TABInsights' benchmarking services are built on something most advisory practices cannot replicate: we run more than a dozen major industry assessment programmes every year across retail banking, transaction banking, digital banking, financial technology, risk management, and wealth management — giving us an unparalleled view of what leadership actually looks like across every major line of banking, updated continuously, from primary evidence.
What sets our benchmarking services apart from the industry
Most benchmarking is backward-looking and derivative. It takes published financial data, compares ratios across a peer group, and tells you where you ranked last year. That has its uses. But it does not tell you what the best institutions are actually doing differently, why the gap exists, or what closing it would require in practice.
TABInsights benchmarking is different because of what sits behind it. Every year, we run more than a dozen major industry assessment programmes — the World's Best Retail Banks, the World's Best Corporate, Investment and Wholesale Banks, the World's Best Digital Banks, the World's Best Financial Platforms, the World's Best Transaction Banks, the World's Best Financial Technology Innovation programmes, and others across wealth management, risk management, Islamic finance, and payments. Each programme requires us to go deep inside the institutions we assess — evaluating strategy, execution, operational metrics, customer outcomes, and financial performance against a common framework applied consistently across hundreds of institutions globally.
The result is a body of intelligence that no published dataset can replicate. We do not just know what the numbers say. We know what the leading institutions are doing, how they got there, where the genuine points of differentiation lie, and what separates a top-quartile institution from a median one in each business line. When we benchmark your institution, that is the reference point we bring.
Talk to our benchmarking team
Contact us at maquino@tab.global to discuss your benchmarking requirements.
The foundation: Extensive annual assessment programmes based on rigorous in-house developed proprietary scorecards
Our assessment programmes span the full breadth of institutional banking. Across each programme, we evaluate hundreds of institutions annually against structured frameworks covering strategy, product, operations, technology, customer experience, and financial performance. The cumulative intelligence from these programmes, built over more than two decades, constitutes a proprietary view of industry leadership that is continuously refreshed and impossible to construct from public sources alone.
The programmes that directly inform our benchmarking work include:
This breadth of coverage means that when a bank asks us to benchmark its retail banking operation against regional best-in-class, we are not constructing that reference point from scratch. We already know who the leaders are, what they do differently, and why.
What we deliver
Competitive position assessment
A direct, evidence-based answer to where your institution stands in its competitive landscape, not just against financial peers, but against the institutions that our assessment programmes have identified as genuinely leading in your business line. We tell you what the gap is, where it originates, and what it would take to close it.
Peer group benchmarking
A structured quantitative comparison of your institution's financial performance, operational metrics, and digital capabilities against a precisely defined peer group — drawn from primary intelligence. Delivered with interpretation: not a data table, but a view on what the numbers mean strategically.
Best-in-class profiling
An assessment of the institutions that our programmes have identified as leaders in a specific business line — what they are doing, how they are structured, what their performance metrics look like, and what your institution can learn from their approach. Used for strategy development, board education, and investment case construction.
Performance gap analysis
A structured diagnosis of the specific dimensions on which your institution is underperforming relative to peers — whether in cost efficiency, digital adoption, product economics, or revenue mix — with a clear view on which gaps are structural and which are addressable in the near term.
Ongoing benchmarking programmes
For institutions that want continuous external calibration rather than a one-time assessment, we offer structured ongoing benchmarking — updated as our annual assessment programmes refresh the reference data and as market conditions shift the competitive landscape.
Our approach
A benchmarking engagement begins with a direct conversation about the decision you are trying to inform. What is the board asking? What is the performance question that needs answering? What will you do differently based on what the benchmarking reveals?
Those questions determine the peer group, the performance dimensions, the comparison period, and the output format. We then send a written proposal that sets out our precise understanding of your benchmarking question before any work begins.
Findings are delivered as a structured assessment — not a data appendix with a short commentary, but a clear-eyed interpretation of where you stand, what it means, and what we believe you should do about it. Where the evidence supports a strong view, we take one.
Our institutional foundation
The authority of our benchmarking rests on four assets that reinforce each other.
The annual assessment programmes provide qualitative and operational intelligence on what leading institutions are actually doing, updated every year across every major business line. The BankQuality consumer survey programme provides a customer-perspective benchmark — how the institutions in your peer group are perceived and selected by retail banking customers across Asia Pacific and the Middle East. And our senior advisory panel — international resource directors and former banking executives — provides the operational judgement to interpret what the data means in practice.
Together, these assets produce benchmarking that is grounded in primary evidence, interpreted by people with direct industry experience, and calibrated against the standards that our own assessment programmes have established as defining leadership in each business line.
Related services
Talk to our benchmarking team
If you need to know precisely where your institution stands against its peers, against regional leaders, and against the standards our assessment programmes have established across your business line, contact us at maquino@tab.global.
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Mai Kaneko leads international business and marketing at DeCurret DCP, a Japanese fintech firm operating a multi-bank network for tokenized deposit under the DCJPY framework. She oversees international expansion initiatives, bank-fintech partnerships and global go-to-market strategy. She holds a Master’s in International Relations from Georgetown University and a Bachelor’s in Economics from University of Tokyo.
Kinoshita has been involved in product development projects across a wide range of industries in Japan, including e-commerce, retail, banking, insurance, and manufacturing. He joined DeCurret DCP in 2024, where he has been engaged in the development of digital currency infrastructure. In addition to building the underlying infrastructure, he supports digital transformation (DX) initiatives associated with the adoption of digital currency solutions across various industries, and promotes projects aimed at enabling cross-border transactions.
Abhinav is currently based in Singapore and leads Client solutions and Sales for Partior. In this capacity, he oversees clients' journeys including commercial and central banks, from defining use cases to product integration. Before taking on this role, Abhinav gained extensive experience working with both global and local banks. He spearheaded transformative initiatives in Payments and Core Banking, requiring him to coordinate efforts across business units, technology teams, and regulatory bodies. Abhinav played a pivotal role in implementing Faster Payments projects throughout Asia, including notable projects like Singapore G3 Fast, Malaysia Duit Now, and Hong Kong FPS. Prior to his tenure in the banking sector, Abhinav served as a Payments Financial Services consultant to various banks and payment fintech companies such as ANZ, Deutsche Bank, and Bank of America. Originally from India, Abhinav holds an Engineering degree and a Postgraduate qualification in Machine Learning and Artificial Intelligence. He is also a dedicated father of two, and he enjoys spending his weekends playing tennis and cherishing moments with his family.
Sakae Hamasaki joined Sanwa Bank (currently MUFG Bank) in April 1993 and worked in corporate banking across five domestic locations. From 2006 onward, he gained extensive experience in the planning, development, and sales of payment-related services for corporate clients in Japan and overseas. He joined DeCurret DCP in 2022, where he has been leading initiatives to support banks in evaluating the adoption of tokenized deposits, as well as collaborating with overseas partners to build cross-border networks utilizing tokenized deposits.
Anouska Ladds is Executive Vice President of Commercial & New Payment Flows, Asia Pacific at Mastercard, based in Singapore. With over 17 years at Mastercard, she has held senior roles across sales, strategy, operations, market development, consultancy, and product development, spanning Asia Pacific, Europe, the Middle East, and Africa. Previously at Barclaycard, she specialised in strategy, customer experience, communications, and SME/acquiring businesses.
David is a seasoned technology executive with significant experience and has over 25 years' experience in CISO and CIO roles across different industries and countries. David has served as a CIO spans across multiple industries and geographies. He was winner Australia CIO of the Year for driving CUA's Transformation. Also, David was CISO for HSBC and Global Head Technology, Cyber and Data Risk Macquarie Group.
A regular conference keynote speaker and thought leader he writes for CIO, CSO, Computerworld and Australian Institute of Company Directors (AICD). His best-selling book - the Aspiring CIO & CISO was published in June 2024 and his second book A Day in the Life of a CISO launched in October 2025 and is already best seller in UK, Singapore, Japan and Australia.
Johnson is a seasoned executive and data and AI leader with over 15 years of experience across the public and private sectors. He is currently Assistant Chief Executive at IMDA, where he helps shape Singapore’s digital future and advance the digital economy. He has held senior data and AI roles in regional banking and global consulting, and began his career in defence and critical infrastructure.
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