Best Retail Banks Ranking
The Retail Financial Service Ranking assesses commercial banks in consumer banking that demonstrate a long-term sustainable franchise, supported by strong business processes that lead to a consistent and profitable performance. The ranking evaluates commercial banks for their vision and execution that can make a real impact to the bank and its consumers. The scorecard assessment covers capabilities mapped across ten key dimensions: financial performance, corporate leadership and strategy, the FIs digital capabilities, brand, sales, risk, operations and processes, human resource capacities, and significant consumer banking achievements. The ranking covers commercial banks from more than key 20 countries across APAC, the Middle East and Africa and is published annually
| Financials | Corporate Strategy and Leadership | Digital Journey | Brand | Sales Capability | Customer Experience | Risk Management | Process and Technology | People and Organisation | Achievements in the Year under Review | Total Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 20 | 5 | 15 | 10 | 15 | 10 | 5 | 10 | 5 | 5 | 100 |
| 1 | China Construction Bank | China | 11.6 | 3.8 | 7.2 | 8.6 | 5.6 | 4.1 | 2.6 | 9.5 | 1.8 | 3.0 | 57.8 |
| 2 | Emirates NBD | UAE | 14.2 | 2.5 | 9.0 | 7.1 | 8.1 | 5.7 | 1.4 | 3.7 | 2.3 | 3.0 | 57.0 |
| 3 | CTBC | CTBC | 10.8 | 4.0 | 7.9 | 8.4 | 9.7 | 4.7 | 3.2 | 4.0 | 1.8 | 2.0 | 56.5 |
| 4 | E.Sun Bank | Taiwan | 11.4 | 4.0 | 8.1 | 8.0 | 9.4 | 4.6 | 3.0 | 4.3 | 1.5 | 2.0 | 56.3 |
| 5 | UOB | Singapore | 13.8 | 3.5 | 9.3 | 8.0 | 8.6 | 4.0 | 3.2 | 2.2 | 1.3 | 2.0 | 55.9 |
| 6 | OCBC | Singapore | 14.2 | 3.5 | 9.5 | 8.0 | 6.0 | 4.8 | 2.0 | 3.0 | 1.5 | 3.0 | 55.5 |
| 7 | China Merchants Bank | China | 9.8 | 4.3 | 7.4 | 8.3 | 6.0 | 3.7 | 2.6 | 8.0 | 2.3 | 3.0 | 55.4 |
| 8 | Standard Chartered | Hong Kong | 9.1 | 4.0 | 8.1 | 6.9 | 10.0 | 4.6 | 2.6 | 4.5 | 1.3 | 3.0 | 54.1 |
| 9 | DBS | Singapore | 12.7 | 2.3 | 9.6 | 8.0 | 4.5 | 6.2 | 1.4 | 4.3 | 1.5 | 2.0 | 52.5 |
| 10 | HSBC | Hong Kong | 14.5 | 3.0 | 8.3 | 5.1 | 8.0.0 | 4.4 | 2.6 | 3.2 | 1.3 | 2.0 | 52.4 |
| 11 | Bank of China | China | 12.0 | 3.0 | 5.8 | 7.7 | 6.8 | 3.0 | 2.2 | 6.1 | 1.8 | 2.0 | 50.4 |
| 12 | Kasikornbank | Thailand | 3.5 | 7.0 | 10.7 | 5.4 | 6.4 | 7.5 | 2.0 | 3.2 | 2.3 | 2.0 | 50.0 |
| 12 | CBA | Australia | 7.3 | 3.8 | 7.3 | 3.8 | 10.0 | 6.7 | 2.0 | 5.3 | 1.8 | 2.0 | 50.0 |
| 14 | Hang Seng Bank | Hong Kong | 12.4 | 4.0 | 6.3 | 5.7 | 5.5 | 3.7 | 3.4 | 4.5 | 1.3 | 3.0 | 49.8 |
| 15 | BOC HK | Hong Kong | 13.5 | 3.5 | 5.5 | 5.6 | 8.4 | 3.6 | 2.4 | 3.3 | 1.3 | 2.0 | 49.1 |
| 16 | Mashreq | UAE | 16.7 | 2.8 | 7.8 | 2.8 | 5.7 | 5.4 | 1.8 | 1.0 | 2.3 | 2.0 | 48.3 |
| 17 | Bank of East Asia | Hong Kong | 14.5 | 4.0 | 7.4 | 3.7 | 4.4 | 3.2 | 1.4 | 5.2 | 1.3 | 2.0 | 47.1 |
| 18 | ICICI Bank | India | 8.4 | 4.3 | 8.0 | 7.0 | 5.3 | 5.4 | 1.4 | 4.2 | 1.0 | 2.0 | 47.0 |
| 19 | ICBC | China | 6.2 | 2.5 | 7.7 | 9.1 | 5.4 | 2.0 | 2.6 | 6.1 | 2.3 | 3.0 | 46.9 |
| 20 | Unionbank | Philippines | 13.6 | 3.8 | 4.8 | 4.6 | 4.1 | 6.5 | 1.0 | 3.6 | 1.3 | 1.0 | 44.3 |
| 21 | DBS | Hong Kong | 11.5 | 2.0 | 6.5 | 4.3 | 6.5 | 3.9 | 2.2 | 4.7 | 1.3 | 1.0 | 43.9 |
| 22 | BIDV | Vietnam | 8.8 | 2.8 | 6.5 | 4.3 | 5.9 | 5.0 | 2.2 | 3.8 | 1.5 | 3.0 | 43.8 |
| 23 | BPI | Philippines | 14.7 | 2.3 | 3.9 | 6.3 | 5.6 | 5.0 | 1.6 | 2.1 | 0.8 | 1.5 | 43.8 |
| 24 | Bank Central Asia | Indonesia | 12.0 | 1.5 | 3.9 | 7.0 | 8.0 | 5.7 | 1.2 | 2.0 | 1.3 | 1.0 | 43.6 |
| 24 | Techcombank | Vietnam | 6.8 | 2.6 | 6.2 | 6.3 | 4.5 | 5.8 | 1.6 | 5.5 | 1.3 | 3.0 | 43.6 |
| 26 | Bank of Beijing | China | 9.8 | 3.5 | 7.3 | 7.4 | 3.4 | 1.9 | 2.6 | 4.8 | 1.8 | 1.0 | 43.5 |
| 27 | Agricultural Bank of China | China | 11.3 | 2.3 | 6.1 | 8.0 | 1.5 | 2.3 | 2.6 | 6.2 | 1.8 | 1.0 | 43.1 |
| 28 | Vietcombank | Vietnam | 6.8 | 3.0 | 5.2 | 6.0 | 4.1 | 4.6 | 2.4 | 6.6 | 2.0 | 2.0 | 42.7 |
| 29 | Bank of Shanghai | China | 9.8 | 3.0 | 5.9 | 7.1 | 5.3 | 1.2 | 2.4 | 4.6 | 2.0 | 1.0 | 42.3 |
| 30 | ACB | Vietnam | 12.5 | 2.6 | 3.7 | 6.6 | 5.6 | 3.5 | 2.0 | 3.3 | 1.5 | 1.0 | 42.3 |
| 31 | Qatar Islamic Bank | Qatar | 8.7 | 2.5 | 8.7 | 2.5 | 8.3 | 5.4 | 1.8 | 0.3 | 2.0 | 2.0 | 42.2 |
| 32 | CIMB | Malaysia | 6.2 | 4.3 | 8.0 | 6.0 | 5.5 | 3.5 | 2.8 | 3.0 | 0.8 | 2.0 | 42.1 |
| 33 | HDFC | India | 8.4 | 3.3 | 7.0 | 6.0 | 4.1 | 5.2 | 1.6 | 3.5 | 1.8 | 1.0 | 41.9 |
| 34 | Maybank | Malaysia | 6.0 | 3.8 | 7.0 | 6.0 | 4.5 | 6.0 | 3.0 | 2.7 | 0.8 | 2.0 | 41.8 |
| 35 | Metrobank | Philippines | 14.4 | 1.5 | 3.0 | 6.9 | 7.0 | 4.1 | 1.8 | 1.8 | 0.3 | 1.0 | 41.8 |
| 36 | Bank of Ningbo | China | 6.2 | 4.5 | 5.5 | 6.9 | 6.4 | 2.4 | 2.8 | 3.7 | 1.3 | 2.0 | 41.7 |
| 37 | Siam Commercial Bank | Thailand | 4.0 | 5.0 | 7.8 | 5.1 | 4.5 | 6.4 | 2.4 | 3.0 | 2.3 | 1.0 | 41.5 |
| 38 | Axis Bank | India | 6.5 | 4.3 | 7.5 | 4.6 | 3.4 | 4.7 | 2.0 | 3.7 | 1.8 | 2.0 | 40.5 |
| 39 | Hong Leong Bank | Malaysia | 6.5 | 4.3 | 8.0 | 4.9 | 4.1 | 4.6 | 1.4 | 2.7 | 0.8 | 3.0 | 40.3 |
| 40 | MBBank | Vietnam | 8.5 | 2.6 | 7.0 | 6.3 | 2.9 | 4.0 | 2.0 | 3.7 | 1.8 | 1.0 | 39.8 |
| 41 | China CITIC Bank | China | 7.6 | 3.0 | 6.1 | 6.6 | 4.5 | 1.6 | 2.2 | 4.9 | 2.0 | 1.0 | 39.5 |
| 42 | VPBank | Vietnam | 7.5 | 2.6 | 6.3 | 4.3 | 8.3 | 3.8 | 1.4 | 3.2 | 0.5 | 1.0 | 38.9 |
| 43 | Ambank | Malaysia | 6.5 | 4.3 | 7.1 | 4.9 | 4.1 | 3.5 | 3.0 | 2.3 | 0.8 | 2.0 | 38.5 |
| 44 | Westpac | Australia | 3.3 | 3.3 | 3.3 | 3.3 | 8.7 | 5.8 | 2.2 | 4.3 | 1.8 | 2.0 | 38.0 |
| 45 | Hatton National Bank | Sri Lanka | 6.5 | 4.6 | 3.8 | 4.9 | 5.6 | 4.1 | 1.6 | 3.3 | 1.5 | 2.0 | 37.9 |
| 46 | Krungsri | Thailand | 4.0 | 5.0 | 6.0 | 5.1 | 4.1 | 4.5 | 3.0 | 2.8 | 2.0 | 1.0 | 37.5 |
| 47 | Vietinbank | Vietnam | 6.2 | 2.2 | 3.4 | 6.0 | 8.8 | 3.9 | 2.2 | 2.9 | 0.8 | 1.0 | 37.4 |
| 48 | RHB | Malaysia | 4.4 | 4.3 | 7.0 | 4.3 | 4.6 | 4.0 | 3.0 | 2.5 | 1.0 | 2.0 | 37.1 |
| 49 | Baiduri Bank | Brunei | 7.6 | 4.0 | 3.9 | 4.9 | 2.9 | 3.2 | 1.6 | 5.0 | 1.0 | 2.0 | 36.1 |
| 49 | Commercial Bank of Ceylon | Sri Lanka | 6.5 | 4.9 | 4.1 | 4.0 | 4.5 | 4.2 | 1.4 | 3.0 | 1.5 | 2.0 | 36.1 |
| 51 | Mandiri | Indonesia | 8.7 | 0.5 | 3.5 | 5.4 | 5.6 | 5.4 | 1.8 | 2.3 | 1.3 | 1.0 | 35.5 |
| 51 | Bank of Communications | China | 4.4 | 2.0 | 6.4 | 6.9 | 3.0 | 2.3 | 2.4 | 5.1 | 2.0 | 1.0 | 35.5 |
| 53 | Shanghai Pudong Development Bank | China | 6.0 | 3.0 | 6.4 | 6.6 | 1.1 | 2.4 | 2.2 | 3.7 | 2.0 | 1.0 | 34.4 |
| 54 | State Bank of India | India | 4.7 | 3.0 | 6.0 | 6.0 | 2.6 | 4.7 | 1.8 | 3.3 | 1.0 | 1.0 | 34.1 |
| 55 | Public Bank | Malaysia | 4.4 | 3.3 | 6.2 | 5.7 | 2.4 | 4.3 | 2.2 | 2.0 | 1.0 | 2.0 | 33.5 |
| 56 | Bank Rakyat Indonesia | Indonesia | 3.6 | 2.0 | 3.0 | 6.0 | 7.5 | 5.2 | 1.0 | 2.7 | 0.8 | 1.0 | 32.8 |
| 57 | Bank Negara Indonesia | Indonesia | 6.2 | 1.0 | 2.5 | 4.9 | 4.9 | 6.4 | 1.6 | 2.3 | 0.8 | 2.0 | 32.6 |
| 57 | Bank of Jiangsu | China | 4.4 | 2.3 | 7.3 | 6.9 | 0.8 | 1.8 | 2.6 | 3.7 | 1.8 | 1.0 | 32.6 |
| 59 | China Minsheng Bank | China | 2.2 | 3.5 | 5.5 | 6.3 | 2.3 | 1.5 | 2.4 | 5.3 | 1.8 | 1.0 | 31.8 |
| 60 | NBD | Sri Lanka | 5.5 | 3.4 | 3.1 | 5.1 | 4.1 | 4.2 | 2.0 | 2.3 | 1.0 | 1.0 | 31.7 |
| 61 | LP Bank | Vietnam | 6.8 | 2.6 | 1.2 | 4.6 | 5.9 | 1.2 | 2.2 | 3.1 | 1.0 | 1.0 | 29.6 |
| 62 | Peoples Bank | Sri Lanka | 5.1 | 3.7 | 3.1 | 3.7 | 4.1 | 3.4 | 1.4 | 3.0 | 1.0 | 1.0 | 29.5 |
| 63 | BIBD | Brunei | 6.4 | 3.4 | 2.9 | 3.7 | 2.6 | 2.4 | 2.6 | 3.3 | 1.0 | 1.0 | 29.3 |
| Financials | Corporate Strategy and Leadership | Digital Journey | Brand | Sales Capability | Customer Experience | Risk Management | Process and Technology | People and Organisation | Achievements in the Year under Review | Total Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 5.0 | 7.5 | 5.0 | 5.0 | 7.5 | 2.5 | 5.0 | 2.5 | 2.5 | 50.0 |
| 1 | China Construction Bank | China | 3.3 | 2.3 | 3.4 | 3.0 | 2.4 | 3.8 | 1.0 | 3.5 | 1.3 | 1.0 | 25.0 |
| 2 | China Merchants Bank | China | 4.7 | 1.5 | 2.9 | 3.3 | 3.5 | 4.0 | 0.6 | 2.7 | 1.1 | 0.5 | 24.8 |
| 3 | PingAn Bank | China | 3.5 | 2.0 | 3.1 | 2.5 | 3.2 | 4.6 | 0.9 | 3.3 | 1.2 | 0.5 | 24.8 |
| 4 | CTBC | Taiwan | 2.1 | 2.5 | 3.0 | 2.8 | 3.2 | 4.9 | 1.1 | 1.8 | 1.8 | 1.0 | 24.2 |
| 5 | UOB | Singapore | 3.2 | 3.0 | 3.2 | 2.0 | 2.4 | 4.5 | 1.2 | 2.0 | 0.8 | 1.5 | 23.8 |
| 6 | OCBC | Singapore | 2.7 | 3.0 | 3.5 | 1.8 | 2.8 | 3.8 | 1.4 | 2.5 | 0.9 | 0.5 | 22.9 |
| 7 | E.SUN | Taiwan | 3.0 | 2.3 | 2.7 | 1.5 | 3.0 | 4.5 | 1.2 | 2.0 | 1.6 | 0.5 | 22.3 |
| 8 | ICICI Bank | India | 3.3 | 1.8 | 3.3 | 1.8 | 3.5 | 4.3 | 0.8 | 2.5 | 0.5 | 0.5 | 22.3 |
| 9 | UnionBank | Philippines | 3.0 | 2.0 | 3.2 | 1.8 | 2.4 | 4.4 | 1.2 | 2.3 | 0.6 | 1.3 | 22.2 |
| 10 | Kasikornbank | Thailand | 3.0 | 2.5 | 4.5 | 1.8 | 2.4 | 4.8 | 1.1 | 0.5 | 0.6 | 0.8 | 22.0 |
| 11 | ICBC | China | 1.7 | 2.8 | 2.3 | 3.0 | 1.7 | 3.7 | 0.9 | 3.8 | 1.5 | 0.5 | 21.9 |
| 12 | DBS | Singapore | 3.2 | 2.0 | 2.4 | 2.8 | 2.1 | 4.7 | 1.3 | 2.0 | 0.9 | 0.5 | 21.9 |
| 13 | BOC(HK) | Hong Kong | 3.0 | 3.0 | 2.8 | 2.0 | 1.8 | 3.8 | 1.2 | 2.2 | 0.9 | 1.0 | 21.7 |
| 14 | Techcombank | Vietnam | 5.5 | 2.5 | 2.8 | 0.5 | 1.5 | 3.8 | 1.2 | 1.8 | 1.0 | 0.8 | 21.4 |
| 15 | ADCB | UAE | 0.9 | 3.3 | 4.1 | 0.5 | 1.7 | 4.7 | 2.0 | 2.2 | 0.6 | 1.0 | 21.0 |
| 16 | BCA | Indonesia | 4.5 | 1.3 | 2.3 | 1.3 | 1.3 | 5.7 | 1.2 | 1.5 | 0.8 | 1.0 | 20.9 |
| 17 | StandChart | Hong Kong | 2.4 | 3.0 | 3.3 | 1.5 | 1.9 | 3.7 | 1.4 | 2.3 | 0.6 | 0.5 | 20.6 |
| 18 | BIDV | Vietnam | 5.3 | 2.0 | 2.7 | 1.0 | 1.2 | 4.0 | 1.3 | 1.7 | 0.6 | 0.5 | 20.3 |
| 19 | ADIB | UAE | 3.0 | 2.8 | 2.5 | 1.0 | 1.4 | 4.7 | 1.5 | 1.9 | 0.4 | 0.5 | 19.7 |
| 20 | Siam Commercial | Thailand | 2.7 | 2.0 | 2.8 | 1.8 | 1.9 | 4.8 | 0.9 | 1.3 | 0.6 | 0.8 | 19.6 |
| 21 | HSBC | Hong Kong | 2.3 | 2.0 | 2.4 | 2.0 | 1.8 | 4.9 | 0.9 | 1.8 | 0.6 | 0.5 | 19.2 |
| 22 | Bank of Beijing | China | 4.1 | 1.5 | 2.5 | 1.8 | 3.2 | 2.3 | 1.6 | 0.6 | 1.0 | 0.5 | 19.1 |
| 23 | Taishin | Taiwan | 1.8 | 1.8 | 2.7 | 2.5 | 2.0 | 4.1 | 0.9 | 1.5 | 1.3 | 0.5 | 19.1 |
| 24 | ABC | China | 3.9 | 1.3 | 1.8 | 4.3 | 0.8 | 4.0 | 0.8 | 1.1 | 1.0 | 0.0 | 19.0 |
| 25 | Bank of East Asia | Hong Kong | 5.4 | 2.3 | 2.4 | 1.0 | 1.8 | 2.3 | 0.9 | 1.8 | 0.6 | 0.5 | 19.0 |
| 26 | CIMB | Malaysia | 2.9 | 2.0 | 2.3 | 1.1 | 1.2 | 3.0 | 0.9 | 2.1 | 1.5 | 1.7 | 18.7 |
| 27 | BOC | China | 4.1 | 1.3 | 2.0 | 2.8 | 0.5 | 4.6 | 0.6 | 1.1 | 1.2 | 0.5 | 18.7 |
| 28 | Ambank | Malaysia | 3.5 | 2.0 | 2.1 | 1.5 | 1.3 | 3.3 | 1.1 | 1.2 | 0.5 | 1.3 | 17.8 |
| 29 | BRI | Indonesia | 4.1 | 1.3 | 2.0 | 1.0 | 1.6 | 4.2 | 0.8 | 1.3 | 0.5 | 1.0 | 17.8 |
| 30 | Maybank | Malaysia | 2.9 | 1.5 | 2.3 | 1.5 | 1.3 | 5.1 | 0.8 | 1.1 | 0.3 | 0.8 | 17.6 |
| 31 | Emirates NBD | UAE | 2.4 | 2.3 | 1.7 | 0.3 | 2.0 | 3.3 | 1.5 | 3.2 | 0.3 | 0.5 | 17.5 |
| 32 | Hang Seng Bank | Hong Kong | 1.5 | 2.0 | 3.2 | 1.8 | 1.8 | 3.2 | 0.9 | 2.0 | 0.6 | 0.5 | 17.5 |
| 33 | Krungsri | Thailand | 1.8 | 2.0 | 2.8 | 1.8 | 1.9 | 3.8 | 0.9 | 1.0 | 0.5 | 0.8 | 17.3 |
| 34 | TPBank | Vietnam | 5.4 | 1.5 | 2.5 | 0.3 | 0.9 | 3.4 | 0.9 | 1.0 | 0.5 | 0.8 | 17.2 |
| 35 | FirstRand | South Africa | 2.3 | 2.0 | 2.9 | 1.0 | 1.9 | 3.6 | 1.5 | 1.2 | 0.3 | 0.5 | 17.2 |
| 36 | Vietcombank | Vietnam | 4.2 | 1.5 | 1.7 | 0.8 | 1.0 | 3.8 | 1.4 | 1.0 | 0.9 | 0.8 | 17.1 |
| 37 | Metrobank | Philippines | 2.6 | 1.8 | 2.4 | 1.0 | 1.6 | 3.9 | 1.1 | 1.3 | 0.6 | 0.8 | 17.1 |
| 38 | BNI | Indonesia | 4.5 | 0.3 | 1.5 | 0.5 | 1.6 | 4.5 | 1.6 | 1.2 | 0.6 | 0.8 | 17.1 |
| 39 | HDFC | India | 2.9 | 1.0 | 2.6 | 1.0 | 2.8 | 3.8 | 0.7 | 1.4 | 0.4 | 0.5 | 17.1 |
| 40 | BPI | Philippines | 2.0 | 2.0 | 2.6 | 1.0 | 1.6 | 3.8 | 1.1 | 1.5 | 0.5 | 0.8 | 16.9 |
| 41 | HDBank | Vietnam | 5.1 | 2.0 | 0.8 | 0.5 | 1.5 | 3.0 | 1.3 | 1.8 | 0.4 | 0.5 | 16.9 |
| 42 | OCBC NISP | Indonesia | 4.8 | 1.3 | 1.7 | 0.5 | 0.9 | 4.1 | 1.0 | 1.0 | 0.6 | 1.0 | 16.9 |
| 43 | Hatton National | Sri Lanka | 3.9 | 2.0 | 2.3 | 1.0 | 2.4 | 1.8 | 0.9 | 1.2 | 0.4 | 0.8 | 16.7 |
| 44 | Axis Bank | India | 3.0 | 1.0 | 2.5 | 0.8 | 3.0 | 3.3 | 0.7 | 1.3 | 0.4 | 0.5 | 16.5 |
| 45 | Baiduri | Brunei | 1.8 | 2.5 | 2.4 | 0.5 | 1.3 | 2.3 | 1.7 | 2.2 | 0.4 | 1.3 | 16.4 |
| 46 | SBI | India | 2.1 | 1.0 | 2.6 | 1.0 | 3.3 | 3.3 | 0.7 | 1.3 | 0.4 | 0.5 | 16.2 |
| 47 | Bank Mandiri | Indonesia | 3.3 | 1.0 | 1.9 | 1.3 | 0.9 | 4.0 | 1.2 | 1.2 | 0.6 | 0.8 | 16.2 |
| 48 | VPBank | Vietnam | 5.7 | 1.5 | 0.8 | 0.5 | 1.0 | 3.6 | 0.4 | 1.3 | 0.5 | 0.5 | 15.8 |
| 49 | BoComm | China | 1.2 | 1.3 | 1.8 | 3.0 | 1.3 | 3.3 | 0.8 | 1.1 | 0.8 | 0.5 | 15.1 |
| 50 | China CITIC | China | 2.7 | 0.8 | 2.2 | 1.2 | 1.0 | 3.5 | 1.0 | 1.1 | 1.2 | 0.0 | 14.7 |
| 51 | Nedbank | South Africa | 1.8 | 2.0 | 2.1 | 0.5 | 1.8 | 3.5 | 0.5 | 1.5 | 0.4 | 0.5 | 14.6 |
| 52 | Ceylon Commercial | Sri Lanka | 3.5 | 1.8 | 2.1 | 1.0 | 1.8 | 1.5 | 0.6 | 0.5 | 0.4 | 1.3 | 14.5 |
| 53 | CIMB Niaga | Indonesia | 2.6 | 1.3 | 1.9 | 0.5 | 1.4 | 3.3 | 0.9 | 1.0 | 0.6 | 1.0 | 14.5 |
| 54 | ABSA | South Africa | 2.7 | 2.0 | 2.0 | 0.5 | 1.4 | 3.1 | 0.6 | 1.2 | 0.4 | 0.5 | 14.4 |
| 55 | Bank of Ningbo | China | 3.0 | 0.8 | 2.2 | 1.0 | 0.8 | 3.5 | 1.0 | 0.8 | 1.0 | 0.0 | 14.1 |
| 56 | Vietinbank | Vietnam | 2.1 | 1.5 | 1.5 | 1.0 | 0.8 | 3.2 | 1.3 | 1.4 | 0.8 | 0.5 | 14.1 |
| 57 | BIBD | Brunei | 1.1 | 1.8 | 0.9 | 0.5 | 2.5 | 2.3 | 1.2 | 1.8 | 1.0 | 0.8 | 13.9 |
| 58 | Postal Savings Bank | China | 1.5 | 1.3 | 1.5 | 2.8 | 1.0 | 3.1 | 0.8 | 0.9 | 0.8 | 0.0 | 13.7 |
| 59 | LienViet Post | Vietnam | 4.2 | 1.5 | 0.6 | 0.5 | 0.8 | 2.3 | 1.1 | 0.8 | 0.7 | 0.3 | 12.8 |
| 60 | Canadia Bank | Cambodia | 2.9 | 0.9 | 0.8 | 1.0 | 1.0 | 2.3 | 0.8 | 1.0 | 0.3 | 1.0 | 12.0 |
| 61 | Bank Danamon | Indonesia | 1.5 | 1.3 | 1.5 | 0.3 | 0.9 | 3.0 | 0.6 | 1.0 | 0.5 | 0.8 | 11.4 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 5 | 7.5 | 5 | 5 | 7.5 | 2.5 | 5 | 2.5 | 2.5 | 50 |
| 1 | CCB | China | 2.8 | 3.6 | 3.5 | 3.3 | 2.4 | 1.8 | 1.0 | 3.4 | 1.6 | 0.8 | 24.2 |
| 2 | Ping An Bank | China | 2.5 | 3.6 | 3.6 | 2.8 | 2.8 | 1.6 | 0.8 | 3.6 | 1.9 | 0.8 | 24.0 |
| 3 | CBA | Australia | 2.4 | 1.7 | 5.0 | 2.1 | 2.6 | 3.0 | 1.0 | 3.7 | 1.5 | 0.8 | 23.8 |
| 4 | CTBC | Taiwan | 2.4 | 3.2 | 3.1 | 1.3 | 3.4 | 3.8 | 1.5 | 2.4 | 1.8 | 0.8 | 23.7 |
| 5 | ICICI Bank | India | 3.0 | 1.7 | 4.3 | 2.3 | 3.0 | 3.3 | 0.4 | 2.4 | 1.4 | 1.7 | 23.5 |
| 6 | ICBC | China | 2.8 | 3.8 | 3.4 | 3.3 | 1.8 | 1.2 | 1.0 | 3.8 | 1.4 | 0.8 | 23.3 |
| 7 | UOB | Singapore | 2.4 | 3.1 | 2.8 | 2.0 | 2.5 | 3.2 | 1.4 | 2.6 | 1.0 | 1.7 | 22.7 |
| 8 | E.SUN Bank | Taiwan | 2.1 | 3.2 | 3.1 | 1.2 | 3.4 | 4.1 | 1.1 | 2.8 | 0.9 | 0.7 | 22.6 |
| 8 | CMB | China | 3.2 | 3.8 | 3.7 | 3.0 | 3.2 | 1.2 | 0.3 | 3.3 | 0.6 | 0.3 | 22.6 |
| 10 | OCBC | Singapore | 1.6 | 2.8 | 3.5 | 2.0 | 3.5 | 3.3 | 1.1 | 2.8 | 1.1 | 0.8 | 22.5 |
| 11 | Emirates NBD | UAE | 3.8 | 3.5 | 3.8 | 0.3 | 3.5 | 0.9 | 1.5 | 2.8 | 1.5 | 1.7 | 23.3 |
| 12 | DBS | Singapore | 1.9 | 1.7 | 2.8 | 2.8 | 3.3 | 3.3 | 0.9 | 3.4 | 1.4 | 0.8 | 22.3 |
| 13 | UnionBank | Philippines | 3.3 | 3.1 | 2.9 | 1.3 | 2.7 | 3.2 | 0.8 | 3.0 | 1.1 | 0.8 | 22.2 |
| 14 | SCB | Hong Kong | 1.5 | 3.2 | 3.4 | 1.3 | 2.7 | 2.8 | 1.6 | 2.0 | 1.8 | 1.7 | 22.0 |
| 14 | Axis Bank | India | 2.4 | 2.5 | 4.2 | 2.0 | 2.1 | 3.8 | 1.6 | 1.8 | 0.8 | 0.8 | 22.0 |
| 16 | ING | Australia | 1.6 | 1.7 | 5.3 | 1.3 | 3.2 | 3.5 | 1.1 | 2.1 | 1.4 | 0.8 | 21.9 |
| 17 | Kasikornbank | Thailand | 2.4 | 2.0 | 2.8 | 2.0 | 2.0 | 3.2 | 1.0 | 3.2 | 1.3 | 1.7 | 21.6 |
| 18 | HDFC Bank | India | 2.5 | 0.6 | 3.8 | 2.8 | 2.7 | 3.5 | 1.5 | 2.0 | 0.5 | 0.3 | 20.2 |
| 18 | BIDV | Vietnam | 3.9 | 2.5 | 3.0 | 1.3 | 0.9 | 2.9 | 1.4 | 2.6 | 1.4 | 0.3 | 20.2 |
| 20 | HSBC HK | Hong Kong | 1.9 | 2.1 | 3.2 | 2.0 | 2.5 | 2.9 | 1.4 | 2.3 | 1.0 | 0.8 | 20.1 |
| 21 | RHB | Malaysia | 2.3 | 2.5 | 3.6 | 2.0 | 0.9 | 2.7 | 0.8 | 2.8 | 1.3 | 0.8 | 19.7 |
| 22 | Maybank | Malaysia | 2.2 | 1.7 | 3.4 | 2.4 | 2.2 | 3.3 | 0.9 | 1.9 | 0.8 | 0.8 | 19.4 |
| 23 | BOC HK | Hong Kong | 1.8 | 2.9 | 2.8 | 1.8 | 2.3 | 2.5 | 1.4 | 2.0 | 0.9 | 0.8 | 19.2 |
| 24 | BIBD | Brunei | 2.4 | 1.7 | 2.8 | 0.8 | 3.4 | 0.4 | 1.4 | 3.8 | 1.6 | 0.8 | 19.1 |
| 25 | Vietcombank | Vietnam | 3.5 | 2.1 | 3.2 | 1.3 | 0.2 | 2.8 | 1.1 | 3.1 | 1.4 | 0.3 | 19.0 |
| 26 | Nedbank | South Africa | 2.4 | 1.2 | 2.2 | 2.6 | 1.6 | 2.4 | 0.8 | 3.4 | 0.6 | 1.7 | 18.9 |
| 27 | Bank of Beijing | China | 3.2 | 3.1 | 2.8 | 2.2 | 1.8 | 0.7 | 1.0 | 1.9 | 1.3 | 0.3 | 18.3 |
| 28 | QIB | Qatar | 2.4 | 1.2 | 2.2 | 1.0 | 2.2 | 2.8 | 1.2 | 3.0 | 1.2 | 1.0 | 18.2 |
| 28 | Bank of Shanghai | China | 3.1 | 2.9 | 3.4 | 1.8 | 1.6 | 0.4 | 0.7 | 2.3 | 1.3 | 0.7 | 18.2 |
| 30 | UOB | Thailand | 2.1 | 1.8 | 3.0 | 2.2 | 1.8 | 1.0 | 1.1 | 2.6 | 0.8 | 1.7 | 18.1 |
| 30 | QNB | Qatar | 3.1 | 5.0 | 1.4 | 1.0 | 0.8 | 0.7 | 0.9 | 2.4 | 1.1 | 1.7 | 18.1 |
| 32 | Access Bank | Nigeria | 1.9 | 1.2 | 2.2 | 1.5 | 1.6 | 3.0 | 1.1 | 3.2 | 1.4 | 0.8 | 17.9 |
| 32 | TPBank | Vietnam | 3.9 | 1.7 | 3.0 | 1.3 | 0.4 | 0.6 | 1.0 | 4.3 | 1.4 | 0.3 | 17.9 |
| 34 | HNB | Sri Lanka | 2.0 | 2.9 | 3.0 | 1.5 | 0.4 | 1.2 | 0.9 | 3.5 | 1.6 | 0.8 | 17.8 |
| 35 | ABSA | Ghana | 3.8 | 2.0 | 4.6 | 1.0 | 1.0 | 0.4 | 0.7 | 3.0 | 0.2 | 1.1 | 17.7 |
| 36 | NBE | Egypt | 2.4 | 2.8 | 2.6 | 2.0 | 1.2 | 2.2 | 0.8 | 1.6 | 1.2 | 0.8 | 17.6 |
| 37 | Standard Bank | South Africa | 2.2 | 2.6 | 2.0 | 0.5 | 1.3 | 2.2 | 0.9 | 2.8 | 1.3 | 1.7 | 17.5 |
| 38 | Krung Thai Bank | Thailand | 2.1 | 1.6 | 3.0 | 1.0 | 2.0 | 1.0 | 1.0 | 2.6 | 1.1 | 1.7 | 17.1 |
| 39 | SBI | India | 2.6 | 1.1 | 3.4 | 2.3 | 1.3 | 3.0 | 0.9 | 1.8 | 0.3 | 0.3 | 17.0 |
| 40 | CIB | Egypt | 2.0 | 2.2 | 2.0 | 2.0 | 1.2 | 2.0 | 0.8 | 1.8 | 1.2 | 0.8 | 16.0 |
| 40 | FAB | UAE | 1.8 | 2.8 | 2.6 | 1.2 | 1.0 | 1.6 | 0.5 | 1.6 | 1.2 | 1.7 | 16.0 |
| 42 | UOB | Malaysia | 1.8 | 2.5 | 3.0 | 0.8 | 0.9 | 1.8 | 0.8 | 1.9 | 1.1 | 0.8 | 15.3 |
| 43 | Mashreq Bank | UAE | 3.7 | 3.4 | 1.4 | 1.0 | 0.2 | 1.6 | 0.5 | 1.9 | 0.3 | 1.0 | 15.0 |
| 44 | BPI | Philippines | 2.1 | 1.1 | 1.9 | 1.0 | 2.0 | 3.4 | 0.6 | 1.6 | 0.4 | 0.8 | 14.9 |
| 45 | SABB | KSA | 0.3 | 2.0 | 4.8 | 0.5 | 2.6 | 0.9 | 0.8 | 1.2 | 0.1 | 1.6 | 14.8 |
| 46 | AmBank | Malaysia | 1.6 | 2.1 | 2.9 | 0.8 | 0.7 | 2.1 | 0.7 | 2.5 | 0.5 | 0.8 | 14.6 |
| 46 | Bangkok Bank | Thailand | 2.0 | 1.7 | 2.0 | 1.2 | 1.0 | 2.0 | 0.9 | 2.5 | 0.5 | 0.8 | 14.6 |
| 48 | RCBC | Philippines | 1.9 | 2.8 | 2.0 | 1.3 | 1.6 | 1.1 | 0.1 | 2.0 | 0.9 | 0.8 | 14.5 |
| 49 | BDO | Philippines | 2.8 | 1.1 | 1.5 | 2.0 | 1.3 | 2.4 | 0.6 | 1.6 | 0.3 | 0.8 | 14.4 |
| 50 | Ahli United Bank | Bahrain | 1.3 | 4.0 | 2.2 | 1.0 | 0.1 | 0.4 | 0.7 | 1.3 | 1.9 | 1.4 | 14.3 |
| 51 | Banque Du Caire | Egypt | 1.8 | 2.1 | 1.7 | 1.5 | 1.3 | 1.8 | 0.7 | 1.4 | 0.9 | 0.8 | 14.0 |
| 52 | SCB | Ghana | 1.6 | 1.6 | 2.2 | 2.8 | 1.1 | 0.6 | 0.7 | 1.2 | 1.3 | 0.8 | 13.9 |
| 53 | Firstbank | Nigeria | 0.3 | 1.4 | 4.1 | 1.0 | 1.7 | 1.3 | 0.8 | 2.2 | 0.1 | 0.8 | 13.7 |
| 54 | CCB | Sri Lanka | 1.5 | 1.7 | 2.3 | 1.8 | 0.2 | 0.6 | 0.6 | 2.3 | 1.5 | 0.8 | 13.3 |
| 55 | Baiduri Bank | Brunei | 1.5 | 1.7 | 1.3 | 0.5 | 2.0 | 1.6 | 0.8 | 1.8 | 1.0 | 0.8 | 13.0 |
| 55 | Blom | Lebanon | 2.0 | 3.0 | 2.0 | 0.3 | 0.1 | 0.5 | 0.2 | 1.8 | 1.4 | 1.7 | 13.0 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 5.0 | 7.5 | 5.0 | 5.0 | 7.5 | 2.5 | 5.0 | 2.5 | 2.5 | 50.0 |
| 1 | Ping An Bank | China | 2.6 | 3.0 | 3.7 | 1.5 | 3.6 | 3.7 | 1.0 | 3.0 | 1.5 | 0.8 | 24.4 |
| 2 | CMB | China | 2.6 | 2.7 | 3.1 | 2.5 | 3.4 | 3.6 | 1.2 | 3.0 | 1.6 | 0.5 | 24.2 |
| 3 | CCB | China | 4.3 | 1.8 | 3.5 | 3.1 | 2.2 | 3.3 | 1.2 | 3.3 | 1.1 | 0.3 | 24.1 |
| 4 | CTBC | Taiwan | 2.3 | 3.6 | 3.5 | 1.3 | 3.4 | 4.0 | 1.0 | 2.5 | 1.5 | 0.8 | 23.9 |
| 5 | CBA | Australia | 2.4 | 1.7 | 5.0 | 2.0 | 2.6 | 3.3 | 1.0 | 3.9 | 1.0 | 0.8 | 23.7 |
| 6 | ICBC | China | 3.4 | 2.1 | 3.2 | 3.0 | 1.6 | 3.3 | 1.2 | 3.4 | 1.3 | 0.8 | 23.3 |
| 7 | ICICI Bank | India | 3.0 | 1.7 | 4.5 | 2.0 | 3.6 | 3.4 | 1.1 | 2.1 | 0.8 | 0.8 | 23.0 |
| 8 | ING | Australia | 1.8 | 1.9 | 5.3 | 1.3 | 3.2 | 3.5 | 1.1 | 3.1 | 0.9 | 0.8 | 22.9 |
| 9 | SCB | Hong Kong | 1.6 | 3.1 | 3.0 | 2.0 | 3.7 | 3.1 | 1.2 | 2.8 | 1.3 | 0.8 | 22.6 |
| 10 | UnionBank | Philippines | 2.4 | 2.2 | 4.0 | 1.0 | 2.3 | 4.1 | 0.8 | 3.4 | 1.0 | 0.8 | 22.0 |
| 10 | E.SUN Bank | Taiwan | 1.3 | 3.3 | 2.7 | 1.5 | 3.5 | 3.3 | 1.1 | 3.6 | 0.9 | 0.8 | 22.0 |
| 12 | Axis Bank | India | 2.4 | 2.5 | 4.2 | 2.0 | 2.1 | 3.8 | 1.6 | 1.8 | 0.8 | 0.8 | 22.0 |
| 13 | UOB | Singapore | 2.6 | 1.9 | 3.0 | 1.6 | 2.4 | 3.2 | 1.3 | 2.5 | 0.8 | 1.5 | 20.8 |
| 14 | HDFC Bank | India | 2.5 | 0.6 | 4.2 | 2.8 | 2.7 | 3.5 | 1.5 | 2.0 | 0.5 | 0.4 | 20.7 |
| 15 | DBS | Singapore | 2.4 | 1.1 | 2.9 | 1.8 | 2.5 | 3.3 | 1.2 | 3.4 | 1.1 | 0.8 | 20.5 |
| 15 | OCBC | Singapore | 1.8 | 1.7 | 3.3 | 1.5 | 2.5 | 3.1 | 1.4 | 2.6 | 1.3 | 1.3 | 20.5 |
| 17 | Kasikornbank | Thailand | 2.4 | 2.2 | 2.7 | 1.3 | 2.3 | 3.5 | 1.0 | 2.8 | 0.9 | 1.3 | 20.4 |
| 18 | Taishin | Taiwan | 0.9 | 2.8 | 2.4 | 1.3 | 3.7 | 3.3 | 1.1 | 2.6 | 1.4 | 0.8 | 20.2 |
| 19 | Maybank | Malaysia | 1.9 | 1.9 | 3.7 | 0.8 | 2.1 | 3.5 | 1.2 | 2.1 | 1.1 | 1.5 | 19.8 |
| 19 | Bank of China | Hong Kong | 2.8 | 2.8 | 2.8 | 1.8 | 2.2 | 3.0 | 1.4 | 2.0 | 0.8 | 0.4 | 19.8 |
| 21 | China CITIC | China | 3.0 | 2.0 | 2.2 | 1.5 | 2.8 | 2.9 | 3.3 | 0.9 | 0.8 | 0.3 | 19.6 |
| 22 | Bank of China | China | 3.5 | 1.9 | 2.2 | 2.5 | 1.9 | 2.9 | 2.6 | 0.9 | 0.8 | 0.3 | 19.4 |
| 22 | Bank of Shanghai | China | 3.0 | 2.0 | 3.0 | 1.3 | 2.3 | 2.8 | 2.5 | 0.9 | 1.1 | 0.5 | 19.4 |
| 24 | BoComm | China | 2.9 | 1.9 | 2.0 | 2.8 | 2.7 | 2.8 | 2.6 | 0.8 | 0.8 | 0.3 | 19.3 |
| 25 | Bank of Beijing | China | 3.5 | 2.3 | 1.7 | 1.0 | 2.0 | 2.8 | 2.6 | 1.1 | 1.4 | 0.5 | 19.0 |
| 26 | ABC | China | 3.9 | 1.3 | 1.7 | 2.8 | 1.4 | 2.8 | 2.8 | 0.8 | 0.8 | 0.3 | 18.5 |
| 27 | Bank of Ayudhya | Thailand | 2.8 | 1.1 | 2.7 | 1.5 | 1.8 | 3.7 | 0.6 | 2.0 | 0.5 | 1.7 | 18.3 |
| 28 | SCB | Singapore | 1.5 | 1.9 | 3.4 | 1.0 | 1.9 | 2.8 | 1.3 | 2.3 | 0.8 | 1.3 | 18.1 |
| 29 | Shinhan Bank | Korea | 2.4 | 1.5 | 3.5 | 1.5 | 1.7 | 1.8 | 1.2 | 2.6 | 1.3 | 0.5 | 18.0 |
| 30 | Siam Commercial Bank | Thailand | 2.3 | 1.1 | 3.3 | 1.8 | 1.8 | 3.5 | 0.4 | 2.2 | 0.7 | 0.8 | 17.9 |
| 31 | BIDV | Vietnam | 4.0 | 1.8 | 2.1 | 1.0 | 1.0 | 3.3 | 1.2 | 1.3 | 0.8 | 1.0 | 17.5 |
| 32 | BEA | Hong Kong | 2.0 | 1.7 | 2.5 | 0.8 | 2.5 | 2.6 | 1.0 | 2.3 | 1.3 | 0.8 | 17.4 |
| 32 | MBBank | Vietnam | 4.2 | 1.7 | 2.2 | 1.3 | 0.8 | 3.2 | 1.0 | 1.2 | 0.8 | 1.0 | 17.4 |
| 32 | BRI | Indonesia | 2.8 | 1.9 | 2.7 | 1.5 | 1.2 | 3.4 | 1.4 | 0.7 | 0.8 | 1.0 | 17.4 |
| 32 | Techcombank | Vietnam | 3.8 | 1.5 | 2.0 | 1.5 | 1.2 | 3.7 | 1.3 | 0.7 | 0.8 | 0.9 | 17.4 |
| 36 | Vietcombank | Vietnam | 3.7 | 1.8 | 2.0 | 1.3 | 0.8 | 3.3 | 1.5 | 1.1 | 0.8 | 1.0 | 17.3 |
| 37 | BIDB | Brunei | 2.8 | 2.1 | 1.7 | 0.5 | 2.7 | 2.0 | 1.2 | 2.1 | 1.0 | 1.3 | 17.2 |
| 37 | Krungthai Bank | Thailand | 2.0 | 1.9 | 2.1 | 1.3 | 1.6 | 3.5 | 0.7 | 2.1 | 0.8 | 1.3 | 17.2 |
| 39 | People's Bank | Sri Lanka | 2.4 | 3.6 | 1.9 | 2.0 | 0.5 | 2.4 | 0.6 | 1.6 | 0.6 | 1.5 | 17.1 |
| 39 | SBI | India | 2.6 | 1.1 | 3.4 | 2.3 | 1.3 | 3.0 | 0.9 | 1.8 | 0.3 | 0.4 | 17.1 |
| 41 | CIMB Bank | Malaysia | 1.5 | 0.6 | 2.9 | 0.8 | 2.2 | 2.9 | 0.9 | 2.9 | 1.1 | 1.3 | 16.9 |
| 42 | TPBank | Vietnam | 3.4 | 1.5 | 3.2 | 1.3 | 0.8 | 3.2 | 0.5 | 1.5 | 0.3 | 0.9 | 16.6 |
| 43 | Public Bank | Malaysia | 2.9 | 0.3 | 3.0 | 1.0 | 0.6 | 3.0 | 1.4 | 2.1 | 0.9 | 1.3 | 16.4 |
| 43 | BCA | Indonesia | 2.4 | 1.6 | 2.6 | 1.5 | 1.2 | 3.7 | 1.4 | 0.8 | 0.5 | 0.8 | 16.4 |
| 43 | RHB Bank | Malaysia | 2.3 | 1.8 | 2.5 | 1.0 | 0.4 | 2.6 | 1.0 | 2.0 | 1.3 | 1.5 | 16.4 |
| 46 | HNB | Sri Lanka | 2.6 | 3.3 | 1.8 | 1.0 | 0.2 | 2.0 | 0.4 | 2.5 | 0.9 | 1.5 | 16.2 |
| 47 | Kookmin Bank | Korea | 1.8 | 1.5 | 2.8 | 1.7 | 1.5 | 1.3 | 1.6 | 2.4 | 1.0 | 0.5 | 16.1 |
| 47 | VPBank | Vietnam | 3.1 | 1.5 | 2.7 | 1.0 | 1.4 | 3.1 | 0.5 | 1.6 | 0.3 | 0.9 | 16.1 |
| 49 | TMB | Thailand | 2.3 | 0.8 | 2.1 | 1.3 | 1.4 | 3.4 | 0.5 | 1.8 | 0.3 | 1.7 | 15.5 |
| 50 | BPI | Philippines | 2.0 | 1.4 | 2.8 | 1.3 | 1.0 | 3.2 | 0.8 | 1.8 | 0.8 | 0.4 | 15.4 |
| 51 | NDB | Sri Lanka | 1.3 | 3.1 | 0.7 | 1.5 | 1.0 | 2.2 | 0.3 | 2.5 | 0.6 | 1.3 | 14.4 |
| 52 | BDO | Philippines | 2.0 | 1.7 | 2.1 | 1.0 | 0.8 | 2.9 | 0.8 | 1.6 | 0.8 | 0.4 | 14.1 |
| 53 | CBC | Sri Lanka | 2.1 | 3.3 | 1.4 | 1.8 | 0.3 | 1.6 | 0.5 | 1.4 | 0.8 | 0.8 | 14.0 |
| 54 | Vietinbank | Vietnam | 2.3 | 1.5 | 1.4 | 1.0 | 1.0 | 3.2 | 1.0 | 1.2 | 0.4 | 0.9 | 13.9 |
| 55 | UOB | Malaysia | 1.9 | 1.4 | 2.4 | 0.5 | 0.5 | 1.8 | 1.1 | 2.0 | 1.1 | 0.8 | 13.5 |
| 56 | Mandiri | Indonesia | 1.7 | 1.4 | 1.7 | 0.8 | 1.2 | 3.5 | 1.3 | 0.6 | 0.5 | 0.5 | 13.2 |
| 57 | Baiduri Bank | Brunei | 1.5 | 1.7 | 1.3 | 0.4 | 2.0 | 1.6 | 0.8 | 1.8 | 1.0 | 1.0 | 13.1 |
| 58 | uab Bank | Myanmar | 2.5 | 1.9 | 2.1 | 0.5 | 0.5 | 1.2 | 0.1 | 2.6 | 0.8 | 0.8 | 13.0 |
| 58 | LienViet | Vietnam | 2.5 | 1.5 | 1.0 | 2.0 | 0.5 | 2.6 | 1.1 | 0.7 | 0.4 | 0.7 | 13.0 |
| 58 | AmBank | Malaysia | 1.3 | 1.8 | 2.3 | 0.3 | 0.5 | 2.0 | 0.9 | 2.1 | 0.5 | 1.3 | 13.0 |
| 58 | OCBC NISP | Indonesia | 1.7 | 1.8 | 1.5 | 0.8 | 1.0 | 3.1 | 1.5 | 0.7 | 0.4 | 0.5 | 13.0 |
| 62 | CIMB Niaga | Indonesia | 1.7 | 1.8 | 1.5 | 0.5 | 0.9 | 3.2 | 1.3 | 0.8 | 0.4 | 0.5 | 12.6 |
| 63 | BNI | Indonesia | 1.9 | 1.4 | 1.6 | 0.5 | 0.8 | 3.1 | 1.3 | 0.7 | 0.6 | 0.5 | 12.4 |
| 64 | Bangkok Bank | Thailand | 1.3 | 1.1 | 0.2 | 1.8 | 1.1 | 3.5 | 0.4 | 1.4 | 0.5 | 0.8 | 12.1 |
| 65 | Islami Bank | Bangladesh | 1.6 | 1.3 | 1.8 | 0.4 | 0.5 | 3.1 | 1.3 | 0.7 | 0.4 | 0.8 | 11.9 |
| 66 | Eastern Bank | Bangladesh | 1.5 | 1.2 | 1.6 | 0.3 | 0.4 | 2.0 | 1.3 | 0.8 | 0.4 | 0.7 | 10.2 |
| 67 | Brac Bank | Bangladesh | 1.6 | 1.1 | 1.6 | 0.4 | 0.4 | 1.9 | 1.4 | 0.7 | 0.3 | 0.6 | 10.0 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 5.0 | 7.5 | 5.0 | 5.0 | 7.5 | 2.5 | 5.0 | 2.5 | 2.5 | 50.0 |
| 1 | CMB | China | 3.4 | 2.9 | 3.3 | 3.0 | 3.4 | 3.8 | 1.1 | 2.2 | 1.1 | 0.8 | 25.0 |
| 2 | ICBC | China | 3.3 | 3.0 | 3.0 | 3.3 | 3.2 | 3.1 | 1.1 | 2.7 | 1.4 | 0.5 | 24.6 |
| 3 | Emirates NBD | UAE | 3.8 | 3.3 | 3.5 | 0.8 | 3.1 | 4.0 | 1.1 | 3.0 | 0.8 | 0.3 | 23.7 |
| 4 | ICICI Bank | India | 3.6 | 3.3 | 3.6 | 2.0 | 2.9 | 3.5 | 0.7 | 2.1 | 0.8 | 0.8 | 23.3 |
| 5 | UOB | Singapore | 3.2 | 3.3 | 3.3 | 1.5 | 2.9 | 3.6 | 0.9 | 1.9 | 1.6 | 0.8 | 23.0 |
| 6 | CTBC | Taiwan | 1.9 | 3.3 | 3.0 | 1.6 | 3.5 | 3.8 | 1.6 | 2.3 | 1.1 | 0.8 | 22.9 |
| 7 | DBS | Singapore | 3.4 | 2.1 | 3.4 | 1.8 | 3.2 | 3.6 | 0.5 | 2.5 | 1.5 | 0.8 | 22.8 |
| 8 | OCBC | Singapore | 3.6 | 3.2 | 3.2 | 1.5 | 2.9 | 3.0 | 0.8 | 2.0 | 1.4 | 0.8 | 22.4 |
| 9 | CIMB | Malaysia | 3.0 | 2.8 | 3.1 | 1.3 | 2.9 | 3.2 | 1.1 | 2.5 | 1.0 | 0.8 | 21.7 |
| 10 | Ping An Bank | China | 2.8 | 2.6 | 2.3 | 2.3 | 4.6 | 1.6 | 1.0 | 2.2 | 1.6 | 0.5 | 21.5 |
| 11 | CCB | China | 2.8 | 2.8 | 2.2 | 3.2 | 2.9 | 2.3 | 1.1 | 2.6 | 0.9 | 0.3 | 21.1 |
| 11 | BOC | China | 2.9 | 2.1 | 3.2 | 3.2 | 3.0 | 2.6 | 1.0 | 2.0 | 0.8 | 0.3 | 21.1 |
| 13 | SCB | Hong Kong | 2.0 | 2.8 | 2.7 | 1.9 | 2.2 | 2.7 | 1.6 | 2.2 | 1.5 | 1.3 | 20.9 |
| 14 | Bank of Beijing | China | 3.8 | 2.4 | 3.7 | 1.7 | 3.2 | 0.6 | 1.4 | 2.7 | 1.0 | 0.3 | 20.8 |
| 15 | Bank of Shanghai | China | 3.8 | 2.2 | 2.0 | 1.4 | 3.0 | 3.0 | 1.1 | 2.5 | 1.2 | 0.3 | 20.5 |
| 15 | Kasikornbank | Thailand | 2.3 | 2.8 | 3.5 | 1.3 | 2.1 | 3.7 | 0.5 | 2.5 | 0.8 | 1.0 | 20.5 |
| 15 | China CITIC | China | 3.7 | 2.5 | 2.5 | 2.4 | 3.7 | 1.6 | 1.0 | 1.7 | 1.0 | 0.4 | 20.5 |
| 18 | Taishin Bank | Taiwan | 1.6 | 3.3 | 3.5 | 1.3 | 3.4 | 0.7 | 1.5 | 2.7 | 1.1 | 0.8 | 19.9 |
| 19 | BOCHK | Hong Kong | 2.4 | 2.8 | 2.6 | 2.4 | 1.8 | 2.3 | 1.6 | 2.3 | 1.1 | 0.5 | 19.8 |
| 20 | BoComm | China | 3.4 | 1.7 | 2.3 | 2.8 | 2.9 | 2.0 | 1.2 | 1.8 | 1.0 | 0.5 | 19.6 |
| 21 | Hana Bank | South Korea | 1.8 | 2.8 | 3.0 | 1.7 | 2.0 | 3.0 | 1.6 | 2.3 | 0.8 | 0.5 | 19.5 |
| 22 | Maybank | Malaysia | 2.1 | 2.2 | 3.1 | 0.8 | 2.2 | 3.7 | 1.0 | 2.5 | 1.0 | 0.8 | 19.4 |
| 23 | BEA | Hong Kong | 2.9 | 2.2 | 2.6 | 1.0 | 1.7 | 2.8 | 1.6 | 2.1 | 1.3 | 0.8 | 19.0 |
| 24 | Hang Seng Bank | Hong Kong | 2.5 | 2.2 | 2.7 | 1.9 | 1.6 | 2.7 | 1.6 | 1.8 | 1.0 | 0.8 | 18.8 |
| 25 | Fubon Bank | Taiwan | 1.4 | 3.3 | 3.3 | 1.3 | 3.1 | 1.6 | 1.6 | 1.6 | 1.0 | 0.5 | 18.7 |
| 26 | HLB | Malaysia | 2.8 | 2.2 | 2.9 | 0.5 | 1.9 | 3.3 | 1.3 | 2.3 | 0.8 | 0.5 | 18.5 |
| 27 | CBQ | Qatar | 3.2 | 2.5 | 3.6 | 0.5 | 1.8 | 3.5 | 0.5 | 1.4 | 1.1 | 0.3 | 18.4 |
| 27 | HSBC | Hong Kong | 2.3 | 1.9 | 2.6 | 2.3 | 2.1 | 2.5 | 1.4 | 2.5 | 0.5 | 0.3 | 18.4 |
| 27 | Krungsri | Thailand | 3.6 | 1.9 | 2.8 | 1.3 | 1.4 | 3.2 | 1.0 | 1.9 | 0.5 | 0.8 | 18.4 |
| 30 | E.SUN Bank | Taiwan | 1.3 | 3.3 | 3.2 | 1.0 | 2.6 | 1.4 | 1.6 | 1.6 | 1.3 | 0.8 | 18.1 |
| 31 | Woori Bank | South Korea | 1.6 | 2.8 | 2.7 | 1.6 | 1.7 | 2.8 | 1.5 | 2.0 | 0.8 | 0.5 | 18.0 |
| 32 | Public Bank | Malaysia | 2.3 | 2.5 | 2.8 | 1.0 | 1.2 | 3.0 | 1.4 | 2.4 | 0.8 | 0.5 | 17.9 |
| 33 | Citibank | Hong Kong | 1.2 | 1.8 | 2.9 | 1.4 | 2.5 | 3.3 | 1.6 | 2.1 | 0.5 | 0.5 | 17.8 |
| 33 | UnionBank | Philippines | 3.3 | 1.8 | 2.1 | 1.3 | 1.7 | 3.3 | 0.3 | 2.3 | 1.2 | 0.5 | 17.8 |
| 35 | BRI | Indonesia | 3.2 | 1.9 | 3.0 | 1.5 | 1.0 | 3.2 | 0.9 | 1.4 | 0.8 | 0.8 | 17.7 |
| 36 | Shinhan Bank | South Korea | 1.7 | 1.9 | 3.0 | 1.5 | 1.8 | 3.0 | 1.2 | 2.0 | 1.0 | 0.5 | 17.6 |
| 37 | SCB | Singapore | 3.0 | 2.1 | 2.6 | 1.3 | 1.9 | 3.3 | 0.5 | 1.5 | 1.0 | 0.3 | 17.5 |
| 37 | Siam Commercial | Thailand | 2.6 | 1.4 | 3.4 | 1.0 | 1.5 | 3.5 | 0.7 | 2.0 | 0.6 | 0.8 | 17.5 |
| 37 | ABC | China | 3.0 | 1.9 | 2.0 | 3.0 | 1.5 | 1.6 | 1.3 | 1.8 | 0.9 | 0.5 | 17.5 |
| 40 | QIB | Qatar | 3.8 | 1.7 | 2.5 | 0.8 | 2.0 | 3.2 | 1.1 | 1.1 | 0.9 | 0.3 | 17.4 |
| 40 | HSBC | Taiwan | 0.9 | 3.3 | 2.5 | 1.0 | 3.2 | 0.7 | 1.6 | 2.4 | 1.3 | 0.5 | 17.4 |
| 42 | QNB | Qatar | 3.0 | 2.0 | 3.0 | 1.6 | 1.4 | 2.0 | 1.7 | 1.0 | 1.0 | 0.5 | 17.2 |
| 42 | BCA | Indonesia | 2.8 | 1.6 | 3.1 | 1.5 | 1.0 | 3.5 | 1.0 | 1.4 | 0.5 | 0.8 | 17.2 |
| 44 | DBS | Hong Kong | 2.2 | 1.7 | 2.7 | 1.4 | 2.2 | 1.5 | 1.3 | 2.3 | 1.3 | 0.5 | 17.1 |
| 44 | Security Bank | Philippines | 3.1 | 1.8 | 2.0 | 1.5 | 1.4 | 2.7 | 0.5 | 2.8 | 1.0 | 0.3 | 17.1 |
| 46 | ADCB | UAE | 2.4 | 1.9 | 1.5 | 1.2 | 1.8 | 2.7 | 2.3 | 2.0 | 0.6 | 0.5 | 16.9 |
| 47 | HNB | Sri Lanka | 3.6 | 3.3 | 1.9 | 1.0 | 0.2 | 2.7 | 0.4 | 2.3 | 1.1 | 0.3 | 16.8 |
| 47 | SBI | India | 2.1 | 2.8 | 2.4 | 1.3 | 1.0 | 3.5 | 0.5 | 1.8 | 0.9 | 0.5 | 16.8 |
| 49 | Blom Bank | Lebanon | 3.2 | 2.5 | 1.5 | 0.8 | 0.5 | 2.5 | 1.2 | 2.5 | 1.5 | 0.5 | 16.7 |
| 50 | Axis Bank | India | 0.9 | 3.1 | 3.0 | 1.5 | 1.2 | 3.8 | 0.3 | 1.8 | 0.5 | 0.3 | 16.4 |
| 51 | Vietcombank | Vietnam | 3.6 | 2.5 | 1.9 | 1.3 | 0.5 | 3.4 | 1.1 | 1.1 | 0.5 | 0.3 | 16.2 |
| 51 | BIDV | Vietnam | 3.7 | 2.6 | 1.8 | 1.3 | 0.3 | 3.6 | 0.9 | 1.1 | 0.4 | 0.5 | 16.2 |
| 53 | VPBank | Vietnam | 4.1 | 2.2 | 2.0 | 1.0 | 1.0 | 3.2 | 0.7 | 1.3 | 0.4 | 0.1 | 16.0 |
| 53 | BIBD | Brunei | 2.4 | 2.5 | 1.6 | 1.0 | 0.7 | 2.7 | 1.4 | 1.9 | 0.8 | 1.0 | 16.0 |
| 55 | RakBank | UAE | 3.3 | 1.7 | 1.5 | 0.4 | 1.6 | 2.5 | 1.5 | 1.9 | 0.9 | 0.6 | 15.9 |
| 55 | HBL | Pakistan | 2.8 | 3.6 | 2.6 | 0.8 | 0.3 | 1.8 | 0.3 | 2.8 | 0.6 | 0.3 | 15.9 |
| 57 | Citibank | Singapore | 2.1 | 1.7 | 2.3 | 0.8 | 2.2 | 3.2 | 0.6 | 1.5 | 0.9 | 0.3 | 15.6 |
| 57 | Techcombank | Vietnam | 3.2 | 2.4 | 1.9 | 1.4 | 0.8 | 3.8 | 1.0 | 0.5 | 0.3 | 0.3 | 15.6 |
| 59 | Canadia Bank | Cambodia | 4.5 | 1.9 | 2.0 | 1.3 | 0.3 | 0.7 | 1.1 | 2.1 | 1.0 | 0.5 | 15.4 |
| 60 | NBP | Pakistan | 2.8 | 2.8 | 2.1 | 1.0 | 0.2 | 1.9 | 0.9 | 2.3 | 1.0 | 0.3 | 15.3 |
| 61 | CBC | Sri Lanka | 3.2 | 3.1 | 3.4 | 0.3 | 1.3 | 0.8 | 0.3 | 1.9 | 0.8 | 0.0 | 15.1 |
| 62 | TPBank | Vietnam | 4.1 | 2.5 | 2.3 | 1.1 | 0.5 | 1.5 | 0.7 | 1.4 | 0.4 | 0.5 | 15.0 |
| 63 | Mashreq Bank | UAE | 2.8 | 1.4 | 1.5 | 0.6 | 1.5 | 2.5 | 1.7 | 1.8 | 0.6 | 0.5 | 14.9 |
| 63 | Kookmin Bank | South Korea | 1.2 | 1.7 | 2.3 | 1.7 | 1.5 | 3.1 | 1.0 | 1.6 | 0.5 | 0.3 | 14.9 |
| 65 | ABA Bank | Cambodia | 4.1 | 1.4 | 1.7 | 2.8 | 0.2 | 0.8 | 1.2 | 1.5 | 0.8 | 0.3 | 14.8 |
| 66 | Doha Bank | Qatar | 1.3 | 2.5 | 1.4 | 3.0 | 1.0 | 1.2 | 1.4 | 1.5 | 1.0 | 0.4 | 14.7 |
| 67 | MBBank | Vietnam | 3.9 | 2.5 | 2.1 | 1.0 | 0.8 | 1.4 | 1.1 | 0.9 | 0.6 | 0.3 | 14.6 |
| 68 | Vietinbank | Vietnam | 2.3 | 2.4 | 1.6 | 1.3 | 1.0 | 3.4 | 1.0 | 1.0 | 0.3 | 0.1 | 14.4 |
| 69 | BDO | Philippines | 2.3 | 1.7 | 1.1 | 1.3 | 0.9 | 2.9 | 1.0 | 1.4 | 0.9 | 0.3 | 13.8 |
| 70 | Metrobank | Philippines | 1.9 | 1.4 | 1.3 | 1.0 | 1.7 | 3.4 | 0.7 | 0.8 | 0.8 | 0.3 | 13.3 |
| 71 | RCBC | Philippines | 2.8 | 1.7 | 1.3 | 1.6 | 0.7 | 2.7 | 0.5 | 0.8 | 0.8 | 0.3 | 13.2 |
| 72 | Dah Sing Bank | Hong Kong | 1.7 | 1.7 | 2.6 | 0.8 | 2.0 | 0.9 | 1.2 | 1.8 | 0.1 | 0.3 | 13.1 |
| 72 | Bangkok Bank | Thailand | 1.9 | 1.9 | 1.7 | 1.0 | 0.9 | 2.4 | 0.6 | 1.4 | 0.5 | 0.8 | 13.1 |
| 74 | BNI | Indonesia | 2.3 | 1.4 | 1.6 | 0.5 | 0.7 | 3.3 | 0.8 | 1.3 | 0.6 | 0.5 | 13.0 |
| 74 | Mandiri | Indonesia | 2.1 | 1.4 | 1.7 | 0.8 | 1.0 | 2.8 | 0.9 | 1.3 | 0.5 | 0.5 | 13.0 |
| 74 | CIMB Niaga | Indonesia | 2.1 | 1.8 | 1.5 | 0.5 | 0.8 | 3.0 | 1.1 | 1.3 | 0.4 | 0.5 | 13.0 |
| 77 | NDB | Sri Lanka | 1.3 | 2.8 | 2.9 | 1.5 | 1.3 | 0.9 | 0.4 | 0.5 | 1.0 | 0.3 | 12.9 |
| 78 | OCBC NISP | Indonesia | 1.9 | 1.8 | 1.5 | 0.8 | 0.8 | 2.7 | 0.8 | 1.5 | 0.4 | 0.5 | 12.7 |
| 79 | BPI | Philippines | 2.8 | 1.4 | 1.1 | 0.5 | 1.2 | 2.8 | 0.8 | 0.8 | 0.8 | 0.3 | 12.5 |
| 80 | NBE | Egypt | 0.6 | 3.5 | 1.1 | 2.5 | 0.2 | 0.5 | 1.7 | 0.1 | 1.3 | 0.3 | 11.8 |
| 81 | Baiduri Bank | Brunei | 2.1 | 1.4 | 1.3 | 0.8 | 0.5 | 1.3 | 1.0 | 1.1 | 0.6 | 0.5 | 10.6 |
| 82 | Acleda Bank | Cambodia | 1.3 | 1.4 | 1.9 | 1.0 | 0.3 | 0.7 | 1.2 | 1.5 | 0.8 | 0.3 | 10.4 |
| 83 | PSBank | Philippines | 1.1 | 1.7 | 1.3 | 1.0 | 0.4 | 0.9 | 0.5 | 1.8 | 0.9 | 0.5 | 10.1 |
| 84 | Banque Misr | Egypt | 0.4 | 3.5 | 0.2 | 2.3 | 0.2 | 0.6 | 1.1 | 0.1 | 0.1 | 0.3 | 8.8 |
| 85 | CIB | Egypt | 1.3 | 3.5 | 0.2 | 1.3 | 0.2 | 0.6 | 0.5 | 0.1 | 0.1 | 0.3 | 8.1 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 2.5 | 7.5 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 2.5 | 50.0 |
| 1 | CTBC | Taiwan | 2.3 | 1.9 | 3.3 | 2.0 | 2.5 | 2.5 | 4.8 | 2.5 | 2.3 | 1.7 | 25.8 |
| 2 | CMB | China | 2.9 | 1.7 | 3.5 | 2.5 | 2.0 | 2.5 | 4.2 | 3.0 | 2.0 | 1.3 | 25.6 |
| 3 | Ping An Bank | China | 3.4 | 1.9 | 2.5 | 2.2 | 2.0 | 2.5 | 3.0 | 2.6 | 2.3 | 2.5 | 24.9 |
| 4 | DBS | Singapore | 2.7 | 1.7 | 3.1 | 1.4 | 2.0 | 2.6 | 4.5 | 2.6 | 2.3 | 1.3 | 24.2 |
| 5 | Emirates NBD | UAE | 3.8 | 1.9 | 2.5 | 1.3 | 2.1 | 2.3 | 3.7 | 2.4 | 1.9 | 1.7 | 23.6 |
| 6 | Shinhan Bank | Korea | 2.2 | 1.4 | 2.1 | 1.8 | 1.6 | 2.0 | 4.8 | 2.9 | 1.8 | 1.7 | 22.3 |
| 6 | ICICI | India | 3.0 | 1.9 | 2.9 | 1.4 | 1.4 | 2.4 | 3.3 | 2.6 | 1.3 | 2.1 | 22.3 |
| 8 | BOC | Hong Kong | 2.9 | 1.7 | 2.2 | 1.7 | 1.8 | 1.4 | 4.8 | 1.4 | 2.0 | 1.7 | 21.6 |
| 9 | CIMB | Malaysia | 2.9 | 1.8 | 2.7 | 0.9 | 1.6 | 1.9 | 3.2 | 2.3 | 2.3 | 1.7 | 21.3 |
| 10 | SCB | Hong Kong | 2.4 | 1.4 | 1.7 | 1.8 | 2.2 | 1.8 | 4.8 | 1.6 | 2.0 | 1.7 | 21.4 |
| 10 | E.SUN | Taiwan | 2.6 | 1.4 | 2.1 | 0.9 | 1.6 | 2.0 | 4.5 | 2.7 | 2.8 | 0.8 | 21.4 |
| 10 | UOB | Singapore | 2.2 | 1.7 | 2.0 | 1.4 | 2.2 | 2.3 | 4.6 | 1.6 | 1.7 | 1.7 | 21.4 |
| 13 | ICBC | China | 3.2 | 1.7 | 2.4 | 2.4 | 1.2 | 2.0 | 4.5 | 1.7 | 0.8 | 1.3 | 21.2 |
| 13 | Hana Bank | Korea | 2.1 | 1.1 | 2.3 | 1.8 | 1.7 | 1.9 | 4.8 | 2.3 | 1.5 | 1.7 | 21.2 |
| 15 | OCBC | Singapore | 2.3 | 1.4 | 2.6 | 1.2 | 2.0 | 2.3 | 3.9 | 2.3 | 1.8 | 1.3 | 21.1 |
| 16 | HSBC | Hong Kong | 2.7 | 1.4 | 2.0 | 2.0 | 2.2 | 1.8 | 4.8 | 1.4 | 1.8 | 0.8 | 20.9 |
| 16 | BEA | Hong Kong | 2.1 | 1.4 | 2.2 | 1.6 | 2.0 | 2.0 | 4.3 | 1.8 | 1.8 | 1.7 | 20.9 |
| 18 | Citibank | Hong Kong | 2.0 | 1.7 | 2.1 | 1.2 | 2.4 | 2.0 | 4.7 | 2.0 | 1.8 | 0.8 | 20.7 |
| 19 | Al Ahli Bank of | Kuwait | 3.7 | 1.7 | 2.0 | 0.6 | 1.4 | 1.9 | 3.7 | 2.0 | 2.3 | 1.3 | 20.6 |
| 20 | CCB | China | 3.6 | 0.8 | 2.2 | 2.5 | 1.3 | 2.1 | 4.2 | 1.7 | 0.8 | 1.3 | 20.5 |
| 21 | HDFC Bank | India | 3.0 | 1.1 | 2.3 | 1.5 | 1.1 | 2.2 | 3.7 | 2.3 | 1.5 | 1.3 | 20.0 |
| 22 | Boubyan Bank | Kuwait | 3.1 | 1.1 | 1.8 | 1.5 | 1.2 | 2.1 | 4.1 | 1.7 | 2.0 | 1.3 | 19.9 |
| 22 | Kasikornbank | Thailand | 2.6 | 1.7 | 2.8 | 0.9 | 1.6 | 2.6 | 1.8 | 2.5 | 2.1 | 1.3 | 19.9 |
| 24 | Bank of Beijing | China | 4.5 | 0.8 | 2.1 | 1.4 | 1.5 | 2.1 | 3.8 | 2.0 | 0.8 | 0.8 | 19.8 |
| 25 | Bank of Shanghai | China | 4.0 | 1.0 | 2.0 | 1.2 | 1.5 | 1.9 | 3.8 | 2.0 | 1.0 | 1.3 | 19.7 |
| 26 | Maybank | Malaysia | 2.6 | 1.4 | 2.7 | 1.2 | 1.4 | 1.7 | 3.2 | 2.1 | 2.5 | 0.8 | 19.6 |
| 26 | Taishin Bank | Taiwan | 1.6 | 1.1 | 2.5 | 1.1 | 1.4 | 1.4 | 5.0 | 3.2 | 1.5 | 0.8 | 19.6 |
| 28 | Krungsri | Thailand | 3.0 | 1.7 | 2.8 | 1.1 | 1.2 | 2.3 | 2.4 | 2.3 | 1.9 | 0.8 | 19.5 |
| 29 | HLB | Malaysia | 2.3 | 1.7 | 2.7 | 0.7 | 1.5 | 1.5 | 3.3 | 2.0 | 2.3 | 1.3 | 19.3 |
| 30 | ABC | China | 3.2 | 1.7 | 2.4 | 2.4 | 0.9 | 1.7 | 3.7 | 1.4 | 0.8 | 0.8 | 19.0 |
| 31 | China Citic | China | 3.2 | 0.8 | 2.2 | 2.2 | 1.0 | 2.3 | 3.2 | 1.6 | 0.8 | 1.3 | 18.6 |
| 32 | Bank of China | China | 3.2 | 1.7 | 1.9 | 2.4 | 1.0 | 1.8 | 3.3 | 1.5 | 0.8 | 0.8 | 18.4 |
| 33 | Public Bank | Malaysia | 2.9 | 1.4 | 2.4 | 1.0 | 1.1 | 1.4 | 3.3 | 1.5 | 2.0 | 0.8 | 17.8 |
| 34 | Siam Commercial | Thailand | 2.2 | 1.4 | 2.6 | 1.0 | 1.3 | 2.0 | 2.0 | 2.4 | 2.0 | 0.8 | 17.7 |
| 35 | NBK | Kuwait | 3.8 | 1.5 | 1.3 | 0.5 | 1.2 | 1.7 | 3.8 | 0.8 | 2.0 | 0.8 | 17.4 |
| 35 | FBN | Nigeria | 3.2 | 1.1 | 1.7 | 2.0 | 1.2 | 1.6 | 2.0 | 1.3 | 2.0 | 1.3 | 17.4 |
| 37 | Blom Bank | Lebanon | 3.3 | 1.5 | 1.7 | 0.6 | 1.2 | 1.9 | 2.3 | 1.7 | 2.3 | 0.8 | 17.3 |
| 37 | BIBD | Brunei | 3.0 | 1.4 | 1.5 | 1.2 | 0.7 | 1.8 | 2.8 | 1.8 | 2.3 | 0.8 | 17.3 |
| 39 | Guaranty Trust | Nigeria | 4.5 | 1.1 | 1.8 | 1.7 | 1.1 | 1.6 | 2.1 | 1.0 | 1.5 | 0.8 | 17.2 |
| 39 | Security Bank | Philippines | 4.5 | 1.7 | 1.6 | 1.3 | 0.8 | 1.7 | 1.8 | 1.5 | 1.0 | 1.3 | 17.2 |
| 39 | First Abu Dhabi | UAE | 3.7 | 1.1 | 1.3 | 0.6 | 1.5 | 1.7 | 3.0 | 1.5 | 2.0 | 0.8 | 17.2 |
| 42 | RHB | Malaysia | 2.2 | 1.4 | 2.4 | 0.8 | 1.3 | 1.4 | 3.0 | 1.7 | 1.8 | 0.8 | 16.8 |
| 43 | BIDV | Vietnam | 3.3 | 1.4 | 1.3 | 1.2 | 1.0 | 1.3 | 3.4 | 1.2 | 1.2 | 1.3 | 16.6 |
| 43 | People's Bank | Sri Lanka | 2.9 | 1.7 | 1.5 | 1.2 | 0.8 | 1.8 | 0.7 | 1.9 | 2.8 | 1.3 | 16.6 |
| 45 | Vietcombank | Vietnam | 3.4 | 1.4 | 1.1 | 1.1 | 1.0 | 1.5 | 3.1 | 1.3 | 1.2 | 1.3 | 16.4 |
| 45 | HNB | Sri Lanka | 3.4 | 1.7 | 1.6 | 0.9 | 0.9 | 1.7 | 0.7 | 1.9 | 2.8 | 0.8 | 16.4 |
| 47 | Yes Bank | India | 3.0 | 0.8 | 1.5 | 2.1 | 0.9 | 1.7 | 2.5 | 2.0 | 1.0 | 0.8 | 16.3 |
| 48 | CBC | Sri Lanka | 3.6 | 1.1 | 1.3 | 0.9 | 0.8 | 1.8 | 0.8 | 1.9 | 3.1 | 0.8 | 16.1 |
| 49 | ADCB | UAE | 2.4 | 1.1 | 1.5 | 0.7 | 1.6 | 1.9 | 2.5 | 2.0 | 1.5 | 0.8 | 16.0 |
| 50 | BRI | Indonesia | 3.6 | 1.4 | 1.1 | 0.9 | 0.6 | 1.2 | 2.5 | 1.0 | 2.3 | 1.3 | 15.9 |
| 51 | NBE | Egypt | 4.0 | 0.8 | 0.9 | 0.9 | 0.8 | 1.3 | 3.3 | 1.0 | 2.0 | 0.8 | 15.8 |
| 52 | CBQ | Qatar | 3.0 | 1.3 | 1.6 | 0.6 | 1.4 | 1.7 | 1.8 | 1.3 | 1.7 | 1.3 | 15.7 |
| 53 | Mashreq Bank | UAE | 1.9 | 1.4 | 1.5 | 0.7 | 1.6 | 1.8 | 2.3 | 1.8 | 1.8 | 0.8 | 15.6 |
| 53 | QNB Al Ahli Bank | Egypt | 3.8 | 0.8 | 1.1 | 0.5 | 1.0 | 1.5 | 3.7 | 1.0 | 1.9 | 0.3 | 15.6 |
| 55 | Access Bank | Nigeria | 4.5 | 0.8 | 1.5 | 1.0 | 0.9 | 1.5 | 2.0 | 1.0 | 1.5 | 0.8 | 15.5 |
| 55 | BDO | Philippines | 3.3 | 1.4 | 1.4 | 2.0 | 0.8 | 1.1 | 2.7 | 1.0 | 1.0 | 0.8 | 15.5 |
| 57 | BNI | Indonesia | 4.8 | 0.8 | 1.3 | 0.7 | 0.7 | 1.0 | 1.8 | 1.2 | 2.0 | 0.8 | 15.1 |
| 58 | Bank Audi | Lebanon | 2.3 | 1.1 | 1.5 | 0.4 | 1.2 | 1.7 | 1.9 | 1.7 | 2.4 | 0.8 | 15.0 |
| 58 | RAKBANK | UAE | 2.0 | 1.1 | 1.5 | 0.5 | 1.7 | 1.7 | 2.0 | 1.9 | 1.8 | 0.8 | 15.0 |
| 60 | Thanachart Bank | Thailand | 2.6 | 1.1 | 1.7 | 0.8 | 0.5 | 1.3 | 2.5 | 1.7 | 1.8 | 0.8 | 14.8 |
| 60 | ACB | Vietnam | 3.4 | 1.4 | 1.2 | 1.0 | 0.8 | 1.2 | 2.5 | 1.1 | 1.4 | 0.8 | 14.8 |
| 62 | Kotak Mahindra | India | 2.5 | 1.1 | 1.2 | 1.3 | 0.9 | 1.7 | 1.3 | 2.0 | 1.3 | 1.3 | 14.6 |
| 63 | Baiduri | Brunei | 2.5 | 1.1 | 1.3 | 1.0 | 0.6 | 1.5 | 3.0 | 1.2 | 2.0 | 0.3 | 14.5 |
| 64 | VPBank | Vietnam | 3.2 | 1.4 | 1.4 | 0.9 | 1.1 | 1.3 | 2.1 | 1.1 | 1.0 | 0.8 | 14.3 |
| 65 | Bank Mandiri | Indonesia | 4.5 | 0.8 | 1.4 | 0.5 | 0.7 | 1.0 | 1.5 | 1.0 | 2.0 | 0.8 | 14.2 |
| 65 | Vietinbank | Vietnam | 3.4 | 1.2 | 1.0 | 1.2 | 0.9 | 1.1 | 2.4 | 0.9 | 1.3 | 0.8 | 14.2 |
| 65 | NTB | Sri Lanka | 3.2 | 0.8 | 1.2 | 1.0 | 0.7 | 2.0 | 0.7 | 1.5 | 2.3 | 0.8 | 14.2 |
| 65 | Taipei Fubon | Taiwan | 1.8 | 1.4 | 2.1 | 0.5 | 0.6 | 1.1 | 1.7 | 2.4 | 1.8 | 0.8 | 14.2 |
| 69 | TMB | Thailand | 2.4 | 1.1 | 1.4 | 0.8 | 0.8 | 1.3 | 2.0 | 1.7 | 1.8 | 0.8 | 14.1 |
| 70 | BCA | Indonesia | 3.0 | 1.1 | 1.4 | 0.8 | 0.9 | 1.2 | 2.5 | 1.0 | 1.3 | 0.8 | 14.0 |
| 71 | OCBC NISP | Indonesia | 2.0 | 1.4 | 1.7 | 0.6 | 0.8 | 1.7 | 1.8 | 1.8 | 0.8 | 1.3 | 13.9 |
| 72 | TPBank | Vietnam | 3.2 | 1.3 | 1.0 | 0.8 | 0.9 | 1.2 | 2.3 | 1.1 | 1.1 | 0.8 | 13.7 |
| 73 | UBA | Nigeria | 2.0 | 0.8 | 1.9 | 0.6 | 1.2 | 1.5 | 2.0 | 1.0 | 1.7 | 0.8 | 13.5 |
| 74 | KFH | Kuwait | 2.0 | 1.1 | 1.5 | 0.6 | 1.0 | 1.5 | 2.8 | 1.0 | 1.5 | 0.3 | 13.3 |
| 74 | Bangkok Bank | Thailand | 2.5 | 0.8 | 1.1 | 1.3 | 0.6 | 1.1 | 1.8 | 1.7 | 1.6 | 0.8 | 13.3 |
| 74 | Burgan Bank | Kuwait | 2.2 | 0.8 | 1.5 | 0.3 | 1.0 | 1.3 | 2.7 | 1.5 | 1.7 | 0.3 | 13.3 |
| 77 | SHB | Vietnam | 3.0 | 1.2 | 0.9 | 0.6 | 0.8 | 1.2 | 2.7 | 0.9 | 1.0 | 0.8 | 13.1 |
| 77 | SCBank | Vietnam | 3.0 | 1.2 | 0.9 | 0.8 | 0.7 | 1.1 | 2.5 | 1.1 | 1.0 | 0.8 | 13.1 |
| 79 | Bank Danamon | Indonesia | 3.3 | 0.8 | 1.3 | 0.5 | 0.9 | 1.5 | 1.7 | 1.2 | 0.8 | 0.8 | 12.8 |
| 79 | QNB | Qatar | 1.7 | 0.8 | 1.3 | 0.6 | 1.2 | 1.5 | 1.7 | 1.2 | 2.0 | 0.8 | 12.8 |
| 81 | Metrobank | Philippines | 4.2 | 1.1 | 1.1 | 0.7 | 0.6 | 1.1 | 2.0 | 0.8 | 0.8 | 0.3 | 12.7 |
| 82 | Axis Bank | India | 2.3 | 0.8 | 1.6 | 1.4 | 0.0 | 1.9 | 0.5 | 2.0 | 1.1 | 0.8 | 12.4 |
| 83 | Doha Bank | Qatar | 1.1 | 0.8 | 1.3 | 0.9 | 1.2 | 1.7 | 1.8 | 0.8 | 1.7 | 0.8 | 12.1 |
| 83 | SeABank | Vietnam | 2.7 | 1.1 | 0.9 | 0.6 | 0.7 | 0.9 | 2.5 | 1.0 | 0.9 | 0.8 | 12.1 |
| 85 | LievVietPostBan | Vietnam | 2.9 | 1.2 | 0.8 | 0.5 | 0.8 | 0.9 | 2.3 | 0.8 | 0.9 | 0.8 | 11.9 |
| 86 | CIMB Niaga | Indonesia | 1.4 | 1.4 | 1.4 | 0.5 | 0.8 | 1.5 | 1.8 | 1.2 | 0.8 | 0.8 | 11.6 |
| 86 | PNB | Philippines | 2.6 | 1.1 | 0.9 | 1.1 | 0.5 | 1.3 | 2 | 0.8 | 1 | 0.3 | 11.6 |
| 86 | SBI Bank | India | 1.9 | 1 | 0.8 | 1.6 | 0.7 | 1.3 | 0.5 | 1.3 | 1.2 | 1.3 | 11.6 |
| 89 | BPI | Philippines | 1.4 | 1 | 1.1 | 1.3 | 0.6 | 1.1 | 2.3 | 1 | 0.8 | 0.3 | 10.9 |
| Financials | Corporate | Digital Journey | Brand | Sales | CX | Risk | Process/Tech | People | Achievement | Scores | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rank | FI | Country | 7.5 | 2.5 | 7.5 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 2.5 | 50.0 |
| 1 | CMB | China | 5.2 | 1.9 | 3.3 | 2.5 | 2.3 | 2.6 | 3.3 | 1.9 | 3.8 | 1.0 | 27.8 |
| 2 | Westpac | Australia | 3.4 | 1.7 | 3.7 | 2.2 | 2.6 | 2.5 | 3.8 | 2.2 | 3.7 | 0.8 | 26.6 |
| 2 | CBA | Australia | 4.4 | 1.7 | 3.9 | 2.1 | 2.5 | 2.5 | 3.0 | 2.5 | 3.2 | 0.8 | 26.6 |
| 2 | ING | Australia | 3.9 | 1.4 | 3.8 | 2.0 | 3.5 | 3.3 | 3.7 | 1.8 | 2.7 | 0.5 | 26.6 |
| 5 | CTBC | Taiwan | 4.0 | 1.9 | 2.9 | 1.2 | 2.3 | 2.4 | 4.8 | 2.9 | 2.6 | 1.0 | 26.0 |
| 6 | E.Sun | Taiwan | 3.3 | 1.8 | 2.5 | 1.4 | 1.8 | 3.0 | 4.8 | 2.9 | 3.0 | 1.0 | 25.5 |
| 7 | KEB Hana | Korea | 3.2 | 1.1 | 3.4 | 1.8 | 1.9 | 2.2 | 4.8 | 4.0 | 2.2 | 0.8 | 25.4 |
| 8 | BEA | Hong Kong | 4.3 | 1.9 | 2.1 | 1.6 | 2.3 | 2.3 | 4.3 | 2.1 | 3.2 | 0.8 | 24.9 |
| 8 | DBS | Singapore | 3.2 | 1.9 | 3.4 | 1.3 | 1.6 | 2.4 | 4.4 | 2.2 | 3.7 | 0.8 | 24.9 |
| 10 | Hang Seng | Hong Kong | 4.6 | 1.5 | 1.9 | 1.8 | 2.4 | 2.0 | 4.9 | 1.8 | 3.1 | 0.7 | 24.7 |
| 11 | Shinhan | Korea | 3.0 | 1.1 | 3.3 | 2.0 | 1.8 | 2.0 | 4.5 | 4.0 | 1.8 | 0.8 | 24.3 |
| 12 | Bank of Beijing | China | 4.3 | 2.1 | 2.9 | 1.8 | 1.3 | 2.2 | 3.5 | 1.8 | 3.4 | 0.8 | 24.1 |
| 13 | Kookmin | Korea | 3.0 | 0.8 | 3.2 | 2.0 | 1.9 | 2.0 | 4.5 | 4.0 | 1.8 | 0.8 | 24.0 |
| 14 | OCBC | Singapore | 3.5 | 1.9 | 3.1 | 0.9 | 1.9 | 2.4 | 4.3 | 2.3 | 2.7 | 0.8 | 23.8 |
| 15 | Emirates NBD | UAE | 5.3 | 1.9 | 2.2 | 1.2 | 2.0 | 3.1 | 2.2 | 2.0 | 2.8 | 0.7 | 23.4 |
| 15 | CIMB | Malaysia | 3.5 | 1.9 | 2.4 | 1.4 | 2.2 | 2.3 | 1.2 | 4.0 | 3.7 | 0.8 | 23.4 |
| 17 | ANZ | Australia | 3.1 | 1.4 | 3.7 | 1.0 | 2.3 | 2.4 | 3.3 | 2.0 | 3.3 | 0.7 | 23.2 |
| 17 | HSBC | Hong Kong | 4.0 | 1.1 | 2.0 | 2.1 | 1.8 | 2.0 | 4.9 | 1.8 | 2.8 | 0.7 | 23.2 |
| 19 | UOB | Singapore | 3.5 | 1.9 | 2.4 | 1.2 | 1.4 | 2.3 | 4.2 | 2.1 | 3.0 | 0.8 | 22.8 |
| 20 | Taishin | Taiwan | 2.4 | 1.9 | 3.0 | 1.0 | 1.8 | 2.5 | 4.8 | 1.7 | 2.5 | 1.0 | 22.6 |
| 20 | CCB | China | 4.4 | 1.9 | 2.6 | 2.5 | 1.3 | 2.4 | 3.4 | 1.5 | 1.8 | 0.8 | 22.6 |
| 22 | DBS | Hong Kong | 3.7 | 1.3 | 2.0 | 1.3 | 1.8 | 1.9 | 4.4 | 2.1 | 3.1 | 0.8 | 22.4 |
| 23 | ICBC | China | 4.6 | 1.8 | 2.4 | 2.4 | 0.8 | 2.3 | 3.3 | 1.9 | 2.0 | 0.7 | 22.2 |
| 23 | SCB | Hong Kong | 3.3 | 1.4 | 2.3 | 1.5 | 1.9 | 1.1 | 4.8 | 2.0 | 3.4 | 0.5 | 22.2 |
| 25 | Bendigo | Australia | 2.8 | 1.4 | 2.3 | 1.8 | 1.9 | 2.3 | 3.7 | 1.3 | 3.7 | 0.5 | 21.7 |
| 25 | Maybank | Malaysia | 4.2 | 1.7 | 2.4 | 1.3 | 2.0 | 1.6 | 1.8 | 2.1 | 3.8 | 0.8 | 21.7 |
| 25 | Ping An Bank | China | 4.1 | 2.1 | 2.1 | 2.9 | 0.6 | 2.5 | 3.3 | 1.4 | 2.0 | 0.7 | 21.7 |
| 28 | Citibank | Hong Kong | 2.6 | 1.0 | 2.1 | 1.6 | 2.1 | 1.7 | 4.9 | 1.9 | 3.1 | 0.6 | 21.6 |
| 29 | Kasikornbank | Thailand | 3.5 | 1.9 | 2.6 | 1.6 | 0.9 | 2.8 | 1.7 | 3.1 | 2.5 | 0.8 | 21.4 |
| 30 | China CITIC | China | 4.7 | 1.7 | 2.2 | 2.2 | 0.8 | 2.3 | 3.3 | 1.4 | 2.0 | 0.7 | 21.3 |
| 31 | ABK | Kuwait | 4.1 | 1.9 | 2.1 | 0.8 | 1.1 | 2.2 | 3.3 | 3.0 | 1.9 | 0.7 | 21.1 |
| 31 | NAB | Australia | 2.9 | 1.2 | 2.0 | 1.8 | 2.0 | 2.3 | 3.3 | 1.8 | 3.0 | 0.8 | 21.1 |
| 33 | Krungsri | Thailand | 3.1 | 1.9 | 2.6 | 1.1 | 0.6 | 2.3 | 2.5 | 3.0 | 2.3 | 0.7 | 20.1 |
| 34 | BOC HK | Hong Kong | 3.6 | 1.4 | 1.7 | 1.9 | 1.4 | 1.2 | 4.9 | 1.3 | 2.1 | 0.5 | 20.0 |
| 35 | ICICI Bank | India | 3.7 | 1.9 | 2.3 | 1.8 | 1.1 | 2.0 | 1.8 | 2.8 | 1.5 | 0.8 | 19.7 |
| 36 | HDFC Bank | India | 3.7 | 1.7 | 2.1 | 2.3 | 0.9 | 2.0 | 2.0 | 2.2 | 1.8 | 0.7 | 19.4 |
| 36 | Public Bank | Malaysia | 4.0 | 1.7 | 2.3 | 1.1 | 0.6 | 1.8 | 1.8 | 2.7 | 2.7 | 0.7 | 19.4 |
| 36 | FBN | Nigeria | 2.6 | 1.7 | 1.7 | 2.0 | 1.1 | 2.6 | 1.8 | 2.4 | 2.7 | 0.8 | 19.4 |
| 39 | Blom Bank | Lebanon | 4.1 | 1.7 | 1.5 | 1.2 | 0.9 | 2.5 | 2.5 | 1.7 | 2.3 | 0.8 | 19.2 |
| 39 | GT Bank | Nigeria | 3.4 | 1.5 | 1.8 | 1.7 | 1.1 | 2.6 | 2.1 | 2.0 | 2.3 | 0.7 | 19.2 |
| 41 | ADCB | UAE | 2.4 | 1.9 | 1.5 | 1.2 | 1.8 | 2.7 | 2.3 | 2.0 | 2.6 | 0.5 | 18.9 |
| 41 | HNB | Sri Lanka | 3.8 | 1.8 | 2.0 | 0.8 | 0.6 | 1.7 | 2.3 | 2.9 | 2.5 | 0.5 | 18.9 |
| 43 | People's Bank | Sri Lanka | 3.0 | 1.5 | 2.2 | 1.6 | 0.7 | 1.8 | 2.7 | 1.9 | 2.5 | 0.7 | 18.6 |
| 44 | NTB | Sri Lanka | 3.2 | 1.8 | 1.7 | 1.4 | 0.5 | 2.2 | 2.2 | 2.4 | 2.2 | 0.8 | 18.4 |
| 45 | NBE | Egypt | 3.0 | 1.5 | 1.3 | 1.9 | 1.8 | 1.9 | 2.2 | 2.0 | 2.2 | 0.5 | 18.3 |
| 46 | QNB Al Ahli Bank | Egypt | 3.3 | 1.0 | 1.5 | 0.8 | 1.8 | 2.0 | 1.9 | 1.7 | 3.4 | 0.8 | 18.2 |
| 47 | Security Bank | Philippines | 1.4 | 1.7 | 1.3 | 3.9 | 0.6 | 2.7 | 1.5 | 1.4 | 2.8 | 0.8 | 18.1 |
| 48 | Thanachart | Thailand | 3.5 | 1.9 | 1.7 | 0.7 | 0.6 | 1.5 | 2.5 | 2.1 | 2.7 | 0.7 | 17.9 |
| 49 | Rakbank | UAE | 3.3 | 1.7 | 1.5 | 0.4 | 1.6 | 2.5 | 1.5 | 1.9 | 2.7 | 0.6 | 17.7 |
| 49 | Access Bank | Nigeria | 2.0 | 1.4 | 1.5 | 2.4 | 0.9 | 2.3 | 2.2 | 1.9 | 2.6 | 0.5 | 17.7 |
| 51 | NBK | Kuwait | 4.3 | 1.4 | 1.2 | 0.8 | 0.8 | 1.5 | 3.6 | 1.8 | 1.7 | 0.5 | 17.6 |
| 52 | BIBD | Brunei | 3.8 | 1.5 | 1.8 | 1.1 | 1.5 | 1.7 | 2.8 | 1.6 | 1.2 | 0.5 | 17.5 |
| 53 | BCA | Indonesia | 5.1 | 1.7 | 1.7 | 1.6 | 0.9 | 1.3 | 2.2 | 1.0 | 1.3 | 0.5 | 17.3 |
| 54 | Bank Audi | Lebanon | 3.0 | 1.3 | 1.5 | 1.0 | 1.3 | 2.3 | 1.9 | 1.4 | 2.4 | 1.0 | 17.1 |
| 55 | KFH | Kuwait | 2.9 | 1.7 | 1.5 | 0.7 | 1.3 | 1.7 | 3.2 | 2.0 | 1.5 | 0.5 | 17.0 |
| 56 | Mashreq | UAE | 2.8 | 1.4 | 1.5 | 0.6 | 1.5 | 2.5 | 1.7 | 1.8 | 2.6 | 0.5 | 16.9 |
| 56 | CBQ | Qatar | 4.1 | 1.4 | 1.9 | 0.9 | 1.6 | 1.8 | 1.8 | 1.1 | 2.0 | 0.3 | 16.9 |
| 56 | Eastern Bank | Bangladesh | 3.4 | 1.1 | 1.2 | 0.9 | 0.6 | 1.4 | 2.5 | 2.0 | 3.1 | 0.7 | 16.9 |
| 59 | Zenith Bank | Nigeria | 2.4 | 1.4 | 1.2 | 1.8 | 0.6 | 2.0 | 1.7 | 1.7 | 2.5 | 0.7 | 16.0 |
| 60 | CIB | Egypt | 3.7 | 0.7 | 1.3 | 1.3 | 1.2 | 1.0 | 1.6 | 1.5 | 2.4 | 1.2 | 15.9 |
| 60 | CBC | Sri Lanka | 2.8 | 1.7 | 1.5 | 0.9 | 0.3 | 1.8 | 2.3 | 1.9 | 2.2 | 0.5 | 15.9 |
| 60 | Axis Bank | India | 2.4 | 1.3 | 1.8 | 1.4 | 1.0 | 1.8 | 2.0 | 2.2 | 1.5 | 0.5 | 15.9 |
| 63 | CBK | Kuwait | 2.7 | 1.4 | 1.2 | 0.6 | 0.9 | 1.7 | 3.3 | 1.9 | 1.7 | 0.3 | 15.7 |
| 64 | Bank Mandiri | Indonesia | 4.9 | 1.4 | 1.7 | 1.5 | 0.7 | 1.0 | 1.8 | 1.0 | 1.1 | 0.5 | 15.6 |
| 65 | Diamond Bank | Nigeria | 2.1 | 1.4 | 1.2 | 1.7 | 0.6 | 1.8 | 1.7 | 1.9 | 2.5 | 0.5 | 15.4 |
| 65 | Burgan Bank | Kuwait | 2.6 | 1.1 | 1.4 | 0.5 | 0.9 | 1.5 | 3.5 | 1.9 | 1.5 | 0.5 | 15.4 |
| 67 | StandChart | Bangladesh | 1.7 | 1.3 | 0.8 | 1.3 | 0.7 | 1.5 | 3.3 | 1.4 | 2.2 | 0.8 | 15.0 |
| 68 | Bank of Beirut | Lebanon | 1.3 | 1.0 | 1.1 | 0.4 | 1.2 | 1.9 | 3.0 | 1.4 | 2.6 | 1.0 | 14.9 |
| 69 | NDB | Sri Lanka | 3.0 | 1.4 | 1.0 | 1.6 | 0.4 | 0.8 | 2.2 | 1.6 | 2.3 | 0.5 | 14.8 |
| 70 | HBL | Pakistan | 3.0 | 1.7 | 1.6 | 1.6 | 0.5 | 1.0 | 1.0 | 2.0 | 1.8 | 0.5 | 14.7 |
| 71 | Baiduri Bank | Brunei | 3.0 | 1.0 | 1.3 | 1.4 | 1.3 | 1.5 | 2.5 | 1.1 | 1.0 | 0.5 | 14.6 |
| 72 | United Bank | Pakistan | 2.7 | 1.2 | 1.5 | 1.8 | 0.7 | 1.0 | 1.3 | 1.7 | 2.0 | 0.5 | 14.4 |
| 73 | Ecobank | Nigeria | 0.8 | 1.3 | 1.5 | 1.0 | 0.9 | 2.2 | 1.2 | 2.2 | 2.5 | 0.7 | 14.3 |
| 74 | BRI | Indonesia | 4.9 | 1.1 | 1.3 | 1.7 | 0.5 | 1.0 | 1.4 | 0.7 | 1.3 | 0.3 | 14.2 |
| 74 | Heritage Bank | Nigeria | 1.8 | 1.1 | 1.2 | 0.9 | 0.6 | 2.0 | 1.7 | 1.7 | 2.7 | 0.5 | 14.2 |
| 74 | BDO | Philippines | 1.1 | 0.8 | 1.5 | 3.2 | 0.5 | 2.2 | 1.1 | 1.2 | 2.2 | 0.4 | 14.2 |
| 77 | QNB | Qatar | 1.9 | 1.4 | 1.6 | 0.7 | 1.4 | 2.0 | 1.7 | 1.0 | 2.0 | 0.4 | 14.1 |
| 77 | Gulf Bank | Kuwait | 1.4 | 1.4 | 1.2 | 0.6 | 0.8 | 1.5 | 3.6 | 1.9 | 1.3 | 0.4 | 14.1 |
| 77 | Doha Bank | Qatar | 1.3 | 1.2 | 1.1 | 3.0 | 1.0 | 1.2 | 1.4 | 1.5 | 2.0 | 0.4 | 14.1 |
| 80 | Metrobank | Philippines | 1.1 | 0.8 | 1.1 | 3.2 | 0.5 | 2.2 | 0.9 | 1.2 | 2.5 | 0.5 | 14.0 |
| 81 | BPI | Philippines | 1.1 | 0.8 | 0.5 | 2.6 | 0.6 | 2.6 | 1.1 | 1.2 | 2.3 | 0.5 | 13.3 |
| 82 | NBP | Pakistan | 3.1 | 0.9 | 1.3 | 1.6 | 0.5 | 0.9 | 1.2 | 1.4 | 1.8 | 0.5 | 13.2 |
| 83 | OCBC NISP | Indonesia | 2.8 | 1.4 | 1.5 | 0.7 | 1.0 | 1.1 | 1.6 | 1.0 | 1.4 | 0.5 | 13.0 |
| 84 | SBI | India | 1.5 | 1.1 | 1.1 | 2.1 | 0.7 | 1.0 | 2.0 | 1.3 | 1.3 | 0.5 | 12.6 |
| 85 | Brac Bank | Bangladesh | 2.0 | 0.8 | 0.5 | 1.1 | 0.6 | 1.3 | 2.0 | 1.0 | 2.7 | 0.5 | 12.5 |
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Bryan Lo
Risk Management & Regulatory Strategy Expert
Brian Lo is a seasoned risk professional with nearly 30 years of experience across global financial institutions. Based in Hong Kong and Singapore, he has led teams in managing market and liquidity risk, counterparty risk, and asset and liability management. His expertise encompasses quantitative modelling, risk governance, stress testing, and regulatory compliance. Brian has also played a critical role in developing internal risk models, driving strategic initiatives, and advising on cutting-edge risk solutions, including AI and machine learning applications. Throughout his career, he has served on multiple risk committees, providing strategic insights to senior management and boards, and has been instrumental in implementing Basel reforms and risk management innovations. Brian’s approach integrates deep technical knowledge with practical leadership, making him a valuable contributor to banking risk management education and practice.
Urs Bolt
Chairman, The Banking Academy
Urs Bolt is a seasoned professional with over 35 years of expertise in wealth management, investment banking, and technology. He helps individuals achieve financial well-being and advises senior leaders in financial services and technology on refining business strategies, developing markets, and forging impactful partnerships. Recognised as a global thought leader in digital banking, WealthTech, and decentralised finance, Urs is an active speaker, author, and jury member for esteemed awards and panels. A passionate advocate for sustainable progress, he champions energy policies that balance economic growth and ecological preservation through scientific solutions.
Sina Wulfmeyer
CDO @Unique FinanceGPT, AI Leader, AI Governance, #1 Woman in Banking and Fintech 2024 by Handelsblatt, Secure GenAI for Financial Services: Data Protection, IT Security & AI Governance Expert
Sina is Chief Data Officer at Unique AG – a rising European startup providing a GenAI-driven platform called Unique.AI to better understand customers and build more meaningful client relationships. Unique.AI is a tailored solution for the financial industry that aims to increase productivity by automating manual workload through AI and ChatGPT solutions.
Sina is a proven GenAI and data transformation specialist for financial applications with over 20 years of experience. Before Unique AG, Sina led data strategy projects at Credit Suisse AG and worked as a consultant at Accenture AG. She lectures on GenAI, AI Governance, and Data Protection at top universities like HSG St. Gallen and HEC Paris, inspiring future tech leaders. Sina also mentors startups on GenAI applications and serves on the ISO expert council in Switzerland. She was recently honored with the “Women in Banking and Fintech 2024” award for her Thought Leadership on Data Protection and AI Governance for GenAI applications for Financial Services by Handelsblatt (#1 business newspaper in Germany). Sina holds a PhD in Financial Modeling from the University of St. Gallen (HSG, Switzerland) and a Diploma in Economics from the University of Mannheim (Germany).
John Januszczak
President & CEO of UBX Philippines, the fintech venture studio and fund of Union Bank of the Philippines
John Januszczak is a seasoned fintech leader and the President & CEO of UBX Philippines, the fintech venture studio and fund of Union Bank of the Philippines. He was appointed to this role after joining UnionBank as a Consultant in 2018. Prior to this, he served as the Chief Operating Officer of Manulife Philippines and held leadership roles such as Head of Global Business Process Management at Manulife Financial and Vice President of Product Management at Meta Software Corporation. His extensive experience in operations, technology, and financial services has positioned him as a key driver of digital transformation in the fintech space.
Under John’s leadership, UBX has grown into Southeast Asia’s fastest-growing fintech, building a robust ecosystem that helps startups and fintech founders access expertise, funding, and customers. He has spearheaded the incubation of award-winning ventures such as i2i, SeekCap, and BUX, while also managing a corporate venture fund that successfully invests in and scales fintech startups. By leveraging corporate ecosystems, open finance, and embedded finance, John continues to drive financial inclusion, innovation, and strategic growth in the Philippine fintech landscape.
Jonny Fry
Former Group Head, Digital Assets Strategy,ClearBank
Jonny Fry led initiatives around blockchain and digital assets within the regulated banking environment at ClearBank. With over three decades of experience in financial services, Jonny is widely recognised as a thought leader in digital innovation. He is currently the CEO of TeamBlockchain, Chairman of Gemini Capital UK, and author of Digital Bytes, a weekly publication analysing blockchain developments. At ClearBank, he focused on integrating digital asset strategies to support institutional-grade infrastructure for next-generation financial services. In 2022, he was named CryptoAM’s “Influencer of the Year.”.
David Parsons
Chief Technology Officer, NiftyOne
David Parsons is an accomplished technology executive with over 25 years of experience leading digital financial infrastructure initiatives across the US and Europe. As Chief Technology Officer at NiftyOne, he drives innovation, technology strategy, and platform development. His expertise spans go-to-market strategies, business development, and regulatory frameworks, underpinned by a strong track record of working with global technology providers, hardware manufacturers, and software developers. David’s strategic vision and hands-on leadership have consistently enabled the successful deployment of scalable, secure, and compliant digital solutions in the financial sector.
Helen Child
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Helen Child is the Founder and CEO of Open Banking Excellence (OBE), the world’s leading community of Open Banking and Open Finance pioneers. With a legacy of innovation rooted in her family’s 400-year history in banking, Helen’s journey includes founding the UK’s first e-Money Licence Issuer to be awarded licences by Mastercard and Visa. She has played a pivotal role in the development of the UK’s Open Banking ecosystem and has become a global ambassador for the movement, advising governments and regulators in emerging markets like Brazil and Saudi Arabia.