The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their engagement, experience and satisfaction with their main retail banks.
The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their engagement, experience and satisfaction with their main retail banks.
Digital transactions nearing 90% at leading banks reveal core technology deficiencies, prompting over 50% in Asia Pacific to adopt microservices for enhanced agility and scalability