World’s Top 100 Digital Banks Ranking 2025

Over the past decade, since the onset of the fintech boom, the financial services sector has witnessed the emergence of hundreds of stand-alone digital banks globally. These banks have revolutionised how digitally inclined consumers save, borrow, transact and invest.

To monitor this growing array of digital contenders, TABInsights has been assessing the performance of more than 160 leading digital banks from 42 markets since 2021, ranking them based on a balanced scorecard that evaluates capabilities across five key dimensions: customers, market/product coverage, profitability, asset and deposit growth, and funding. Scale and size are not the primary determinants; instead, factors such as profitability, operational efficiencies, the ability to secure funding, and the maintenance of a robust loan book and balance sheet are considered. This year’s ranking introduces a new indicator, "funding as a percentage of total assets," alongside "funding value," to better reflect the actual funding level in relation to a digital bank’s total assets.

The assessment covered over 160 leading players from 42 markets to identify the World’s Top 100 Digital Banks. The Top 100 are distributed across various regions: 47 from Asia Pacific, 30 from Europe, 10 from North America, seven from South America, and three each from the Middle East and Africa.

Rank Digital Bank Country/Headquarter Region Year of launch Customer Coverage Financials Balance Sheet Funding Final Score
# of users Growth /month Users /staff Total Score # of markets # of products Total Score ROE Gross revenue Revenue growth Revenue/ user CIR Total Score Assets Deposits LDR Total Score Funding Funding /assets Total Score
Score Score Score 30% Score Score 10% Score Score Score Score Score 30% Score Score Score 20% Score Score 10%
6 10 10 30.0 10 10 10.0 10 6 10 10 10 30.0 6 6 10 20.0 10 5 10.0 100.0
1 Nubank Brazil Latin and South America 2014 6 9 4 21.9 3 10 6.5 8 4 3 3 7 16.3 4 3 4 10.0 6 2 5.3 60.1
2 ING (Global) Netherlands Europe 1991 4 1 1 6.9 10 10 10.0 8 5 1 8 5 17.6 6 6 9 19.1 7 1 5.3 59.0
3 WeBank China Asia Pacific 2015 6 5 7 20.8 1 9 5.0 8 4 1 1 8 14.3 5 4 6 13.6 2 1 2.0 55.8
4 KakaoBank South Korea Asia Pacific 2017 4 8 4 18.5 1 9 5.0 3 2 1 2 7 9.8 4 4 10 16.4 6 3 6.0 55.6
5 T-Bank Russia Europe 2007 4 10 3 19.6 1 8 4.5 10 3 2 5 4 15.7 3 3 8 12.7 1 1 1.3 53.8
6 Ally Bank US North America 2009 3 1 1 5.8 1 10 5.5 6 4 0 10 5 16.3 6 6 10 20.0 7 2 6.0 53.6
7 ING Germany Europe <2000 2 1 1 4.6 1 10 5.5 10 3 2 8 7 19.6 6 6 8 18.2 4 1 3.3 51.2
8 MYBank China Asia Pacific 2015 5 4 5 16.2 1 5 3.0 5 3 1 2 9 13.0 5 4 9 16.4 2 1 2.0 50.6
9 Toss Bank South Korea Asia Pacific 2021 2 10 4 18.5 1 5 3.0 0 1 10 2 7 13.0 3 3 7 11.8 3 2 3.3 49.7
10 Su Merchants Bank China Asia Pacific 2017 5 2 7 16.2 1 7 4.0 6 2 1 1 10 13.0 3 3 9 13.6 2 1 2.0 48.8
11 Klarna Sweden Europe 2017 6 1 5 13.8 10 4 7.0 0 3 1 1 0 3.3 3 2 9 12.7 6 5 7.3 44.2
12 Z-Bank China Asia Pacific 2017 5 3 7 17.3 1 4 2.5 5 1 1 1 8 10.4 3 3 7 11.8 2 1 2.0 44.1
13 Banco Inter Brazil Latin and South America 2015 4 2 3 10.4 2 11 6.5 4 2 2 2 4 9.1 3 2 9 12.7 4 3 4.7 43.4
14 K Bank South Korea Asia Pacific 2017 2 4 4 11.5 1 10 5.5 1 1 1 2 8 8.5 3 3 10 14.5 3 2 3.3 43.4
15 SBI Sumishin Net Bank Japan Asia Pacific 2007 2 2 3 8.1 1 10 5.5 7 1 1 3 5 11.1 5 4 10 17.3 1 1 1.3 43.3
16 Rakuten Bank Japan Asia Pacific 2001 3 2 4 10.4 1 10 5.5 6 2 1 2 6 11.1 6 5 5 14.5 1 1 1.3 42.9
17 Revolut UK Europe 2015 4 1 2 8.1 10 9 9.5 9 3 4 2 3 13.7 3 3 1 6.4 4 2 4.0 41.6
18 OakNorth Bank UK Europe 2015 1 2 1 4.6 1 5 3.0 7 1 2 10 9 18.9 2 2 10 12.7 1 2 2.0 41.3
19 C6 Brazil Latin and South America 2019 4 6 3 15.0 1 10 5.5 0 1 1 1 0 2.0 3 2 9 12.7 4 5 6.0 41.2
20 knab Netherlands Europe 2012 1 1 1 3.5 1 10 5.5 7 1 3 10 5 17.0 3 3 7 11.8 2 1 2.0 39.7
21 Tangerine Canada North America 2012 1 1 1 3.5 1 7 4.0 9 3 2 9 8 20.2 4 4 3 10.0 1 1 1.3 39.0
22 SeaBank Indonesia Asia Pacific 2021 2 4 3 10.4 1 4 2.5 2 1 2 2 10 11.1 1 1 10 10.9 1 5 4.0 38.9
23 aiBank China Asia Pacific 2017 6 2 6 16.2 1 6 3.5 5 2 1 1 8 11.1 3 2 1 5.5 2 2 2.7 38.9
24 KCB Bank China Asia Pacific 2015 4 1 6 12.7 1 4 2.5 4 1 1 1 9 10.4 3 2 8 11.8 1 1 1.3 38.8
25 XW Bank China Asia Pacific 2016 5 1 6 13.8 1 4 2.5 6 2 2 1 10 13.7 3 2 3 7.3 1 1 1.3 38.6
26 Starling Bank UK Europe 2015 1 2 1 4.6 1 7 4.0 10 2 2 6 5 16.3 3 3 5 10.0 3 2 3.3 38.3
27 au Jibun Bank Japan Asia Pacific 2008 2 1 3 6.9 1 10 5.5 5 1 2 3 3 9.1 4 3 9 14.5 2 1 2.0 38.1
28 Sony Bank Japan Asia Pacific 2001 1 1 2 4.6 1 10 5.5 6 1 1 6 3 11.1 4 3 10 15.5 1 1 1.3 38.0
29 Axos Bank US North America 2000 1 1 1 3.5 1 8 4.5 8 2 1 6 6 15.0 3 3 9 13.6 1 1 1.3 37.9
30 bunq Netherlands Europe 2015 3 1 5 10.4 10 7 8.5 7 1 5 1 3 11.1 2 2 3 6.4 1 1 1.3 37.7
31 TymeBank South Africa Middle East and Africa 2019 2 7 4 15.0 2 7 4.5 0 1 8 1 0 6.5 1 1 6 7.3 1 5 4.0 37.3
32 SoFi US North America 2011 2 2 1 5.8 2 10 6.0 0 3 2 7 0 7.8 4 3 4 10.0 7 4 7.3 36.9
33 Air Bank Czech Republic Europe 2011 1 2 1 4.6 2 8 5.0 8 1 1 7 6 15.0 2 2 8 10.9 1 1 1.3 36.9
34 PicPay Bank Brazil Latin and South America 2021 4 2 3 10.4 1 9 5.0 10 1 10 1 3 16.3 1 1 2 3.6 1 1 1.3 36.7
35 Banca Widiba Italy Europe 2014 1 0 1 2.3 1 10 5.5 10 1 3 10 6 19.6 3 3 2 7.3 1 2 2.0 36.6
36 ING Australia Asia Pacific 1999 1 1 1 3.5 1 8 4.5 6 2 1 7 6 14.3 4 4 5 11.8 2 1 2.0 36.1
37 Boursobank France Europe 1995 2 4 3 10.4 1 10 5.5 0 2 1 5 0 5.2 5 4 5 12.7 2 1 2.0 35.8
38 Yillion Bank China Asia Pacific 2017 4 1 7 13.8 1 5 3.0 1 1 0 1 6 5.9 2 1 9 10.9 1 2 2.0 35.6
39 O-Bank Taiwan Asia Pacific 2017 1 1 1 3.5 1 9 5.0 3 1 0 10 5 12.4 3 2 8 11.8 2 2 2.7 35.3
40 Openbank Spain Europe 1995 1 1 1 3.5 4 10 7.0 5 1 5 6 5 14.3 3 3 2 7.3 2 2 2.7 34.7
41 CIMB Bank Philippines Asia Pacific 2018 2 2 5 10.4 1 7 4.0 1 1 5 1 5 8.5 1 1 8 9.1 1 3 2.7 34.6
42 Zopa Bank UK Europe 2020 1 1 1 3.5 1 5 3.0 2 1 2 7 7 12.4 2 1 9 10.9 2 4 4.0 33.8
43 Northmill Bank Sweden Europe 2006 1 1 2 4.6 4 6 5.0 7 1 1 5 7 13.7 1 1 8 9.1 1 1 1.3 33.7
44 imaginBank Spain Europe 2016 1 2 5 9.2 1 8 4.5 7 1 1 3 7 11.1 1 1 5 6.4 1 2 2.0 33.2
45 ANEXT Bank Singapore Asia Pacific 2022 1 1 1 3.5 1 3 2.0 0 1 10 10 0 13.7 1 1 9 10.0 1 5 4.0 33.2
46 Kompasbank Denmark Europe 2021 1 2 1 4.6 1 3 2.0 0 1 10 10 0 13.7 1 1 8 9.1 1 4 3.3 32.7
47 UnionDigital Bank Philippines Asia Pacific 2022 1 1 4 6.9 1 3 2.0 3 1 10 2 7 15.0 1 1 4 5.5 1 4 3.3 32.7
48 illimity Italy Europe 2019 1 1 1 3.5 1 7 4.0 6 1 1 10 3 13.7 2 1 8 10.0 1 1 1.3 32.5
49 N26 Germany Europe 2015 2 1 3 6.9 10 8 9.0 0 1 2 2 0 3.3 2 2 4 7.3 4 5 6.0 32.5
50 Trust Bank Singapore Asia Pacific 2022 1 8 2 12.7 1 6 3.5 0 1 10 2 0 8.5 1 1 2 3.6 1 5 4.0 32.3
51 PayPay Bank Japan Asia Pacific 2018 2 2 4 9.2 1 8 4.5 3 1 1 2 2 5.9 3 3 5 10.0 2 2 2.7 32.3
52 Bank Jago Indonesia Asia Pacific 2020 3 2 5 11.5 1 6 3.5 1 1 1 1 2 3.9 1 1 7 8.2 2 5 4.7 31.8
53 WEX Bank US North America 2000 1 1 1 3.5 1 3 2.0 10 3 0 5 4 14.3 2 2 7 10.0 1 1 1.3 31.1
54 Allica Bank UK Europe 2020 1 1 1 3.5 1 4 2.5 3 1 3 10 3 13.0 1 1 9 10.0 1 2 2.0 31.0
55 Bank Aladin Indonesia Asia Pacific 2022 1 1 4 6.9 1 6 3.5 0 1 8 1 0 6.5 1 1 9 10.0 1 5 4.0 30.9
56 Green Link Digital Bank Singapore Asia Pacific 2022 1 1 1 3.5 1 4 2.5 0 1 10 10 0 13.7 1 1 6 7.3 1 5 4.0 30.9
57 Aprila Bank Norway Europe 2018 1 1 1 3.5 1 2 1.5 4 1 3 10 4 14.3 1 1 6 7.3 1 5 4.0 30.6
58 LendingClub Bank US North America 2021 1 1 2 4.6 1 5 3.0 2 2 0 6 3 8.5 2 2 9 11.8 2 2 2.7 30.6
59 Mox Bank Hong Kong Asia Pacific 2020 1 3 1 5.8 1 7 4.0 0 1 6 5 0 7.8 1 1 7 8.2 2 5 4.7 30.4
60 livi Bank Hong Kong Asia Pacific 2020 1 1 1 3.5 1 6 3.5 0 1 10 3 0 9.1 1 1 9 10.0 1 5 4.0 30.1
61 Alex Bank Australia Asia Pacific 2021 1 1 1 3.5 1 4 2.5 0 1 3 10 0 9.1 1 1 10 10.9 1 5 4.0 30.0
62 Monzo UK Europe 2015 2 1 2 5.8 2 8 5.0 1 2 4 3 2 7.8 3 3 2 7.3 3 3 4.0 29.9
63 Judo Bank Australia Asia Pacific 2018 1 2 1 4.6 1 4 2.5 2 1 2 10 5 13.0 2 1 1 3.6 4 5 6.0 29.8
64 Atom Bank UK Europe 2015 1 1 1 3.5 1 4 2.5 1 1 1 9 3 9.8 2 2 8 10.9 2 2 2.7 29.3
65 Maya Bank Philippines Asia Pacific 2022 1 3 6 11.5 1 5 3.0 0 1 10 1 1 8.5 1 1 2 3.6 1 3 2.7 29.3
66 Wio Bank UAE Middle East and Africa 2022 1 2 1 4.6 1 6 3.5 1 1 10 10 0 14.3 1 1 1 2.7 2 4 4.0 29.2
67 Neon Brazil Latin and South America 2016 4 4 4 13.8 1 7 4.0 0 1 4 1 0 3.9 1 1 1 2.7 2 5 4.7 29.2
68 Airtel Payments Bank India Asia Pacific 2017 6 0 6 13.8 1 6 3.5 3 1 2 1 0 4.6 1 1 1 2.7 1 5 4.0 28.6
69 LINE Bank Taiwan Asia Pacific 2021 1 3 2 6.9 1 7 4.0 0 1 5 1 0 4.6 1 1 8 9.1 1 5 4.0 28.6
70 Fjord Bank Lithuania Europe 2019 1 1 1 3.5 5 5 5.0 0 1 4 6 0 7.2 1 1 7 8.2 1 5 4.0 27.8
71 Seven Bank Japan Asia Pacific 2001 1 1 2 4.6 4 5 4.5 6 2 1 7 2 11.7 3 2 1 5.5 1 1 1.3 27.6
72 NBKC US North America 1999 1 1 1 3.5 1 9 5.0 6 1 0 3 2 7.8 1 1 9 10.0 1 1 1.3 27.6
73 PAObank Hong Kong Asia Pacific 2020 1 1 1 3.5 1 3 2.0 0 1 0 10 0 7.2 1 1 10 10.9 1 5 4.0 27.5
74 WeLab Bank Hong Kong Asia Pacific 2020 1 5 1 8.1 1 6 3.5 0 1 2 1 0 2.6 1 1 8 9.1 1 5 4.0 27.3
75 Fortuneo France Europe 2000 1 1 2 4.6 2 10 6.0 3 1 1 6 1 7.8 3 3 2 7.3 1 1 1.3 27.0
76 Allo Bank Indonesia Asia Pacific 2021 2 2 4 9.2 1 4 2.5 3 1 2 1 6 8.5 1 1 1 2.7 1 5 4.0 26.9
77 blu Indonesia Asia Pacific 2021 1 1 2 4.6 1 8 4.5 1 1 4 1 2 5.9 1 1 6 7.3 1 5 4.0 26.3
78 Cake Vietnam Asia Pacific 2021 1 3 4 9.2 1 6 3.5 0 1 10 1 0 7.8 1 1 2 3.6 1 2 2.0 26.2
79 ZA Bank Hong Kong Asia Pacific 2020 1 3 1 5.8 1 8 4.5 0 1 2 3 0 3.9 1 1 6 7.3 2 5 4.7 26.1
80 Hello Bank! France Europe 2013 1 1 2 4.6 5 10 7.5 0 1 1 5 0 4.6 4 3 1 7.3 2 1 2.0 26.0
81 Carbon Nigeria Middle East and Africa 2012 1 1 5 8.1 3 3 3.0 2 1 1 1 8 8.5 1 1 2 3.6 1 2 2.0 25.2
82 Marcus US North America 2016 1 0 1 2.3 1 4 2.5 0 3 0 7 0 6.5 6 6 1 11.8 2 1 2.0 25.1
83 MariBank Singapore Asia Pacific 2022 1 5 1 8.1 1 4 2.5 0 1 10 1 0 7.8 1 1 1 2.7 1 5 4.0 25.1
84 Rakuten Bank Taiwan Asia Pacific 2021 1 1 1 3.5 1 7 4.0 0 1 10 1 0 7.8 1 1 4 5.5 1 5 4.0 24.7
85 SweepBank Malta Europe 2021 1 1 1 3.5 3 6 4.5 0 1 2 7 0 6.5 1 1 7 8.2 1 2 2.0 24.7
86 Ant Bank Hong Kong Asia Pacific 2020 1 1 1 3.5 1 3 2.0 0 1 9 2 0 7.8 1 1 6 7.3 1 5 4.0 24.6
87 Next Bank Taiwan Asia Pacific 2022 1 1 1 3.5 1 9 5.0 0 1 5 1 0 4.6 1 1 6 7.3 1 5 4.0 24.3
88 Tandem UK Europe 2014 1 1 1 3.5 1 5 3.0 0 1 1 10 2 9.1 2 1 5 7.3 1 1 1.3 24.2
89 Mashreq Neo UAE Middle East and Africa 2017 1 5 3 10.4 2 9 5.5 0 1 1 2 0 2.6 1 1 2 3.6 1 2 2.0 24.1
90 EQ Bank Canada North America 2016 1 1 1 3.5 1 5 3.0 4 1 1 7 4 11.1 2 2 1 4.5 1 2 2.0 24.1
91 GXS Bank Singapore Asia Pacific 2022 1 3 1 5.8 2 4 3.0 0 1 7 1 0 5.9 1 1 3 4.5 2 5 4.7 23.9
92 First Internet Bank US North America 1999 1 1 1 3.5 1 7 4.0 2 1 0 2 2 4.6 1 1 9 10.0 1 1 1.3 23.4
93 Liv. UAE Middle East and Africa 2017 1 1 2 4.6 1 8 4.5 2 1 1 4 5 8.5 1 1 2 3.6 1 2 2.0 23.2
94 LINE BK Thailand Asia Pacific 2020 2 3 5 11.5 1 5 3.0 0 1 1 1 0 2.0 1 1 3 4.5 1 2 2.0 23.0
95 BruBank Argentina Latin and South America 2019 1 2 4 8.1 1 9 5.0 0 1 2 2 2 4.6 1 1 1 2.7 1 3 2.7 23.0
96 Lunar Denmark Europe 2015 1 1 1 3.5 3 9 6.0 0 1 3 4 0 5.2 1 1 2 3.6 2 5 4.7 23.0
97 Uala Argentina Latin and South America 2017 2 1 2 5.8 3 9 6.0 0 1 2 3 0 3.9 2 1 2 4.5 2 2 2.7 22.9
98 Paytm Payments Bank India Asia Pacific 2017 6 1 5 13.8 1 6 3.5 0 1 0 1 0 1.3 1 1 1 2.7 1 1 1.3 22.7
99 Kuda Nigeria Middle East and Africa 2019 2 1 5 9.2 3 6 4.5 0 1 4 1 0 3.9 1 1 1 2.7 1 2 2.0 22.4
100 Zempler Bank UK Europe 2005 1 2 4 8.1 1 5 3.0 5 1 2 2 1 7.2 1 1 1 2.7 1 1 1.3 22.3

Notes:

  • Scores for ING Global are based on group retail banking.
  • Scores for ING Australia were adjusted for retail banking.
  • Scores for digital banks in Japan reflect the calendar year 2023.
  • Scores for payments banks in India reflect the fiscal year 2024, which ends in March 2024.
  • blu by BCA Indonesia is based on data from BCA Digital.
  • Under the assessment dimension ‘coverage’, we mapped the product scope of digital banks across 12 top line products including mortgage, personal loan or SME loan, car loan, credit card, CASA account, time deposit, debit card, e-wallet, international remittances, mutual fund or fixed income, life insurance and non-life insurance.

Source: TABInsights

World’s Top 100 Digital Banks Ranking 2024

Over the past decade, since the start of the fintech boom, the financial services sector has witnessed the emergence of hundreds of stand-alone digital banks globally. These banks have revolutionised how digitally inclined consumers save, borrow, transact and invest.

To monitor this growing array of digital contenders, TABInsights has been assessing the performance of more than 150 leading digital banks globally since 2021, ranking them based on a balanced scorecard. This scorecard evaluates capabilities across five key dimensions: customers, market/product coverage, profitability, asset and deposit growth, and funding. Scale and size aren't the primary determinants; instead, they're weighed against factors like profitability, operational efficiencies, the ability to secure funding, and the manner in which these digital banks maintain a robust loan book and balance sheet.

The assessment encompassed over 150 leading players from 39 markets to identify the Global Top 100 Digital banks. The Top 100 are distributed across various regions: 41 from Asia Pacific, 38 from Europe, 10 from North America, five from South America, and three each from the Middle East and Africa.

Rank Digital Bank Country/Headquarter Year of launch Customer Coverage Financials Balance Sheet Funding Final Score
# of users Growth /month Users /staff Total Score # of markets # of products Total Score ROE Gross revenue Revenue growth Revenue/ user CIR Total Score Assets Deposits LDR Total Score Funding Total Score
Score Score Score 30% Score Score 10% Score Score Score Score Score 30% Score Score Score 20% Score 10%
6 10 10 30.0 10 10 10.0 10 6 10 10 10 30.0 6 6 10 20.0 10 10.0 100.0
1 WeBank China 2015 6 5 7 20.8 1 9 5.0 9 4 2 1 8 15.7 5 4 9 16.4 2 2.0 59.8
2 Ally Bank US 2009 3 1 1 5.8 1 10 5.5 8 4 1 10 6 18.9 6 6 10 20.0 8 8.0 58.2
3 ING (Global) Netherlands 1991 4 0 1 5.8 10 10 10.0 6 5 0 7 3 13.7 6 6 9 19.1 8 8.0 56.6
4 KakaoBank South Korea 2017 4 9 4 19.6 1 8 4.5 3 2 2 2 6 9.8 4 3 10 15.5 6 6.0 55.4
5 Nubank Brazil 2014 5 9 4 20.8 3 9 6.0 0 3 5 2 3 8.5 3 3 3 8.2 6 6.0 49.4
6 Suning Bank China 2017 5 2 7 16.2 1 6 3.5 7 2 1 1 10 13.7 3 3 9 13.6 2 2.0 49.0
7 Tinkoff Bank Russia 2007 4 9 3 18.5 1 8 4.5 6 3 1 5 4 12.4 3 3 7 11.8 1 1.0 48.2
8 ING Germany 2000 2 0 1 3.5 1 10 5.5 7 3 1 6 5 14.3 6 6 9 19.1 5 5.0 47.4
9 MYBank China 2015 4 1 5 11.5 1 4 2.5 6 3 1 2 9 13.7 5 4 10 17.3 2 2.0 47.0
10 K-Bank South Korea 2017 2 5 4 12.7 1 9 5.0 2 1 3 2 7 9.8 3 3 9 13.6 4 4.0 45.1
11 SBI Sumishin Net Bank Japan 2007 2 2 3 8.1 1 10 5.5 6 1 1 4 5 11.1 5 4 10 17.3 1 1.0 42.9
12 Klarna Sweden 2017 6 1 5 13.8 10 4 7.0 0 3 1 1 0 3.3 3 2 9 12.7 6 6.0 42.8
13 Toss Bank South Korea 2021 2 10 4 18.5 1 4 2.5 0 1 10 1 0 7.8 3 3 5 10.0 3 3.0 41.8
14 Rakuten Bank Japan 2001 3 2 4 10.4 1 10 5.5 6 2 1 2 5 10.4 5 5 5 13.6 1 1.0 41.0
15 Sony Bank Japan 2001 1 1 2 4.6 1 10 5.5 6 1 1 6 4 11.7 4 3 10 15.5 2 2.0 39.3
16 KCB Bank China 2015 3 1 5 10.4 1 4 2.5 5 1 5 2 9 14.3 2 2 8 10.9 1 1.0 39.1
17 aiBank China 2017 6 2 6 16.2 1 6 3.5 4 2 2 1 8 11.1 3 2 1 5.5 2 2.0 38.2
18 Starling Bank UK 2015 1 3 1 5.8 1 5 3.0 9 1 5 5 5 16.3 3 3 5 10.0 3 3.0 38.1
19 OakNorth Bank UK 2015 1 1 1 3.5 1 5 3.0 7 1 1 10 9 18.3 2 1 10 11.8 1 1.0 37.5
20 XW Bank China 2016 5 1 6 13.8 1 4 2.5 5 2 2 1 9 12.4 3 2 3 7.3 1 1.0 37.0
21 Z-Bank China 2017 4 1 6 12.7 1 4 2.5 2 1 1 1 7 7.8 3 3 7 11.8 2 2.0 36.8
22 C6 Brazil 2019 3 5 2 11.5 1 9 5.0 0 1 6 1 0 5.2 2 1 9 10.9 4 4.0 36.7
23 Wise UK 2011 3 1 2 6.9 10 3 6.5 8 3 3 3 5 14.3 3 1 1 4.5 4 4.0 36.3
24 Air Bank Czech Republic 2011 1 2 1 4.6 2 8 5.0 8 1 2 6 7 15.7 2 2 7 10.0 1 1.0 36.3
25 LendingClub Bank US 2021 1 1 2 4.6 1 3 2.0 7 3 2 7 3 14.3 2 2 10 12.7 2 2.0 35.7
26 ING Australia 1999 1 1 1 3.5 1 8 4.5 5 2 1 7 6 13.7 4 4 5 11.8 2 2.0 35.5
27 Tangerine Canada 2012 1 1 1 3.5 1 7 4.0 7 2 3 7 6 16.3 4 4 3 10.0 1 1.0 34.8
28 Axos Bank US 2000 1 1 1 3.5 1 8 4.5 7 2 1 1 6 11.1 3 3 9 13.6 1 1.0 33.7
29 illimity Italy 2019 1 1 1 3.5 1 7 4.0 5 1 1 10 4 13.7 2 1 9 10.9 1 1.0 33.1
30 knab Netherlands 2012 1 1 1 3.5 1 10 5.5 2 1 0 10 1 9.1 3 3 8 12.7 2 2.0 32.8
31 au Jibun Bank Japan 2008 1 1 4 6.9 1 9 5.0 2 1 1 3 1 5.2 3 3 9 13.6 2 2.0 32.8
32 Revolut UK 2015 4 1 2 8.1 10 9 9.5 2 3 2 2 1 6.5 3 1 1 4.5 4 4.0 32.6
33 imaginBank Spain 2016 1 2 6 10.4 1 8 4.5 7 1 1 1 7 11.1 1 1 4 5.5 1 1.0 32.4
34 Northmill Bank Sweden 2006 1 1 2 4.6 4 6 5.0 5 1 2 4 7 12.4 1 1 8 9.1 1 1.0 32.1
35 Boursorama France 1995 1 4 3 9.2 1 10 5.5 0 1 1 2 0 2.6 5 4 6 13.6 1 1.0 32.0
36 Allo Bank Indonesia 2021 2 6 4 13.8 1 4 2.5 4 1 6 1 6 11.7 1 1 1 2.7 1 1.0 31.8
37 Yillion Bank China 2017 4 1 7 13.8 1 5 3.0 2 1 0 1 6 6.5 2 1 5 7.3 1 1.0 31.6
38 Marcus US 2016 3 3 3 10.4 1 4 2.5 0 3 1 5 0 5.9 6 6 1 11.8 1 1.0 31.6
39 Tandem UK 2014 1 1 1 3.5 1 6 3.5 0 1 10 10 1 14.3 1 1 8 9.1 1 1.0 31.4
40 SeaBank Indonesia 2021 1 1 1 3.5 1 4 2.5 1 1 10 1 9 14.3 1 1 9 10.0 1 1.0 31.3
41 bunq Netherlands 2015 2 1 4 8.1 10 7 8.5 0 1 6 1 0 5.2 1 1 7 8.2 1 1.0 31.0
42 Airtel P Bank India 2017 6 5 7 20.8 1 5 3.0 1 1 2 1 0 3.3 1 1 1 2.7 1 1.0 30.8
43 TymeBank South Africa 2019 2 6 4 13.8 1 5 3.0 0 1 8 1 0 6.5 1 1 5 6.4 1 1.0 30.7
44 PayPay Bank Japan 2018 2 2 4 9.2 1 7 4.0 3 1 1 2 2 5.9 3 3 4 9.1 2 2.0 30.2
45 Fortuneo France 2000 1 1 1 3.5 1 10 5.5 1 2 1 6 0 6.5 3 3 9 13.6 1 1.0 30.1
46 N26 Germany 2015 2 1 3 6.9 10 7 8.5 0 1 3 1 0 3.3 2 2 4 7.3 4 4.0 30.0
47 Bank Jago Indonesia 2020 2 3 4 10.4 1 6 3.5 1 1 5 1 2 6.5 1 1 6 7.3 2 2.0 29.7
48 WEX Bank US 2000 1 1 1 3.5 1 3 2.0 9 3 1 5 2 13 2 1 8 10.0 1 1.0 29.5
49 Trust Bank Singapore 2022 1 10 1 13.8 1 5 3.0 0 1 10 1 0 7.8 1 1 2 3.6 1 1.0 29.3
50 Fjord Bank Lithuania 2019 1 1 1 3.5 4 5 4.5 0 1 10 6 0 11.1 1 1 8 9.1 1 1.0 29.1
51 SoFi US 2011 2 1 1 4.6 2 10 6.0 0 3 2 7 0 7.8 3 2 1 5.5 5 5.0 28.9
52 Zopa Bank UK 2020 1 1 1 3.5 1 5 3.0 0 1 4 6 6 11.1 1 1 8 9.1 2 2.0 28.6
53 MOX Bank Hong Kong 2020 1 4 1 6.9 1 5 3.0 0 1 10 3 0 9.1 1 1 7 8.2 1 1.0 28.2
54 NBKC US 1999 1 1 1 3.5 1 9 5.0 6 1 0 7 2 10.4 1 1 7 8.2 1 1.0 28.1
55 Neon Brazil 2016 4 5 3 13.8 1 6 3.5 0 1 7 1 0 5.9 1 1 1 2.7 2 2.0 27.9
56 GXS Bank Singapore 2022 1 10 1 13.8 1 4 2.5 0 1 10 1 0 7.8 1 1 1 2.7 1 1.0 27.9
57 UnionDigital Bank Philippines 2022 1 6 4 12.7 1 3 2.0 0 1 2 1 0 2.6 1 1 8 9.1 1 1.0 27.4
58 SweepBank Malta 2021 1 1 1 3.5 5 6 5.5 0 1 4 6 0 7.2 1 1 9 10.0 1 1.0 27.1
59 Judo Bank Australia 2018 1 1 1 3.5 1 4 2.5 2 1 4 10 3 13 2 1 1 3.6 4 4.0 26.6
60 Monobank Ukraine 2017 2 9 3 16.2 1 8 4.5 0 1 1 1 0 2 1 1 1 2.7 1 1.0 26.3
61 Seven Bank Japan 2001 1 1 2 4.6 4 5 4.5 4 2 1 7 2 10.4 3 2 1 5.5 1 1.0 26.0
62 Anext Bank Singapore 2022 1 1 1 3.5 1 3 2.0 0 1 10 5 0 10.4 1 1 8 9.1 1 1.0 26.0
63 Allica Bank UK 2020 1 1 1 3.5 1 3 2.0 0 1 10 1 1 8.5 1 1 10 10.9 1 1.0 25.8
64 Atom Bank UK 2015 1 1 1 3.5 1 4 2.5 0 1 2 10 0 8.5 2 2 6 9.1 2 2.0 25.5
65 WeLab Bank Hong Kong 2020 1 1 1 3.5 1 5 3.0 0 1 10 1 0 7.8 1 1 9 10.0 1 1.0 25.3
66 ZA Bank Hong Kong 2020 1 4 1 6.9 1 8 4.5 0 1 3 3 0 4.6 1 1 6 7.3 2 2.0 25.3
67 Carbon Nigeria 2012 1 1 5 8.1 3 3 3.0 5 1 1 1 8 10.4 1 1 1 2.7 1 1.0 25.2
68 Paytm P Bank India 2017 6 1 5 13.8 1 6 3.5 3 1 1 1 0 3.9 1 1 1 2.7 1 1.0 25.0
69 CIMB Philippines 2018 2 2 4 9.2 1 6 3.5 0 1 4 1 0 3.9 1 1 6 7.3 1 1.0 24.9
70 PAObank Hong Kong 2020 1 1 1 3.5 1 3 2.0 0 1 7 3 0 7.2 1 1 10 10.9 1 1.0 24.5
71 Openbank Spain 1995 1 1 1 3.5 5 10 7.5 1 1 1 4 1 5.2 3 3 2 7.3 1 1.0 24.5
72 Monzo UK 2015 2 1 2 5.8 2 8 5.0 0 1 5 2 0 5.2 2 2 2 5.5 3 3.0 24.4
73 First Internet Bank US 1999 1 1 1 3.5 1 6 3.5 4 1 1 1 4 7.2 1 1 8 9.1 1 1.0 24.2
74 Lunar Denmark 2015 1 2 1 4.6 3 8 5.5 0 1 10 2 0 8.5 1 1 3 4.5 1 1.0 24.1
75 Chime US 2014 3 2 3 9.2 2 5 3.5 0 2 2 3 0 4.6 1 1 1 2.7 4 4.0 24.0
76 Kompasbank Denmark 2021 1 1 1 3.5 1 2 1.5 0 1 10 5 0 10.4 1 1 6 7.3 1 1.0 23.7
77 Aprila Bank Norway 2018 1 1 1 3.5 1 2 1.5 0 1 4 10 2 11.1 1 1 5 6.4 1 1.0 23.4
78 Alex Bank Australia 2021 1 1 1 3.5 1 4 2.5 0 1 10 10 0 13.7 1 1 1 2.7 1 1.0 23.4
79 livi Bank Hong Kong 2020 1 2 1 4.6 1 6 3.5 0 1 10 1 0 7.8 1 1 5 6.4 1 1.0 23.3
80 Hello Bank! France 2013 1 1 2 4.6 5 10 7.5 0 1 1 2 0 2.6 4 3 1 7.3 1 1.0 23.0
81 LINE BK Thailand 2020 2 4 4 11.5 1 5 3.0 0 1 2 1 0 2.6 1 1 3 4.5 1 1.0 22.7
82 Curve UK 2018 1 1 4 6.9 10 4 7.0 0 1 2 1 0 2.6 1 1 1 2.7 3 3.0 22.3
83 Green Link Digital Bank Singapore 2022 1 1 1 3.5 1 4 2.5 0 1 10 1 0 7.8 1 1 6 7.3 1 1.0 22.1
84 Mach Chile 2017 1 4 4 10.4 1 7 4.0 0 1 3 1 0 3.3 1 1 1 2.7 1 1.0 21.4
85 Orange Bank France 2017 1 2 2 5.8 2 5 3.5 0 1 1 1 0 2 1 1 8 9.1 1 1.0 21.3
86 Maya Bank Philippines 2022 1 4 5 11.5 1 4 2.5 0 1 2 1 0 2.6 1 1 2 3.6 1 1.0 21.3
87 NSDL P Bank India 2017 1 1 2 4.6 1 4 2.5 0 1 10 5 0 10.4 1 1 1 2.7 1 1.0 21.3
88 Lydia France 2013 2 3 5 11.5 3 5 4.0 0 1 1 1 0 2 1 1 1 2.7 1 1.0 21.2
89 Monabanq France 2006 1 1 1 3.5 1 9 5.0 0 1 1 2 0 2.6 1 1 8 9.1 1 1.0 21.2
90 Papara Turkey 2016 3 1 5 10.4 1 5 3.0 1 1 2 1 1 3.9 1 1 1 2.7 1 1.0 21.0
91 Holvi Finland 2011 1 1 1 3.5 9 4 6.5 0 1 4 6 0 7.2 1 1 1 2.7 1 1.0 20.9
92 Mashreq Neo UAE 2017 1 1 5 8.1 1 9 5.0 0 1 2 3 0 3.9 1 1 1 2.7 1 1.0 20.7
93 LINE Bank Taiwan 2021 1 5 2 9.2 1 5 3.0 0 0 0 0 0 0 1 1 6 7.3 1 1.0 20.5
94 Liv. UAE 2017 1 1 3 5.8 2 8 5.0 1 1 1 3 3 5.9 1 1 1 2.7 1 1.0 20.4
95 Uala Argentina 2017 2 2 2 6.9 3 5 4.0 0 1 3 3 0 4.6 1 1 1 2.7 2 2.0 20.2
96 blu Indonesia 2021 1 1 2 4.6 1 5 3.0 0 1 4 1 0 3.9 1 1 6 7.3 1 1.0 19.8
97 Kuda Nigeria 2019 1 3 5 10.4 2 5 3.5 0 1 1 1 0 2 1 1 1 2.7 1 1.0 19.6
98 ila Bahrain 2020 1 4 2 8.1 2 7 4.5 0 1 2 2 0 3.3 1 1 1 2.7 1 1.0 19.6
99 Monese UK 2015 1 1 3 5.8 10 6 8.0 0 1 1 1 0 2 1 1 1 2.7 1 1.0 19.5
100 Qonto France 2017 1 1 1 3.5 4 5 4.5 0 1 1 8 0 6.5 1 1 1 2.7 2 2.0 19.2

Notes:

  • Scores for ING Global are based on group retail banking.
  • Scores for ING Australia were adjusted for retail banking.
  • Scores for digital banks in Japan reflect the calendar year 2022.
  • Scores for payment banks in India reflect the fiscal year 2022, which concludes in March 2022.
  • blu by BCA Indonesia is based on data from BCA Digital.
  • Under the assessment dimension 'coverage,' we mapped the product scope of digital banks across 12 top-line products, including mortgage, personal loan, car loan, credit card, CASA account, time deposit, debit card, e-wallet, international remittances, mutual fund/fixed income, life insurance, and non-life insurance.

Source: TABInsights

World’s Top 100 Digital Banks Ranking 2023

Over the last decade since the start of the fintech boom, the financial services sector has seen the rise of more than a hundred stand-alone digital banks globally. They have transformed the way digitally inclined consumers save, borrow, transact and invest.

To track this increasing array of mobile based virtual contenders, TABInsights has launched the world’s first comprehensive assessment of global digital banks that ranks them according to a balanced scorecard derived from an objective and transparent set of evaluation criteria. The scorecard assessment covers capabilities mapped across five key dimensions: customer, market/product coverage, profitability, asset and deposit growth and funding. Scale and size are not the main determinant, and are balanced with profitability, operational efficiencies, the ability to raise funds and the way these digital banks grow a healthy loan book and balance sheet. The global top 100 digital bank ranking covers digital banks from 36 countries across all major world regions.

Rank Digital Bank Country/Headquarter Year of launch Customer Coverage Financials Balance Sheet Funding Final score
# of users Growth /month Users /staff Total Score # of markets # of products Total Score ROE Gross revenue Revenue growth Revenue/ user CIR Total Score Assets Deposits LDR Total Score Funding Total Score
Score Score Score 30% Score Score 10% Score Score Score Score Score 30% Score Score Score 20% Score 10%
10 10 10 30.0 10 10 10.0 10 10 10 10 10 30.0 10 10 10 20.0 10 10.0 100.0
1 WeBank China 2015 10 10 7 27.0 1 9 5.0 8 5 2 1 8 14.4 9 6 10 16.7 2 2.0 65.1
2 ING (Global) Netherland 1991 7 0 1 8.0 10 9 9.5 6 7 1 8 3 15.0 10 10 9 19.3 9 9.0 60.8
3 Ally Bank US 2009 4 4 1 9.0 1 10 5.5 7 6 1 10 6 18.0 10 10 10 20.0 8 8.0 60.5
4 MYBank China 2015 8 7 5 20.0 1 3 2.0 4 5 3 2 8 13.2 9 5 10 16.0 3 3.0 54.2
5 Klarna Sweden 2017 10 10 5 25.0 10 2 6.0 0 5 2 1 0 4.8 4 2 7 8.7 6 6.0 50.5
6 Tinkoff Bank Russia 2007 5 7 3 15.0 1 8 4.5 10 5 2 5 9 18.6 4 3 10 11.3 1 1.0 50.4
7 Suning Bank China 2017 8 8 7 23.0 1 4 2.5 5 4 1 1 10 12.6 4 3 8 10.0 2 2.0 50.1
8 KakaoBank South Korea 2017 5 6 4 15.0 1 8 4.5 2 4 3 2 6 10.2 5 4 10 12.7 6 6.0 48.4
9 ING Germany <2000 3 1 1 5.0 1 6 3.5 6 5 0 6 4 12.6 10 10 9 19.3 6 6.0 46.4
10 Nubank Brazil 2014 8 9 3 20.0 3 6 4.5 0 5 4 1 3 7.8 4 3 2 6.0 6 6.0 44.3
11 Rakuten Bank Japan 2001 4 5 4 13.0 3 10 6.5 4 4 1 2 4 9.0 10 8 4 14.7 1 1.0 44.2
12 aiBank China 2017 10 9 6 25.0 1 5 3.0 1 3 3 1 7 9.0 4 2 1 4.7 2 2.0 43.7
13 K-Bank South Korea 2017 3 6 4 13.0 1 9 5.0 1 3 10 1 3 10.8 4 3 9 10.7 4 4.0 43.5
14 XW Bank China 2016 9 9 6 24.0 1 4 2.5 5 3 1 1 8 10.8 3 2 1 4.0 1 1.0 42.3
15 SBI Sumishin Japan 2007 2 3 3 8.0 1 10 5.5 5 3 1 5 4 10.8 9 7 9 16.7 1 1.0 42.0
16 NBKC US 1999 1 1 1 3.0 1 9 5.0 8 3 0 8 2 12.6 1 1 8 6.7 10 10.0 37.3
17 Marcus US 2016 4 5 2 11.0 1 5 3.0 0 5 1 5 0 6.6 10 10 2 14.7 1 1.0 36.3
18 Sony Bank Japan 2001 2 1 2 5.0 1 10 5.5 4 3 1 6 3 10.2 6 4 10 13.3 2 2.0 36.0
19 Wise UK 2011 4 5 2 11.0 10 2 6.0 5 4 2 3 6 12.0 3 1 1 3.3 3 3.0 35.3
20 C6 Brazil 2019 3 5 2 10.0 1 7 4.0 0 3 10 1 0 8.4 2 2 8 8.0 4 4.0 34.4
21 au Jibun Bank Japan 2008 2 3 4 9.0 1 9 5.0 1 3 1 3 1 5.4 5 4 10 12.7 2 2.0 34.1
22 Revolut UK 2015 5 5 3 13.0 10 9 9.5 0 3 2 1 0 3.6 3 1 1 3.3 4 4.0 33.4
23 SoFi US 2011 2 5 1 8.0 2 10 6.0 0 4 3 7 0 8.4 3 1 1 3.3 5 5.0 30.7
24 Air Bank Czech Republic 2011 1 2 1 4.0 2 8 5.0 5 3 1 6 6 12.6 3 2 7 8.0 1 1.0 30.6
25 N26 Germany 2015 3 4 2 9.0 10 8 9.0 0 2 1 1 0 2.4 3 2 4 6.0 4 4.0 30.4
26 ING Australia 1999 2 1 1 4.0 1 7 4.0 4 4 1 7 4 12.0 6 5 3 9.3 1 1.0 30.3
27 UBank Australia 2008 1 1 1 3.0 1 6 3.5 4 3 1 8 5 12.6 4 3 8 10.0 1 1.0 30.1
28 Chime US 2014 4 5 3 12.0 2 5 3.5 0 4 7 3 0 8.4 1 1 1 2.0 4 4.0 29.9
29 Paytm P Bank India 2017 9 6 5 20.0 1 6 3.5 1 3 0 1 0 3.0 1 1 1 2.0 1 1.0 29.5
30 imaginBank Spain 2016 2 4 6 12.0 1 5 3.0 6 1 1 1 7 9.6 1 1 3 3.3 1 1.0 28.9
31 Tangerine Canada 2012 2 1 1 4.0 1 6 3.5 4 3 1 6 3 10.2 6 5 3 9.3 1 1.0 28.0
32 PayPay Bank Japan 2018 3 3 4 10.0 1 6 3.5 3 3 1 2 2 6.6 4 3 3 6.7 1 1.0 27.8
33 OakNorth UK 2015 1 0 1 2.0 1 5 3.0 6 3 1 10 9 17.4 2 2 1 3.3 2 2.0 27.7
34 Seven Bank Japan 2001 2 2 2 6.0 1 4 2.5 5 4 0 8 3 12.0 4 2 1 4.7 2 2.0 27.2
35 Boursorama France 1995 2 4 2 8.0 1 10 5.5 0 3 1 2 0 3.6 8 4 1 8.7 1 1.0 26.8
36 knab Netherland 2012 1 0 1 2.0 1 10 5.5 0 3 1 8 1 7.8 4 3 7 9.3 2 2.0 26.6
37 Hello Bank! France 2013 2 3 2 7.0 5 10 7.5 0 2 1 2 0 3.0 6 5 1 8.0 1 1.0 26.5
38 Airtel P Bank India 2017 6 5 6 17.0 1 5 3.0 0 2 2 1 0 3.0 1 1 1 2.0 1 1.0 26.0
39 Judo Bank Australia 2018 1 1 1 3.0 1 4 2.5 0 2 8 10 0 12.0 3 1 1 3.3 4 4.0 24.8
40 bunq Netherland 2015 2 1 3 6.0 10 7 8.5 0 1 10 1 0 7.2 1 1 1 2.0 1 1.0 24.7
41 Neon Brazil 2016 5 6 3 14.0 1 6 3.5 0 1 5 1 0 4.2 1 1 1 2.0 1 1.0 24.7
42 Papara Turkey 2016 4 6 5 15.0 1 4 2.5 1 1 2 1 1 3.6 1 1 1 2.0 1 1.0 24.1
43 Starling UK 2015 2 4 1 7.0 1 5 3.0 0 3 1 3 0 4.2 3 3 5 7.3 2 2.0 23.5
44 LINE BK Thailand 2020 2 5 4 11.0 1 4 2.5 0 2 5 1 0 4.8 1 2 2 3.3 1 1.0 22.6
45 PAObank Hong Kong 2020 1 1 1 3.0 1 3 2.0 0 1 10 3 0 8.4 1 1 10 8.0 1 1.0 22.4
46 Curve UK 2018 2 4 3 9.0 10 4 7.0 0 1 3 1 0 3.0 1 1 1 2.0 1 1.0 22.0
47 Monzo UK 2015 2 4 2 8.0 2 7 4.5 0 2 1 1 0 2.4 3 2 1 4.0 3 3.0 21.9
48 Monese UK 2015 2 3 3 8.0 10 6 8.0 0 1 2 1 0 2.4 1 1 1 2.0 1 1.0 21.4
49 TymeBank South Africa 2019 2 5 3 10.0 2 4 3.0 0 1 6 1 0 4.8 1 1 1 2.0 1 1.0 20.8
50 Neo UAE 2017 1 2 6 9.0 1 7 4.0 0 1 3 3 0 4.2 1 1 1 2.0 1 1.0 20.2
51 Liv. UAE 2017 1 1 4 6.0 2 7 4.5 1 1 2 2 5 6.6 1 1 1 2.0 1 1.0 20.1
52 ZA Bank Hong Kong 2020 1 2 1 4.0 1 8 4.5 0 1 8 2 0 6.6 1 1 4 4.0 1 1.0 20.1
53 Uala Argentina 2017 2 4 2 8.0 3 3 3.0 0 1 6 1 0 4.8 1 1 1 2.0 2 2.0 19.8
54 Carbon Kenya 2012 2 5 5 12.0 3 3 3.0 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 19.8
55 Fino P Bank India 2017 2 4 1 7.0 1 5 3.0 5 3 1 2 0 6.6 1 1 1 2.0 1 1.0 19.6
56 Simplii Canada 2017 2 2 5 9.0 1 6 3.5 0 2 1 1 0 2.4 2 2 1 3.3 1 1.0 19.2
57 CIMB Philippines 2018 2 5 4 11.0 1 4 2.5 0 1 1 1 0 1.8 1 1 2 2.7 1 1.0 19.0
58 Varo US 2017 2 5 2 9.0 1 5 3.0 0 2 1 2 0 3.0 1 1 1 2.0 2 2.0 19.0
59 Toss Bank South Korea 2021 1 4 3 8.0 1 4 2.5 0 0 0 0 0 0.0 4 3 4 7.3 1 1.0 18.8
60 Kuda Nigeria 2019 2 5 4 11.0 1 3 2.0 0 1 2 1 0 2.4 1 1 1 2.0 1 1.0 18.4
61 Monobank Ukraine 2017 2 5 2 9.0 1 8 4.5 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 18.3
62 Mach Chile 2017 2 3 4 9.0 1 3 2.0 0 1 5 1 0 4.2 1 1 1 2.0 1 1.0 18.2
63 Atom Bank UK 2015 1 1 1 3.0 1 4 2.5 0 1 1 1 0 1.8 2 2 9 8.7 2 2.0 18.0
64 Zopa Bank UK 2020 1 2 1 4.0 1 5 3.0 0 2 5 3 0 6.0 2 1 1 2.7 2 2.0 17.7
65 blu Indonesia 2021 1 4 2 7.0 1 4 2.5 0 1 0 1 0 1.2 1 1 7 6.0 1 1.0 17.7
66 Airstar Bank Hong Kong 2020 1 1 1 3.0 1 4 2.5 0 1 6 2 0 5.4 1 1 5 4.7 1 1.0 16.6
67 ING Bank Philippines 2018 2 4 3 9.0 1 4 2.5 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 16.3
68 NSDL P Bank India 2017 1 1 1 3.0 1 4 2.5 0 1 10 1 0 7.2 1 1 1 2.0 1 1.0 15.7
69 EQ Bank Canada 2016 1 1 3 5.0 1 5 3.0 0 2 1 1 0 2.4 3 2 1 4.0 1 1.0 15.4
70 Discovery Bank South Africa 2018 1 1 2 4.0 1 4 2.5 0 1 2 1 0 2.4 1 1 6 5.3 1 1.0 15.2
71 Allica Bank UK 2020 1 1 1 3.0 1 3 2.0 0 1 1 1 0 1.8 1 1 9 7.3 1 1.0 15.1
72 Lunar Denmark 2015 1 2 1 4.0 3 8 5.5 0 1 1 1 0 1.8 1 1 2 2.7 1 1.0 15.0
73 LINE Bank Taiwan 2021 1 4 1 6.0 3 4 3.5 0 1 1 1 0 1.8 1 1 2 2.7 1 1.0 15.0
74 Jenius Indonesia 2016 2 4 1 7.0 1 5 3.0 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 14.8
75 Flowe Italy 2020 1 3 3 7.0 1 5 3.0 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 14.8
76 Marcus UK 2018 1 3 1 5.0 1 2 1.5 0 2 1 1 0 2.4 1 4 1 4.0 1 1.0 13.9
77 Up Australia 2018 1 1 4 6.0 1 4 2.5 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 13.3
78 TNEX Vietnam 2020 1 3 2 6.0 1 4 2.5 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 13.3
79 Ligo Peru 2019 1 3 2 6.0 1 3 2.0 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 12.8
80 TMRW Indonesia 2020 1 3 1 5.0 1 4 2.5 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 12.3
81 TIMO Vietnam 2016 1 1 2 4.0 1 6 3.5 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 12.3
82 TMRW Thailand 2019 1 1 2 4.0 1 4 2.5 0 1 2 1 0 2.4 1 1 1 2.0 1 1.0 11.9
83 meem KSA 2014 1 1 1 3.0 2 6 4.0 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 11.8
84 KEPT Thailand 2020 1 1 2 4.0 1 3 2.0 0 1 2 1 0 2.4 1 1 1 2.0 1 1.0 11.4
85 Rakuten Bank Taiwan 2021 1 1 1 3.0 3 4 3.5 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 11.3
86 LINE Bank Indonesia 2021 1 3 1 5.0 1 3 2.0 0 0 1 1 0 1.2 1 1 1 2.0 1 1.0 11.2
87 ila Bahrain 2019 1 1 1 3.0 1 3 2.0 0 1 2 2 0 3.0 1 1 1 2.0 1 1.0 11.0
88 Hala KSA 2018 1 1 1 3.0 1 4 2.5 0 1 2 1 0 2.4 1 1 1 2.0 1 1.0 10.9
89 Pepper Israel 2017 1 1 1 3.0 1 5 3.0 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 10.8
90 MOX Bank Hong Kong 2020 1 2 1 4.0 1 5 3.0 0 0 0 0 0 0.0 1 1 2 2.7 1 1.0 10.7
91 KOHO Canada 2015 1 2 1 4.0 1 2 1.5 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 10.3
92 WeLab Bank Hong Kong 2020 1 1 1 3.0 1 5 3.0 0 0 0 0 0 0.0 1 1 3 3.3 1 1.0 10.3
93 YAP UAE 2021 1 1 1 3.0 1 5 3.0 0 0 1 1 0 1.2 1 1 1 2.0 1 1.0 10.2
94 Tonik Bank Philippines 2021 1 2 1 4.0 1 4 2.5 0 0 1 0 0 0.6 1 1 1 2.0 1 1.0 10.1
95 Alex Bank Australia 2021 1 1 1 3.0 1 3 2.0 0 1 1 1 0 1.8 1 1 1 2.0 1 1.0 9.8
96 BruBank Argentina 2019 1 1 1 3.0 1 4 2.5 0 0 1 1 0 1.2 1 1 1 2.0 1 1.0 9.7
97 livi Bank Hong Kong 2020 1 2 1 4.0 1 4 2.5 0 0 0 0 0 0.0 1 1 1 2.0 1 1.0 9.5
98 Bank Zero South Africa 2021 1 1 1 3.0 1 3 2.0 0 0 1 1 0 1.2 1 1 1 2.0 1 1.0 9.2
99 Fusion Bank Hong Kong 2020 1 1 1 3.0 1 5 3.0 0 0 0 0 0 0.0 1 1 1 2.0 1 1.0 9.0
100 Bankiom UAE 2020 1 1 1 3.0 1 2 1.5 0 1 0 1 0 1.2 1 1 1 2.0 1 1.0 8.7

Notes: Scores for ING Global are based on group retail banking.

  • Scores for ING Australia were adjusted for retail banking.
  • Scores for digital banks in Japan and payment banks in India reflect FY March 2021 performance data, except for Rakuten Bank, Sony Bank and au Jibun Bank from Japan where scores are based on full calendar year 2021.
  • User scores for Indian payments banks are based on deposit account holders.
  • blu by BCA Indonesia is based on data from BCA Digital.
  • Under the assessment dimension ‘coverage’, we mapped the product scope of digital banks across 12 top line products including mortgage, personal loan, car loan, credit card, CASA account, time deposit, debit card, e-wallet, international remittances, mutual fund/fixed income, life insurance and non-life insurance.

Source: TABInsights

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