.5 | 1.5 | 0.3 | 0.9 | 16.6 |
| 43 | Public Bank | Malaysia | 2.9 | 0.3 | 3.0 | 1.0 | 0.6 | 3.0 | 1.4 | 2.1 | 0.9 | 1.3 | 16.4 |
| 43 | BCA | Indonesia | 2.4 | 1.6 | 2.6 | 1.5 | 1.2 | 3.7 | 1.4 | 0.8 | 0.5 | 0.8 | 16.4 |
| 43 | RHB Bank | Malaysia | 2.3 | 1.8 | 2.5 | 1.0 | 0.4 | 2.6 | 1.0 | 2.0 | 1.3 | 1.5 | 16.4 |
| 46 | HNB | Sri Lanka | 2.6 | 3.3 | 1.8 | 1.0 | 0.2 | 2.0 | 0.4 | 2.5 | 0.9 | 1.5 | 16.2 |
| 47 | Kookmin Bank | Korea | 1.8 | 1.5 | 2.8 | 1.7 | 1.5 | 1.3 | 1.6 | 2.4 | 1.0 | 0.5 | 16.1 |
| 47 | VPBank | Vietnam | 3.1 | 1.5 | 2.7 | 1.0 | 1.4 | 3.1 | 0.5 | 1.6 | 0.3 | 0.9 | 16.1 |
| 49 | TMB | Thailand | 2.3 | 0.8 | 2.1 | 1.3 | 1.4 | 3.4 | 0.5 | 1.8 | 0.3 | 1.7 | 15.5 |
| 50 | BPI | Philippines | 2.0 | 1.4 | 2.8 | 1.3 | 1.0 | 3.2 | 0.8 | 1.8 | 0.8 | 0.4 | 15.4 |
| 51 | NDB | Sri Lanka | 1.3 | 3.1 | 0.7 | 1.5 | 1.0 | 2.2 | 0.3 | 2.5 | 0.6 | 1.3 | 14.4 |
| 52 | BDO | Philippines | 2.0 | 1.7 | 2.1 | 1.0 | 0.8 | 2.9 | 0.8 | 1.6 | 0.8 | 0.4 | 14.1 |
| 53 | CBC | Sri Lanka | 2.1 | 3.3 | 1.4 | 1.8 | 0.3 | 1.6 | 0.5 | 1.4 | 0.8 | 0.8 | 14.0 |
| 54 | Vietinbank | Vietnam | 2.3 | 1.5 | 1.4 | 1.0 | 1.0 | 3.2 | 1.0 | 1.2 | 0.4 | 0.9 | 13.9 |
| 55 | UOB | Malaysia | 1.9 | 1.4 | 2.4 | 0.5 | 0.5 | 1.8 | 1.1 | 2.0 | 1.1 | 0.8 | 13.5 |
| 56 | Mandiri | Indonesia | 1.7 | 1.4 | 1.7 | 0.8 | 1.2 | 3.5 | 1.3 | 0.6 | 0.5 | 0.5 | 13.2 |
| 57 | Baiduri Bank | Brunei | 1.5 | 1.7 | 1.3 | 0.4 | 2.0 | 1.6 | 0.8 | 1.8 | 1.0 | 1.0 | 13.1 |
| 58 | uab Bank | Myanmar | 2.5 | 1.9 | 2.1 | 0.5 | 0.5 | 1.2 | 0.1 | 2.6 | 0.8 | 0.8 | 13.0 |
| 58 | LienViet | Vietnam | 2.5 | 1.5 | 1.0 | 2.0 | 0.5 | 2.6 | 1.1 | 0.7 | 0.4 | 0.7 | 13.0 |
| 58 | AmBank | Malaysia | 1.3 | 1.8 | 2.3 | 0.3 | 0.5 | 2.0 | 0.9 | 2.1 | 0.5 | 1.3 | 13.0 |
| 58 | OCBC NISP | Indonesia | 1.7 | 1.8 | 1.5 | 0.8 | 1.0 | 3.1 | 1.5 | 0.7 | 0.4 | 0.5 | 13.0 |
| 62 | CIMB Niaga | Indonesia | 1.7 | 1.8 | 1.5 | 0.5 | 0.9 | 3.2 | 1.3 | 0.8 | 0.4 | 0.5 | 12.6 |
| 63 | BNI | Indonesia | 1.9 | 1.4 | 1.6 | 0.5 | 0.8 | 3.1 | 1.3 | 0.7 | 0.6 | 0.5 | 12.4 |
| 64 | Bangkok Bank | Thailand | 1.3 | 1.1 | 0.2 | 1.8 | 1.1 | 3.5 | 0.4 | 1.4 | 0.5 | 0.8 | 12.1 |
| 65 | Islami Bank | Bangladesh | 1.6 | 1.3 | 1.8 | 0.4 | 0.5 | 3.1 | 1.3 | 0.7 | 0.4 | 0.8 | 11.9 |
| 66 | Eastern Bank | Bangladesh | 1.5 | 1.2 | 1.6 | 0.3 | 0.4 | 2.0 | 1.3 | 0.8 | 0.4 | 0.7 | 10.2 |
| 67 | Brac Bank | Bangladesh | 1.6 | 1.1 | 1.6 | 0.4 | 0.4 | 1.9 | 1.4 | 0.7 | 0.3 | 0.6 | 10.0 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 5.0 | 7.5 | 5.0 | 5.0 | 7.5 | 2.5 | 5.0 | 2.5 | 2.5 | 50.0 |
| 1 | CMB | China | 3.4 | 2.9 | 3.3 | 3.0 | 3.4 | 3.8 | 1.1 | 2.2 | 1.1 | 0.8 | 25.0 |
| 2 | ICBC | China | 3.3 | 3.0 | 3.0 | 3.3 | 3.2 | 3.1 | 1.1 | 2.7 | 1.4 | 0.5 | 24.6 |
| 3 | Emirates NBD | UAE | 3.8 | 3.3 | 3.5 | 0.8 | 3.1 | 4.0 | 1.1 | 3.0 | 0.8 | 0.3 | 23.7 |
| 4 | ICICI Bank | India | 3.6 | 3.3 | 3.6 | 2.0 | 2.9 | 3.5 | 0.7 | 2.1 | 0.8 | 0.8 | 23.3 |
| 5 | UOB | Singapore | 3.2 | 3.3 | 3.3 | 1.5 | 2.9 | 3.6 | 0.9 | 1.9 | 1.6 | 0.8 | 23.0 |
| 6 | CTBC | Taiwan | 1.9 | 3.3 | 3.0 | 1.6 | 3.5 | 3.8 | 1.6 | 2.3 | 1.1 | 0.8 | 22.9 |
| 7 | DBS | Singapore | 3.4 | 2.1 | 3.4 | 1.8 | 3.2 | 3.6 | 0.5 | 2.5 | 1.5 | 0.8 | 22.8 |
| 8 | OCBC | Singapore | 3.6 | 3.2 | 3.2 | 1.5 | 2.9 | 3.0 | 0.8 | 2.0 | 1.4 | 0.8 | 22.4 |
| 9 | CIMB | Malaysia | 3.0 | 2.8 | 3.1 | 1.3 | 2.9 | 3.2 | 1.1 | 2.5 | 1.0 | 0.8 | 21.7 |
| 10 | Ping An Bank | China | 2.8 | 2.6 | 2.3 | 2.3 | 4.6 | 1.6 | 1.0 | 2.2 | 1.6 | 0.5 | 21.5 |
| 11 | CCB | China | 2.8 | 2.8 | 2.2 | 3.2 | 2.9 | 2.3 | 1.1 | 2.6 | 0.9 | 0.3 | 21.1 |
| 11 | BOC | China | 2.9 | 2.1 | 3.2 | 3.2 | 3.0 | 2.6 | 1.0 | 2.0 | 0.8 | 0.3 | 21.1 |
| 13 | SCB | Hong Kong | 2.0 | 2.8 | 2.7 | 1.9 | 2.2 | 2.7 | 1.6 | 2.2 | 1.5 | 1.3 | 20.9 |
| 14 | Bank of Beijing | China | 3.8 | 2.4 | 3.7 | 1.7 | 3.2 | 0.6 | 1.4 | 2.7 | 1.0 | 0.3 | 20.8 |
| 15 | Bank of Shanghai | China | 3.8 | 2.2 | 2.0 | 1.4 | 3.0 | 3.0 | 1.1 | 2.5 | 1.2 | 0.3 | 20.5 |
| 15 | Kasikornbank | Thailand | 2.3 | 2.8 | 3.5 | 1.3 | 2.1 | 3.7 | 0.5 | 2.5 | 0.8 | 1.0 | 20.5 |
| 15 | China CITIC | China | 3.7 | 2.5 | 2.5 | 2.4 | 3.7 | 1.6 | 1.0 | 1.7 | 1.0 | 0.4 | 20.5 |
| 18 | Taishin Bank | Taiwan | 1.6 | 3.3 | 3.5 | 1.3 | 3.4 | 0.7 | 1.5 | 2.7 | 1.1 | 0.8 | 19.9 |
| 19 | BOCHK | Hong Kong | 2.4 | 2.8 | 2.6 | 2.4 | 1.8 | 2.3 | 1.6 | 2.3 | 1.1 | 0.5 | 19.8 |
| 20 | BoComm | China | 3.4 | 1.7 | 2.3 | 2.8 | 2.9 | 2.0 | 1.2 | 1.8 | 1.0 | 0.5 | 19.6 |
| 21 | Hana Bank | South Korea | 1.8 | 2.8 | 3.0 | 1.7 | 2.0 | 3.0 | 1.6 | 2.3 | 0.8 | 0.5 | 19.5 |
| 22 | Maybank | Malaysia | 2.1 | 2.2 | 3.1 | 0.8 | 2.2 | 3.7 | 1.0 | 2.5 | 1.0 | 0.8 | 19.4 |
| 23 | BEA | Hong Kong | 2.9 | 2.2 | 2.6 | 1.0 | 1.7 | 2.8 | 1.6 | 2.1 | 1.3 | 0.8 | 19.0 |
| 24 | Hang Seng Bank | Hong Kong | 2.5 | 2.2 | 2.7 | 1.9 | 1.6 | 2.7 | 1.6 | 1.8 | 1.0 | 0.8 | 18.8 |
| 25 | Fubon Bank | Taiwan | 1.4 | 3.3 | 3.3 | 1.3 | 3.1 | 1.6 | 1.6 | 1.6 | 1.0 | 0.5 | 18.7 |
| 26 | HLB | Malaysia | 2.8 | 2.2 | 2.9 | 0.5 | 1.9 | 3.3 | 1.3 | 2.3 | 0.8 | 0.5 | 18.5 |
| 27 | CBQ | Qatar | 3.2 | 2.5 | 3.6 | 0.5 | 1.8 | 3.5 | 0.5 | 1.4 | 1.1 | 0.3 | 18.4 |
| 27 | HSBC | Hong Kong | 2.3 | 1.9 | 2.6 | 2.3 | 2.1 | 2.5 | 1.4 | 2.5 | 0.5 | 0.3 | 18.4 |
| 27 | Krungsri | Thailand | 3.6 | 1.9 | 2.8 | 1.3 | 1.4 | 3.2 | 1.0 | 1.9 | 0.5 | 0.8 | 18.4 |
| 30 | E.SUN Bank | Taiwan | 1.3 | 3.3 | 3.2 | 1.0 | 2.6 | 1.4 | 1.6 | 1.6 | 1.3 | 0.8 | 18.1 |
| 31 | Woori Bank | South Korea | 1.6 | 2.8 | 2.7 | 1.6 | 1.7 | 2.8 | 1.5 | 2.0 | 0.8 | 0.5 | 18.0 |
| 32 | Public Bank | Malaysia | 2.3 | 2.5 | 2.8 | 1.0 | 1.2 | 3.0 | 1.4 | 2.4 | 0.8 | 0.5 | 17.9 |
| 33 | Citibank | Hong Kong | 1.2 | 1.8 | 2.9 | 1.4 | 2.5 | 3.3 | 1.6 | 2.1 | 0.5 | 0.5 | 17.8 |
| 33 | UnionBank | Philippines | 3.3 | 1.8 | 2.1 | 1.3 | 1.7 | 3.3 | 0.3 | 2.3 | 1.2 | 0.5 | 17.8 |
| 35 | BRI | Indonesia | 3.2 | 1.9 | 3.0 | 1.5 | 1.0 | 3.2 | 0.9 | 1.4 | 0.8 | 0.8 | 17.7 |
| 36 | Shinhan Bank | South Korea | 1.7 | 1.9 | 3.0 | 1.5 | 1.8 | 3.0 | 1.2 | 2.0 | 1.0 | 0.5 | 17.6 |
| 37 | SCB | Singapore | 3.0 | 2.1 | 2.6 | 1.3 | 1.9 | 3.3 | 0.5 | 1.5 | 1.0 | 0.3 | 17.5 |
| 37 | Siam Commercial | Thailand | 2.6 | 1.4 | 3.4 | 1.0 | 1.5 | 3.5 | 0.7 | 2.0 | 0.6 | 0.8 | 17.5 |
| 37 | ABC | China | 3.0 | 1.9 | 2.0 | 3.0 | 1.5 | 1.6 | 1.3 | 1.8 | 0.9 | 0.5 | 17.5 |
| 40 | QIB | Qatar | 3.8 | 1.7 | 2.5 | 0.8 | 2.0 | 3.2 | 1.1 | 1.1 | 0.9 | 0.3 | 17.4 |
| 40 | HSBC | Taiwan | 0.9 | 3.3 | 2.5 | 1.0 | 3.2 | 0.7 | 1.6 | 2.4 | 1.3 | 0.5 | 17.4 |
| 42 | QNB | Qatar | 3.0 | 2.0 | 3.0 | 1.6 | 1.4 | 2.0 | 1.7 | 1.0 | 1.0 | 0.5 | 17.2 |
| 42 | BCA | Indonesia | 2.8 | 1.6 | 3.1 | 1.5 | 1.0 | 3.5 | 1.0 | 1.4 | 0.5 | 0.8 | 17.2 |
| 44 | DBS | Hong Kong | 2.2 | 1.7 | 2.7 | 1.4 | 2.2 | 1.5 | 1.3 | 2.3 | 1.3 | 0.5 | 17.1 |
| 44 | Security Bank | Philippines | 3.1 | 1.8 | 2.0 | 1.5 | 1.4 | 2.7 | 0.5 | 2.8 | 1.0 | 0.3 | 17.1 |
| 46 | ADCB | UAE | 2.4 | 1.9 | 1.5 | 1.2 | 1.8 | 2.7 | 2.3 | 2.0 | 0.6 | 0.5 | 16.9 |
| 47 | HNB | Sri Lanka | 3.6 | 3.3 | 1.9 | 1.0 | 0.2 | 2.7 | 0.4 | 2.3 | 1.1 | 0.3 | 16.8 |
| 47 | SBI | India | 2.1 | 2.8 | 2.4 | 1.3 | 1.0 | 3.5 | 0.5 | 1.8 | 0.9 | 0.5 | 16.8 |
| 49 | Blom Bank | Lebanon | 3.2 | 2.5 | 1.5 | 0.8 | 0.5 | 2.5 | 1.2 | 2.5 | 1.5 | 0.5 | 16.7 |
| 50 | Axis Bank | India | 0.9 | 3.1 | 3.0 | 1.5 | 1.2 | 3.8 | 0.3 | 1.8 | 0.5 | 0.3 | 16.4 |
| 51 | Vietcombank | Vietnam | 3.6 | 2.5 | 1.9 | 1.3 | 0.5 | 3.4 | 1.1 | 1.1 | 0.5 | 0.3 | 16.2 |
| 51 | BIDV | Vietnam | 3.7 | 2.6 | 1.8 | 1.3 | 0.3 | 3.6 | 0.9 | 1.1 | 0.4 | 0.5 | 16.2 |
| 53 | VPBank | Vietnam | 4.1 | 2.2 | 2.0 | 1.0 | 1.0 | 3.2 | 0.7 | 1.3 | 0.4 | 0.1 | 16.0 |
| 53 | BIBD | Brunei | 2.4 | 2.5 | 1.6 | 1.0 | 0.7 | 2.7 | 1.4 | 1.9 | 0.8 | 1.0 | 16.0 |
| 55 | RakBank | UAE | 3.3 | 1.7 | 1.5 | 0.4 | 1.6 | 2.5 | 1.5 | 1.9 | 0.9 | 0.6 | 15.9 |
| 55 | HBL | Pakistan | 2.8 | 3.6 | 2.6 | 0.8 | 0.3 | 1.8 | 0.3 | 2.8 | 0.6 | 0.3 | 15.9 |
| 57 | Citibank | Singapore | 2.1 | 1.7 | 2.3 | 0.8 | 2.2 | 3.2 | 0.6 | 1.5 | 0.9 | 0.3 | 15.6 |
| 57 | Techcombank | Vietnam | 3.2 | 2.4 | 1.9 | 1.4 | 0.8 | 3.8 | 1.0 | 0.5 | 0.3 | 0.3 | 15.6 |
| 59 | Canadia Bank | Cambodia | 4.5 | 1.9 | 2.0 | 1.3 | 0.3 | 0.7 | 1.1 | 2.1 | 1.0 | 0.5 | 15.4 |
| 60 | NBP | Pakistan | 2.8 | 2.8 | 2.1 | 1.0 | 0.2 | 1.9 | 0.9 | 2.3 | 1.0 | 0.3 | 15.3 |
| 61 | CBC | Sri Lanka | 3.2 | 3.1 | 3.4 | 0.3 | 1.3 | 0.8 | 0.3 | 1.9 | 0.8 | 0.0 | 15.1 |
| 62 | TPBank | Vietnam | 4.1 | 2.5 | 2.3 | 1.1 | 0.5 | 1.5 | 0.7 | 1.4 | 0.4 | 0.5 | 15.0 |
| 63 | Mashreq Bank | UAE | 2.8 | 1.4 | 1.5 | 0.6 | 1.5 | 2.5 | 1.7 | 1.8 | 0.6 | 0.5 | 14.9 |
| 63 | Kookmin Bank | South Korea | 1.2 | 1.7 | 2.3 | 1.7 | 1.5 | 3.1 | 1.0 | 1.6 | 0.5 | 0.3 | 14.9 |
| 65 | ABA Bank | Cambodia | 4.1 | 1.4 | 1.7 | 2.8 | 0.2 | 0.8 | 1.2 | 1.5 | 0.8 | 0.3 | 14.8 |
| 66 | Doha Bank | Qatar | 1.3 | 2.5 | 1.4 | 3.0 | 1.0 | 1.2 | 1.4 | 1.5 | 1.0 | 0.4 | 14.7 |
| 67 | MBBank | Vietnam | 3.9 | 2.5 | 2.1 | 1.0 | 0.8 | 1.4 | 1.1 | 0.9 | 0.6 | 0.3 | 14.6 |
| 68 | Vietinbank | Vietnam | 2.3 | 2.4 | 1.6 | 1.3 | 1.0 | 3.4 | 1.0 | 1.0 | 0.3 | 0.1 | 14.4 |
| 69 | BDO | Philippines | 2.3 | 1.7 | 1.1 | 1.3 | 0.9 | 2.9 | 1.0 | 1.4 | 0.9 | 0.3 | 13.8 |
| 70 | Metrobank | Philippines | 1.9 | 1.4 | 1.3 | 1.0 | 1.7 | 3.4 | 0.7 | 0.8 | 0.8 | 0.3 | 13.3 |
| 71 | RCBC | Philippines | 2.8 | 1.7 | 1.3 | 1.6 | 0.7 | 2.7 | 0.5 | 0.8 | 0.8 | 0.3 | 13.2 |
| 72 | Dah Sing Bank | Hong Kong | 1.7 | 1.7 | 2.6 | 0.8 | 2.0 | 0.9 | 1.2 | 1.8 | 0.1 | 0.3 | 13.1 |
| 72 | Bangkok Bank | Thailand | 1.9 | 1.9 | 1.7 | 1.0 | 0.9 | 2.4 | 0.6 | 1.4 | 0.5 | 0.8 | 13.1 |
| 74 | BNI | Indonesia | 2.3 | 1.4 | 1.6 | 0.5 | 0.7 | 3.3 | 0.8 | 1.3 | 0.6 | 0.5 | 13.0 |
| 74 | Mandiri | Indonesia | 2.1 | 1.4 | 1.7 | 0.8 | 1.0 | 2.8 | 0.9 | 1.3 | 0.5 | 0.5 | 13.0 |
| 74 | CIMB Niaga | Indonesia | 2.1 | 1.8 | 1.5 | 0.5 | 0.8 | 3.0 | 1.1 | 1.3 | 0.4 | 0.5 | 13.0 |
| 77 | NDB | Sri Lanka | 1.3 | 2.8 | 2.9 | 1.5 | 1.3 | 0.9 | 0.4 | 0.5 | 1.0 | 0.3 | 12.9 |
| 78 | OCBC NISP | Indonesia | 1.9 | 1.8 | 1.5 | 0.8 | 0.8 | 2.7 | 0.8 | 1.5 | 0.4 | 0.5 | 12.7 |
| 79 | BPI | Philippines | 2.8 | 1.4 | 1.1 | 0.5 | 1.2 | 2.8 | 0.8 | 0.8 | 0.8 | 0.3 | 12.5 |
| 80 | NBE | Egypt | 0.6 | 3.5 | 1.1 | 2.5 | 0.2 | 0.5 | 1.7 | 0.1 | 1.3 | 0.3 | 11.8 |
| 81 | Baiduri Bank | Brunei | 2.1 | 1.4 | 1.3 | 0.8 | 0.5 | 1.3 | 1.0 | 1.1 | 0.6 | 0.5 | 10.6 |
| 82 | Acleda Bank | Cambodia | 1.3 | 1.4 | 1.9 | 1.0 | 0.3 | 0.7 | 1.2 | 1.5 | 0.8 | 0.3 | 10.4 |
| 83 | PSBank | Philippines | 1.1 | 1.7 | 1.3 | 1.0 | 0.4 | 0.9 | 0.5 | 1.8 | 0.9 | 0.5 | 10.1 |
| 84 | Banque Misr | Egypt | 0.4 | 3.5 | 0.2 | 2.3 | 0.2 | 0.6 | 1.1 | 0.1 | 0.1 | 0.3 | 8.8 |
| 85 | CIB | Egypt | 1.3 | 3.5 | 0.2 | 1.3 | 0.2 | 0.6 | 0.5 | 0.1 | 0.1 | 0.3 | 8.1 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 2.5 | 7.5 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 2.5 | 50.0 |
| 1 | CTBC | Taiwan | 2.3 | 1.9 | 3.3 | 2.0 | 2.5 | 2.5 | 4.8 | 2.5 | 2.3 | 1.7 | 25.8 |
| 2 | CMB | China | 2.9 | 1.7 | 3.5 | 2.5 | 2.0 | 2.5 | 4.2 | 3.0 | 2.0 | 1.3 | 25.6 |
| 3 | Ping An Bank | China | 3.4 | 1.9 | 2.5 | 2.2 | 2.0 | 2.5 | 3.0 | 2.6 | 2.3 | 2.5 | 24.9 |
| 4 | DBS | Singapore | 2.7 | 1.7 | 3.1 | 1.4 | 2.0 | 2.6 | 4.5 | 2.6 | 2.3 | 1.3 | 24.2 |
| 5 | Emirates NBD | UAE | 3.8 | 1.9 | 2.5 | 1.3 | 2.1 | 2.3 | 3.7 | 2.4 | 1.9 | 1.7 | 23.6 |
| 6 | Shinhan Bank | Korea | 2.2 | 1.4 | 2.1 | 1.8 | 1.6 | 2.0 | 4.8 | 2.9 | 1.8 | 1.7 | 22.3 |
| 6 | ICICI | India | 3.0 | 1.9 | 2.9 | 1.4 | 1.4 | 2.4 | 3.3 | 2.6 | 1.3 | 2.1 | 22.3 |
| 8 | BOC | Hong Kong | 2.9 | 1.7 | 2.2 | 1.7 | 1.8 | 1.4 | 4.8 | 1.4 | 2.0 | 1.7 | 21.6 |
| 9 | CIMB | Malaysia | 2.9 | 1.8 | 2.7 | 0.9 | 1.6 | 1.9 | 3.2 | 2.3 | 2.3 | 1.7 | 21.3 |
| 10 | SCB | Hong Kong | 2.4 | 1.4 | 1.7 | 1.8 | 2.2 | 1.8 | 4.8 | 1.6 | 2.0 | 1.7 | 21.4 |
| 10 | E.SUN | Taiwan | 2.6 | 1.4 | 2.1 | 0.9 | 1.6 | 2.0 | 4.5 | 2.7 | 2.8 | 0.8 | 21.4 |
| 10 | UOB | Singapore | 2.2 | 1.7 | 2.0 | 1.4 | 2.2 | 2.3 | 4.6 | 1.6 | 1.7 | 1.7 | 21.4 |
| 13 | ICBC | China | 3.2 | 1.7 | 2.4 | 2.4 | 1.2 | 2.0 | 4.5 | 1.7 | 0.8 | 1.3 | 21.2 |
| 13 | Hana Bank | Korea | 2.1 | 1.1 | 2.3 | 1.8 | 1.7 | 1.9 | 4.8 | 2.3 | 1.5 | 1.7 | 21.2 |
| 15 | OCBC | Singapore | 2.3 | 1.4 | 2.6 | 1.2 | 2.0 | 2.3 | 3.9 | 2.3 | 1.8 | 1.3 | 21.1 |
| 16 | HSBC | Hong Kong | 2.7 | 1.4 | 2.0 | 2.0 | 2.2 | 1.8 | 4.8 | 1.4 | 1.8 | 0.8 | 20.9 |
| 16 | BEA | Hong Kong | 2.1 | 1.4 | 2.2 | 1.6 | 2.0 | 2.0 | 4.3 | 1.8 | 1.8 | 1.7 | 20.9 |
| 18 | Citibank | Hong Kong | 2.0 | 1.7 | 2.1 | 1.2 | 2.4 | 2.0 | 4.7 | 2.0 | 1.8 | 0.8 | 20.7 |
| 19 | Al Ahli Bank of | Kuwait | 3.7 | 1.7 | 2.0 | 0.6 | 1.4 | 1.9 | 3.7 | 2.0 | 2.3 | 1.3 | 20.6 |
| 20 | CCB | China | 3.6 | 0.8 | 2.2 | 2.5 | 1.3 | 2.1 | 4.2 | 1.7 | 0.8 | 1.3 | 20.5 |
| 21 | HDFC Bank | India | 3.0 | 1.1 | 2.3 | 1.5 | 1.1 | 2.2 | 3.7 | 2.3 | 1.5 | 1.3 | 20.0 |
| 22 | Boubyan Bank | Kuwait | 3.1 | 1.1 | 1.8 | 1.5 | 1.2 | 2.1 | 4.1 | 1.7 | 2.0 | 1.3 | 19.9 |
| 22 | Kasikornbank | Thailand | 2.6 | 1.7 | 2.8 | 0.9 | 1.6 | 2.6 | 1.8 | 2.5 | 2.1 | 1.3 | 19.9 |
| 24 | Bank of Beijing | China | 4.5 | 0.8 | 2.1 | 1.4 | 1.5 | 2.1 | 3.8 | 2.0 | 0.8 | 0.8 | 19.8 |
| 25 | Bank of Shanghai | China | 4.0 | 1.0 | 2.0 | 1.2 | 1.5 | 1.9 | 3.8 | 2.0 | 1.0 | 1.3 | 19.7 |
| 26 | Maybank | Malaysia | 2.6 | 1.4 | 2.7 | 1.2 | 1.4 | 1.7 | 3.2 | 2.1 | 2.5 | 0.8 | 19.6 |
| 26 | Taishin Bank | Taiwan | 1.6 | 1.1 | 2.5 | 1.1 | 1.4 | 1.4 | 5.0 | 3.2 | 1.5 | 0.8 | 19.6 |
| 28 | Krungsri | Thailand | 3.0 | 1.7 | 2.8 | 1.1 | 1.2 | 2.3 | 2.4 | 2.3 | 1.9 | 0.8 | 19.5 |
| 29 | HLB | Malaysia | 2.3 | 1.7 | 2.7 | 0.7 | 1.5 | 1.5 | 3.3 | 2.0 | 2.3 | 1.3 | 19.3 |
| 30 | ABC | China | 3.2 | 1.7 | 2.4 | 2.4 | 0.9 | 1.7 | 3.7 | 1.4 | 0.8 | 0.8 | 19.0 |
| 31 | China Citic | China | 3.2 | 0.8 | 2.2 | 2.2 | 1.0 | 2.3 | 3.2 | 1.6 | 0.8 | 1.3 | 18.6 |
| 32 | Bank of China | China | 3.2 | 1.7 | 1.9 | 2.4 | 1.0 | 1.8 | 3.3 | 1.5 | 0.8 | 0.8 | 18.4 |
| 33 | Public Bank | Malaysia | 2.9 | 1.4 | 2.4 | 1.0 | 1.1 | 1.4 | 3.3 | 1.5 | 2.0 | 0.8 | 17.8 |
| 34 | Siam Commercial | Thailand | 2.2 | 1.4 | 2.6 | 1.0 | 1.3 | 2.0 | 2.0 | 2.4 | 2.0 | 0.8 | 17.7 |
| 35 | NBK | Kuwait | 3.8 | 1.5 | 1.3 | 0.5 | 1.2 | 1.7 | 3.8 | 0.8 | 2.0 | 0.8 | 17.4 |
| 35 | FBN | Nigeria | 3.2 | 1.1 | 1.7 | 2.0 | 1.2 | 1.6 | 2.0 | 1.3 | 2.0 | 1.3 | 17.4 |
| 37 | Blom Bank | Lebanon | 3.3 | 1.5 | 1.7 | 0.6 | 1.2 | 1.9 | 2.3 | 1.7 | 2.3 | 0.8 | 17.3 |
| 37 | BIBD | Brunei | 3.0 | 1.4 | 1.5 | 1.2 | 0.7 | 1.8 | 2.8 | 1.8 | 2.3 | 0.8 | 17.3 |
| 39 | Guaranty Trust | Nigeria | 4.5 | 1.1 | 1.8 | 1.7 | 1.1 | 1.6 | 2.1 | 1.0 | 1.5 | 0.8 | 17.2 |
| 39 | Security Bank | Philippines | 4.5 | 1.7 | 1.6 | 1.3 | 0.8 | 1.7 | 1.8 | 1.5 | 1.0 | 1.3 | 17.2 |
| 39 | First Abu Dhabi | UAE | 3.7 | 1.1 | 1.3 | 0.6 | 1.5 | 1.7 | 3.0 | 1.5 | 2.0 | 0.8 | 17.2 |
| 42 | RHB | Malaysia | 2.2 | 1.4 | 2.4 | 0.8 | 1.3 | 1.4 | 3.0 | 1.7 | 1.8 | 0.8 | 16.8 |
| 43 | BIDV | Vietnam | 3.3 | 1.4 | 1.3 | 1.2 | 1.0 | 1.3 | 3.4 | 1.2 | 1.2 | 1.3 | 16.6 |
| 43 | People's Bank | Sri Lanka | 2.9 | 1.7 | 1.5 | 1.2 | 0.8 | 1.8 | 0.7 | 1.9 | 2.8 | 1.3 | 16.6 |
| 45 | Vietcombank | Vietnam | 3.4 | 1.4 | 1.1 | 1.1 | 1.0 | 1.5 | 3.1 | 1.3 | 1.2 | 1.3 | 16.4 |
| 45 | HNB | Sri Lanka | 3.4 | 1.7 | 1.6 | 0.9 | 0.9 | 1.7 | 0.7 | 1.9 | 2.8 | 0.8 | 16.4 |
| 47 | Yes Bank | India | 3.0 | 0.8 | 1.5 | 2.1 | 0.9 | 1.7 | 2.5 | 2.0 | 1.0 | 0.8 | 16.3 |
| 48 | CBC | Sri Lanka | 3.6 | 1.1 | 1.3 | 0.9 | 0.8 | 1.8 | 0.8 | 1.9 | 3.1 | 0.8 | 16.1 |
| 49 | ADCB | UAE | 2.4 | 1.1 | 1.5 | 0.7 | 1.6 | 1.9 | 2.5 | 2.0 | 1.5 | 0.8 | 16.0 |
| 50 | BRI | Indonesia | 3.6 | 1.4 | 1.1 | 0.9 | 0.6 | 1.2 | 2.5 | 1.0 | 2.3 | 1.3 | 15.9 |
| 51 | NBE | Egypt | 4.0 | 0.8 | 0.9 | 0.9 | 0.8 | 1.3 | 3.3 | 1.0 | 2.0 | 0.8 | 15.8 |
| 52 | CBQ | Qatar | 3.0 | 1.3 | 1.6 | 0.6 | 1.4 | 1.7 | 1.8 | 1.3 | 1.7 | 1.3 | 15.7 |
| 53 | Mashreq Bank | UAE | 1.9 | 1.4 | 1.5 | 0.7 | 1.6 | 1.8 | 2.3 | 1.8 | 1.8 | 0.8 | 15.6 |
| 53 | QNB Al Ahli Bank | Egypt | 3.8 | 0.8 | 1.1 | 0.5 | 1.0 | 1.5 | 3.7 | 1.0 | 1.9 | 0.3 | 15.6 |
| 55 | Access Bank | Nigeria | 4.5 | 0.8 | 1.5 | 1.0 | 0.9 | 1.5 | 2.0 | 1.0 | 1.5 | 0.8 | 15.5 |
| 55 | BDO | Philippines | 3.3 | 1.4 | 1.4 | 2.0 | 0.8 | 1.1 | 2.7 | 1.0 | 1.0 | 0.8 | 15.5 |
| 57 | BNI | Indonesia | 4.8 | 0.8 | 1.3 | 0.7 | 0.7 | 1.0 | 1.8 | 1.2 | 2.0 | 0.8 | 15.1 |
| 58 | Bank Audi | Lebanon | 2.3 | 1.1 | 1.5 | 0.4 | 1.2 | 1.7 | 1.9 | 1.7 | 2.4 | 0.8 | 15.0 |
| 58 | RAKBANK | UAE | 2.0 | 1.1 | 1.5 | 0.5 | 1.7 | 1.7 | 2.0 | 1.9 | 1.8 | 0.8 | 15.0 |
| 60 | Thanachart Bank | Thailand | 2.6 | 1.1 | 1.7 | 0.8 | 0.5 | 1.3 | 2.5 | 1.7 | 1.8 | 0.8 | 14.8 |
| 60 | ACB | Vietnam | 3.4 | 1.4 | 1.2 | 1.0 | 0.8 | 1.2 | 2.5 | 1.1 | 1.4 | 0.8 | 14.8 |
| 62 | Kotak Mahindra | India | 2.5 | 1.1 | 1.2 | 1.3 | 0.9 | 1.7 | 1.3 | 2.0 | 1.3 | 1.3 | 14.6 |
| 63 | Baiduri | Brunei | 2.5 | 1.1 | 1.3 | 1.0 | 0.6 | 1.5 | 3.0 | 1.2 | 2.0 | 0.3 | 14.5 |
| 64 | VPBank | Vietnam | 3.2 | 1.4 | 1.4 | 0.9 | 1.1 | 1.3 | 2.1 | 1.1 | 1.0 | 0.8 | 14.3 |
| 65 | Bank Mandiri | Indonesia | 4.5 | 0.8 | 1.4 | 0.5 | 0.7 | 1.0 | 1.5 | 1.0 | 2.0 | 0.8 | 14.2 |
| 65 | Vietinbank | Vietnam | 3.4 | 1.2 | 1.0 | 1.2 | 0.9 | 1.1 | 2.4 | 0.9 | 1.3 | 0.8 | 14.2 |
| 65 | NTB | Sri Lanka | 3.2 | 0.8 | 1.2 | 1.0 | 0.7 | 2.0 | 0.7 | 1.5 | 2.3 | 0.8 | 14.2 |
| 65 | Taipei Fubon | Taiwan | 1.8 | 1.4 | 2.1 | 0.5 | 0.6 | 1.1 | 1.7 | 2.4 | 1.8 | 0.8 | 14.2 |
| 69 | TMB | Thailand | 2.4 | 1.1 | 1.4 | 0.8 | 0.8 | 1.3 | 2.0 | 1.7 | 1.8 | 0.8 | 14.1 |
| 70 | BCA | Indonesia | 3.0 | 1.1 | 1.4 | 0.8 | 0.9 | 1.2 | 2.5 | 1.0 | 1.3 | 0.8 | 14.0 |
| 71 | OCBC NISP | Indonesia | 2.0 | 1.4 | 1.7 | 0.6 | 0.8 | 1.7 | 1.8 | 1.8 | 0.8 | 1.3 | 13.9 |
| 72 | TPBank | Vietnam | 3.2 | 1.3 | 1.0 | 0.8 | 0.9 | 1.2 | 2.3 | 1.1 | 1.1 | 0.8 | 13.7 |
| 73 | UBA | Nigeria | 2.0 | 0.8 | 1.9 | 0.6 | 1.2 | 1.5 | 2.0 | 1.0 | 1.7 | 0.8 | 13.5 |
| 74 | KFH | Kuwait | 2.0 | 1.1 | 1.5 | 0.6 | 1.0 | 1.5 | 2.8 | 1.0 | 1.5 | 0.3 | 13.3 |
| 74 | Bangkok Bank | Thailand | 2.5 | 0.8 | 1.1 | 1.3 | 0.6 | 1.1 | 1.8 | 1.7 | 1.6 | 0.8 | 13.3 |
| 74 | Burgan Bank | Kuwait | 2.2 | 0.8 | 1.5 | 0.3 | 1.0 | 1.3 | 2.7 | 1.5 | 1.7 | 0.3 | 13.3 |
| 77 | SHB | Vietnam | 3.0 | 1.2 | 0.9 | 0.6 | 0.8 | 1.2 | 2.7 | 0.9 | 1.0 | 0.8 | 13.1 |
| 77 | SCBank | Vietnam | 3.0 | 1.2 | 0.9 | 0.8 | 0.7 | 1.1 | 2.5 | 1.1 | 1.0 | 0.8 | 13.1 |
| 79 | Bank Danamon | Indonesia | 3.3 | 0.8 | 1.3 | 0.5 | 0.9 | 1.5 | 1.7 | 1.2 | 0.8 | 0.8 | 12.8 |
| 79 | QNB | Qatar | 1.7 | 0.8 | 1.3 | 0.6 | 1.2 | 1.5 | 1.7 | 1.2 | 2.0 | 0.8 | 12.8 |
| 81 | Metrobank | Philippines | 4.2 | 1.1 | 1.1 | 0.7 | 0.6 | 1.1 | 2.0 | 0.8 | 0.8 | 0.3 | 12.7 |
| 82 | Axis Bank | India | 2.3 | 0.8 | 1.6 | 1.4 | 0.0 | 1.9 | 0.5 | 2.0 | 1.1 | 0.8 | 12.4 |
| 83 | Doha Bank | Qatar | 1.1 | 0.8 | 1.3 | 0.9 | 1.2 | 1.7 | 1.8 | 0.8 | 1.7 | 0.8 | 12.1 |
| 83 | SeABank | Vietnam | 2.7 | 1.1 | 0.9 | 0.6 | 0.7 | 0.9 | 2.5 | 1.0 | 0.9 | 0.8 | 12.1 |
| 85 | LievVietPostBan | Vietnam | 2.9 | 1.2 | 0.8 | 0.5 | 0.8 | 0.9 | 2.3 | 0.8 | 0.9 | 0.8 | 11.9 |
| 86 | CIMB Niaga | Indonesia | 1.4 | 1.4 | 1.4 | 0.5 | 0.8 | 1.5 | 1.8 | 1.2 | 0.8 | 0.8 | 11.6 |
| 86 | PNB | Philippines | 2.6 | 1.1 | 0.9 | 1.1 | 0.5 | 1.3 | 2 | 0.8 | 1 | 0.3 | 11.6 |
| 86 | SBI Bank | India | 1.9 | 1 | 0.8 | 1.6 | 0.7 | 1.3 | 0.5 | 1.3 | 1.2 | 1.3 | 11.6 |
| 89 | BPI | Philippines | 1.4 | 1 | 1.1 | 1.3 | 0.6 | 1.1 | 2.3 | 1 | 0.8 | 0.3 | 10.9 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 2.5 | 7.5 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 2.5 | 50.0 |
| 1 | CMB | China | 5.2 | 1.9 | 3.3 | 2.5 | 2.3 | 2.6 | 3.3 | 1.9 | 3.8 | 1.0 | 27.8 |
| 2 | Westpac | Australia | 3.4 | 1.7 | 3.7 | 2.2 | 2.6 | 2.5 | 3.8 | 2.2 | 3.7 | 0.8 | 26.6 |
| 2 | CBA | Australia | 4.4 | 1.7 | 3.9 | 2.1 | 2.5 | 2.5 | 3.0 | 2.5 | 3.2 | 0.8 | 26.6 |
| 2 | ING | Australia | 3.9 | 1.4 | 3.8 | 2.0 | 3.5 | 3.3 | 3.7 | 1.8 | 2.7 | 0.5 | 26.6 |
| 5 | CTBC | Taiwan | 4.0 | 1.9 | 2.9 | 1.2 | 2.3 | 2.4 | 4.8 | 2.9 | 2.6 | 1.0 | 26.0 |
| 6 | E.Sun | Taiwan | 3.3 | 1.8 | 2.5 | 1.4 | 1.8 | 3.0 | 4.8 | 2.9 | 3.0 | 1.0 | 25.5 |
| 7 | KEB Hana | Korea | 3.2 | 1.1 | 3.4 | 1.8 | 1.9 | 2.2 | 4.8 | 4.0 | 2.2 | 0.8 | 25.4 |
| 8 | BEA | Hong Kong | 4.3 | 1.9 | 2.1 | 1.6 | 2.3 | 2.3 | 4.3 | 2.1 | 3.2 | 0.8 | 24.9 |
| 8 | DBS | Singapore | 3.2 | 1.9 | 3.4 | 1.3 | 1.6 | 2.4 | 4.4 | 2.2 | 3.7 | 0.8 | 24.9 |
| 10 | Hang Seng | Hong Kong | 4.6 | 1.5 | 1.9 | 1.8 | 2.4 | 2.0 | 4.9 | 1.8 | 3.1 | 0.7 | 24.7 |
| 11 | Shinhan | Korea | 3.0 | 1.1 | 3.3 | 2.0 | 1.8 | 2.0 | 4.5 | 4.0 | 1.8 | 0.8 | 24.3 |
| 12 | Bank of Beijing | China | 4.3 | 2.1 | 2.9 | 1.8 | 1.3 | 2.2 | 3.5 | 1.8 | 3.4 | 0.8 | 24.1 |
| 13 | Kookmin | Korea | 3.0 | 0.8 | 3.2 | 2.0 | 1.9 | 2.0 | 4.5 | 4.0 | 1.8 | 0.8 | 24.0 |
| 14 | OCBC | Singapore | 3.5 | 1.9 | 3.1 | 0.9 | 1.9 | 2.4 | 4.3 | 2.3 | 2.7 | 0.8 | 23.8 |
| 15 | Emirates NBD | UAE | 5.3 | 1.9 | 2.2 | 1.2 | 2.0 | 3.1 | 2.2 | 2.0 | 2.8 | 0.7 | 23.4 |
| 15 | CIMB | Malaysia | 3.5 | 1.9 | 2.4 | 1.4 | 2.2 | 2.3 | 1.2 | 4.0 | 3.7 | 0.8 | 23.4 |
| 17 | ANZ | Australia | 3.1 | 1.4 | 3.7 | 1.0 | 2.3 | 2.4 | 3.3 | 2.0 | 3.3 | 0.7 | 23.2 |
| 17 | HSBC | Hong Kong | 4.0 | 1.1 | 2.0 | 2.1 | 1.8 | 2.0 | 4.9 | 1.8 | 2.8 | 0.7 | 23.2 |
| 19 | UOB | Singapore | 3.5 | 1.9 | 2.4 | 1.2 | 1.4 | 2.3 | 4.2 | 2.1 | 3.0 | 0.8 | 22.8 |
| 20 | Taishin | Taiwan | 2.4 | 1.9 | 3.0 | 1.0 | 1.8 | 2.5 | 4.8 | 1.7 | 2.5 | 1.0 | 22.6 |
| 20 | CCB | China | 4.4 | 1.9 | 2.6 | 2.5 | 1.3 | 2.4 | 3.4 | 1.5 | 1.8 | 0.8 | 22.6 |
| 22 | DBS | Hong Kong | 3.7 | 1.3 | 2.0 | 1.3 | 1.8 | 1.9 | 4.4 | 2.1 | 3.1 | 0.8 | 22.4 |
| 23 | ICBC | China | 4.6 | 1.8 | 2.4 | 2.4 | 0.8 | 2.3 | 3.3 | 1.9 | 2.0 | 0.7 | 22.2 |
| 23 | SCB | Hong Kong | 3.3 | 1.4 | 2.3 | 1.5 | 1.9 | 1.1 | 4.8 | 2.0 | 3.4 | 0.5 | 22.2 |
| 25 | Bendigo | Australia | 2.8 | 1.4 | 2.3 | 1.8 | 1.9 | 2.3 | 3.7 | 1.3 | 3.7 | 0.5 | 21.7 |
| 25 | Maybank | Malaysia | 4.2 | 1.7 | 2.4 | 1.3 | 2.0 | 1.6 | 1.8 | 2.1 | 3.8 | 0.8 | 21.7 |
| 25 | Ping An Bank | China | 4.1 | 2.1 | 2.1 | 2.9 | 0.6 | 2.5 | 3.3 | 1.4 | 2.0 | 0.7 | 21.7 |
| 28 | Citibank | Hong Kong | 2.6 | 1.0 | 2.1 | 1.6 | 2.1 | 1.7 | 4.9 | 1.9 | 3.1 | 0.6 | 21.6 |
| 29 | Kasikornbank | Thailand | 3.5 | 1.9 | 2.6 | 1.6 | 0.9 | 2.8 | 1.7 | 3.1 | 2.5 | 0.8 | 21.4 |
| 30 | China CITIC | China | 4.7 | 1.7 | 2.2 | 2.2 | 0.8 | 2.3 | 3.3 | 1.4 | 2.0 | 0.7 | 21.3 |
| 31 | ABK | Kuwait | 4.1 | 1.9 | 2.1 | 0.8 | 1.1 | 2.2 | 3.3 | 3.0 | 1.9 | 0.7 | 21.1 |
| 31 | NAB | Australia | 2.9 | 1.2 | 2.0 | 1.8 | 2.0 | 2.3 | 3.3 | 1.8 | 3.0 | 0.8 | 21.1 |
| 33 | Krungsri | Thailand | 3.1 | 1.9 | 2.6 | 1.1 | 0.6 | 2.3 | 2.5 | 3.0 | 2.3 | 0.7 | 20.1 |
| 34 | BOC HK | Hong Kong | 3.6 | 1.4 | 1.7 | 1.9 | 1.4 | 1.2 | 4.9 | 1.3 | 2.1 | 0.5 | 20.0 |
| 35 | ICICI Bank | India | 3.7 | 1.9 | 2.3 | 1.8 | 1.1 | 2.0 | 1.8 | 2.8 | 1.5 | 0.8 | 19.7 |
| 36 | HDFC Bank | India | 3.7 | 1.7 | 2.1 | 2.3 | 0.9 | 2.0 | 2.0 | 2.2 | 1.8 | 0.7 | 19.4 |
| 36 | Public Bank | Malaysia | 4.0 | 1.7 | 2.3 | 1.1 | 0.6 | 1.8 | 1.8 | 2.7 | 2.7 | 0.7 | 19.4 |
| 36 | FBN | Nigeria | 2.6 | 1.7 | 1.7 | 2.0 | 1.1 | 2.6 | 1.8 | 2.4 | 2.7 | 0.8 | 19.4 |
| 39 | Blom Bank | Lebanon | 4.1 | 1.7 | 1.5 | 1.2 | 0.9 | 2.5 | 2.5 | 1.7 | 2.3 | 0.8 | 19.2 |
| 39 | GT Bank | Nigeria | 3.4 | 1.5 | 1.8 | 1.7 | 1.1 | 2.6 | 2.1 | 2.0 | 2.3 | 0.7 | 19.2 |
| 41 | ADCB | UAE | 2.4 | 1.9 | 1.5 | 1.2 | 1.8 | 2.7 | 2.3 | 2.0 | 2.6 | 0.5 | 18.9 |
| 41 | HNB | Sri Lanka | 3.8 | 1.8 | 2.0 | 0.8 | 0.6 | 1.7 | 2.3 | 2.9 | 2.5 | 0.5 | 18.9 |
| 43 | People's Bank | Sri Lanka | 3.0 | 1.5 | 2.2 | 1.6 | 0.7 | 1.8 | 2.7 | 1.9 | 2.5 | 0.7 | 18.6 |
| 44 | NTB | Sri Lanka | 3.2 | 1.8 | 1.7 | 1.4 | 0.5 | 2.2 | 2.2 | 2.4 | 2.2 | 0.8 | 18.4 |
| 45 | NBE | Egypt | 3.0 | 1.5 | 1.3 | 1.9 | 1.8 | 1.9 | 2.2 | 2.0 | 2.2 | 0.5 | 18.3 |
| 46 | QNB Al Ahli Bank | Egypt | 3.3 | 1.0 | 1.5 | 0.8 | 1.8 | 2.0 | 1.9 | 1.7 | 3.4 | 0.8 | 18.2 |
| 47 | Security Bank | Philippines | 1.4 | 1.7 | 1.3 | 3.9 | 0.6 | 2.7 | 1.5 | 1.4 | 2.8 | 0.8 | 18.1 |
| 48 | Thanachart | Thailand | 3.5 | 1.9 | 1.7 | 0.7 | 0.6 | 1.5 | 2.5 | 2.1 | 2.7 | 0.7 | 17.9 |
| 49 | Rakbank | UAE | 3.3 | 1.7 | 1.5 | 0.4 | 1.6 | 2.5 | 1.5 | 1.9 | 2.7 | 0.6 | 17.7 |
| 49 | Access Bank | Nigeria | 2.0 | 1.4 | 1.5 | 2.4 | 0.9 | 2.3 | 2.2 | 1.9 | 2.6 | 0.5 | 17.7 |
| 51 | NBK | Kuwait | 4.3 | 1.4 | 1.2 | 0.8 | 0.8 | 1.5 | 3.6 | 1.8 | 1.7 | 0.5 | 17.6 |
| 52 | BIBD | Brunei | 3.8 | 1.5 | 1.8 | 1.1 | 1.5 | 1.7 | 2.8 | 1.6 | 1.2 | 0.5 | 17.5 |
| 53 | BCA | Indonesia | 5.1 | 1.7 | 1.7 | 1.6 | 0.9 | 1.3 | 2.2 | 1.0 | 1.3 | 0.5 | 17.3 |
| 54 | Bank Audi | Lebanon | 3.0 | 1.3 | 1.5 | 1.0 | 1.3 | 2.3 | 1.9 | 1.4 | 2.4 | 1.0 | 17.1 |
| 55 | KFH | Kuwait | 2.9 | 1.7 | 1.5 | 0.7 | 1.3 | 1.7 | 3.2 | 2.0 | 1.5 | 0.5 | 17.0 |
| 56 | Mashreq | UAE | 2.8 | 1.4 | 1.5 | 0.6 | 1.5 | 2.5 | 1.7 | 1.8 | 2.6 | 0.5 | 16.9 |
| 56 | CBQ | Qatar | 4.1 | 1.4 | 1.9 | 0.9 | 1.6 | 1.8 | 1.8 | 1.1 | 2.0 | 0.3 | 16.9 |
| 56 | Eastern Bank | Bangladesh | 3.4 | 1.1 | 1.2 | 0.9 | 0.6 | 1.4 | 2.5 | 2.0 | 3.1 | 0.7 | 16.9 |
| 59 | Zenith Bank | Nigeria | 2.4 | 1.4 | 1.2 | 1.8 | 0.6 | 2.0 | 1.7 | 1.7 | 2.5 | 0.7 | 16.0 |
| 60 | CIB | Egypt | 3.7 | 0.7 | 1.3 | 1.3 | 1.2 | 1.0 | 1.6 | 1.5 | 2.4 | 1.2 | 15.9 |
| 60 | CBC | Sri Lanka | 2.8 | 1.7 | 1.5 | 0.9 | 0.3 | 1.8 | 2.3 | 1.9 | 2.2 | 0.5 | 15.9 |
| 60 | Axis Bank | India | 2.4 | 1.3 | 1.8 | 1.4 | 1.0 | 1.8 | 2.0 | 2.2 | 1.5 | 0.5 | 15.9 |
| 63 | CBK | Kuwait | 2.7 | 1.4 | 1.2 | 0.6 | 0.9 | 1.7 | 3.3 | 1.9 | 1.7 | 0.3 | 15.7 |
| 64 | Bank Mandiri | Indonesia | 4.9 | 1.4 | 1.7 | 1.5 | 0.7 | 1.0 | 1.8 | 1.0 | 1.1 | 0.5 | 15.6 |
| 65 | Diamond Bank | Nigeria | 2.1 | 1.4 | 1.2 | 1.7 | 0.6 | 1.8 | 1.7 | 1.9 | 2.5 | 0.5 | 15.4 |
| 65 | Burgan Bank | Kuwait | 2.6 | 1.1 | 1.4 | 0.5 | 0.9 | 1.5 | 3.5 | 1.9 | 1.5 | 0.5 | 15.4 |
| 67 | StandChart | Bangladesh | 1.7 | 1.3 | 0.8 | 1.3 | 0.7 | 1.5 | 3.3 | 1.4 | 2.2 | 0.8 | 15.0 |
| 68 | Bank of Beirut | Lebanon | 1.3 | 1.0 | 1.1 | 0.4 | 1.2 | 1.9 | 3.0 | 1.4 | 2.6 | 1.0 | 14.9 |
| 69 | NDB | Sri Lanka | 3.0 | 1.4 | 1.0 | 1.6 | 0.4 | 0.8 | 2.2 | 1.6 | 2.3 | 0.5 | 14.8 |
| 70 | HBL | Pakistan | 3.0 | 1.7 | 1.6 | 1.6 | 0.5 | 1.0 | 1.0 | 2.0 | 1.8 | 0.5 | 14.7 |
| 71 | Baiduri Bank | Brunei | 3.0 | 1.0 | 1.3 | 1.4 | 1.3 | 1.5 | 2.5 | 1.1 | 1.0 | 0.5 | 14.6 |
| 72 | United Bank | Pakistan | 2.7 | 1.2 | 1.5 | 1.8 | 0.7 | 1.0 | 1.3 | 1.7 | 2.0 | 0.5 | 14.4 |
| 73 | Ecobank | Nigeria | 0.8 | 1.3 | 1.5 | 1.0 | 0.9 | 2.2 | 1.2 | 2.2 | 2.5 | 0.7 | 14.3 |
| 74 | BRI | Indonesia | 4.9 | 1.1 | 1.3 | 1.7 | 0.5 | 1.0 | 1.4 | 0.7 | 1.3 | 0.3 | 14.2 |
| 74 | Heritage Bank | Nigeria | 1.8 | 1.1 | 1.2 | 0.9 | 0.6 | 2.0 | 1.7 | 1.7 | 2.7 | 0.5 | 14.2 |
| 74 | BDO | Philippines | 1.1 | 0.8 | 1.5 | 3.2 | 0.5 | 2.2 | 1.1 | 1.2 | 2.2 | 0.4 | 14.2 |
| 77 | QNB | Qatar | 1.9 | 1.4 | 1.6 | 0.7 | 1.4 | 2.0 | 1.7 | 1.0 | 2.0 | 0.4 | 14.1 |
| 77 | Gulf Bank | Kuwait | 1.4 | 1.4 | 1.2 | 0.6 | 0.8 | 1.5 | 3.6 | 1.9 | 1.3 | 0.4 | 14.1 |
| 77 | Doha Bank | Qatar | 1.3 | 1.2 | 1.1 | 3.0 | 1.0 | 1.2 | 1.4 | 1.5 | 2.0 | 0.4 | 14.1 |
| 80 | Metrobank | Philippines | 1.1 | 0.8 | 1.1 | 3.2 | 0.5 | 2.2 | 0.9 | 1.2 | 2.5 | 0.5 | 14.0 |
| 81 | BPI | Philippines | 1.1 | 0.8 | 0.5 | 2.6 | 0.6 | 2.6 | 1.1 | 1.2 | 2.3 | 0.5 | 13.3 |
| 82 | NBP | Pakistan | 3.1 | 0.9 | 1.3 | 1.6 | 0.5 | 0.9 | 1.2 | 1.4 | 1.8 | 0.5 | 13.2 |
| 83 | OCBC NISP | Indonesia | 2.8 | 1.4 | 1.5 | 0.7 | 1.0 | 1.1 | 1.6 | 1.0 | 1.4 | 0.5 | 13.0 |
| 84 | SBI | India | 1.5 | 1.1 | 1.1 | 2.1 | 0.7 | 1.0 | 2.0 | 1.3 | 1.3 | 0.5 | 12.6 |
| 85 | Brac Bank | Bangladesh | 2.0 | 0.8 | 0.5 | 1.1 | 0.6 | 1.3 | 2.0 | 1.0 | 2.7 | 0.5 | 12.5 |
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Bryan Lo
Risk Management & Regulatory Strategy Expert
Brian Lo is a seasoned risk professional with nearly 30 years of experience across global financial institutions. Based in Hong Kong and Singapore, he has led teams in managing market and liquidity risk, counterparty risk, and asset and liability management. His expertise encompasses quantitative modelling, risk governance, stress testing, and regulatory compliance. Brian has also played a critical role in developing internal risk models, driving strategic initiatives, and advising on cutting-edge risk solutions, including AI and machine learning applications. Throughout his career, he has served on multiple risk committees, providing strategic insights to senior management and boards, and has been instrumental in implementing Basel reforms and risk management innovations. Brian’s approach integrates deep technical knowledge with practical leadership, making him a valuable contributor to banking risk management education and practice.
Urs Bolt
Chairman, The Banking Academy
Urs Bolt is a seasoned professional with over 35 years of expertise in wealth management, investment banking, and technology. He helps individuals achieve financial well-being and advises senior leaders in financial services and technology on refining business strategies, developing markets, and forging impactful partnerships. Recognised as a global thought leader in digital banking, WealthTech, and decentralised finance, Urs is an active speaker, author, and jury member for esteemed awards and panels. A passionate advocate for sustainable progress, he champions energy policies that balance economic growth and ecological preservation through scientific solutions.